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DNX7140 issues.

Discussion in 'Audio & Video' started by ian408, Aug 30, 2010.

  1. Aug 30, 2010 at 5:15 PM
    #1
    ian408

    ian408 [OP] Well-Known Member

    Joined:
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    Ian
    Santa Clara, CA
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    09 Tacoma
    3" lift, custom rims, snug top shell, shrockworks bumper, warn winch.
    I have a DNX7140 installed in the dash of my Taco.

    Since I've had it, it's locked up frequently. The dreaded "GPS Firmware Update Complete". Then Kenwood released a set of software updates that specifically addressed the issue. I found that out from a nice long chit-chat with their "support" group. Got the update installed, things were good for a couple of weeks then it started again.

    More chit-chat then sending it to their authorized repair center. It came back with the note "firmware successfully installed". Great. I did that already but hey, maybe there was something I missed?

    Today, it wedged again. Less than a week after its re-installation. So, back to the dealer I went. This time, the claim is it will either be fixed or a new one will come back.

    Anyone else experienced anything similar to this problem?
     
  2. Aug 30, 2010 at 5:21 PM
    #2
    STR8_BEAST

    STR8_BEAST Well-Known Member

    Joined:
    Dec 28, 2009
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    Collin
    HB, SoCal
    Vehicle:
    07 PRERUNNER TRD OR
    MAGNAFLOW EXHAUST, SOUND SYSTEM, KENWOOD DNX 7140, WINDOW TINT, REAR TSB, FRONT COIL SPACER, SATOSHI MOD, BHLM, WHITE CALIPERS, CB RADIO W/4FT FIRESTIK, MAGLITE MOD
    every once in a blue moon when i click on gps it will say locating satellites and the gps wont work until the next time I start it up. It also says firmware update complete and keeps doing that until the next time I start it up. Overall I am very pleased with it despite that.
     
  3. Aug 30, 2010 at 5:53 PM
    #3
    ian408

    ian408 [OP] Well-Known Member

    Joined:
    Nov 8, 2009
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    Messages:
    11,416
    Gender:
    Male
    First Name:
    Ian
    Santa Clara, CA
    Vehicle:
    09 Tacoma
    3" lift, custom rims, snug top shell, shrockworks bumper, warn winch.
    With mine, the only option is to reset the thing with a paperclip. PITA.
     
  4. Sep 14, 2010 at 6:34 PM
    #4
    ian408

    ian408 [OP] Well-Known Member

    Joined:
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    Messages:
    11,416
    Gender:
    Male
    First Name:
    Ian
    Santa Clara, CA
    Vehicle:
    09 Tacoma
    3" lift, custom rims, snug top shell, shrockworks bumper, warn winch.
    Well, I got the unit back today. This time, the service center replaced the navigation board. This one also has a fairly recent software version on it (has some ecochallenge thing on it).

    So far, hard to tell. Hopefully this time it's actually fixed.
     
  5. Nov 10, 2010 at 6:13 PM
    #5
    ian408

    ian408 [OP] Well-Known Member

    Joined:
    Nov 8, 2009
    Member:
    #25619
    Messages:
    11,416
    Gender:
    Male
    First Name:
    Ian
    Santa Clara, CA
    Vehicle:
    09 Tacoma
    3" lift, custom rims, snug top shell, shrockworks bumper, warn winch.
    So the story has a better ending. The unit was still having issues with freezing. It did get a new navigation board during one of it's trips back to the repair center but that didn't fix it.

    Kenwood replaced the entire unit with a DNX7160. Just got that today. I'm sure this is the end of the problem. Took a while to get to that but I'm glad it's done.
     
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