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Experiences with Truck Alterations

Discussion in 'Vendor Reviews' started by Howser, Apr 30, 2010.

  1. Apr 30, 2010 at 3:46 PM
    #1
    Howser

    Howser [OP] Active Member

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    Midwest
    Vehicle:
    MGM Dblcb LB Sport 4x4
    What are your recent experiences with Truck Alterations? This is going to be my second order with them and can't seem to get any email responses on questions etc. so far.
     
  2. Apr 30, 2010 at 3:49 PM
    #2
    tcBob

    tcBob Gringo Bandito Staff Member

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    SoCal
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  3. Apr 30, 2010 at 3:55 PM
    #3
    TRDKenE

    TRDKenE DAMN GOOD DEAL!!

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    Kenny
    Richmond, Virginia
    Vehicle:
    '10 D-CAB OFF-ROAD 4X4
    TRD CAI, GrillCraft.
    i used them for a group buy...didnt have any problems
     
  4. Apr 30, 2010 at 3:57 PM
    #4
    astral

    astral On my second taco now....

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    Arizona
    Vehicle:
    2011 TX PRO
    I didn't email them, but my order came very fast.
     
  5. Apr 30, 2010 at 4:10 PM
    #5
    brow

    brow Well-Known Member

    Joined:
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    Member:
    #34580
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    343
    Gender:
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    First Name:
    Andy
    Minnesota
    Vehicle:
    '10 silver access 4x4, that'll never be done
    switched rear-view camera, custom access cab bench, tonneau cover, custom bike rack in bed, extra d-rings, de-badged, mag lite mount, weathertechs, bed lights with 3-way switches, rear spring TSB, ultra gauge, after market hitch, cab/hitch mounted canoe rack
    I ordered a cover from them earlier this week, sent an initial email regarding the tacoma world prices (I couldnt believe they were that cheap) and heard back with 24 hours, ordered the tonneau, realized I had the wrong billing address cuz I recently moved, e-mailed them about it and heard back within a day, was told the cover would ship today, so far I have no complaints at all, they've been great...

    what email are you using, ive been sending everything to the sales email
     
  6. Apr 30, 2010 at 4:14 PM
    #6
    Howser

    Howser [OP] Active Member

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    Midwest
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    MGM Dblcb LB Sport 4x4
  7. Apr 30, 2010 at 4:32 PM
    #7
    fd143

    fd143 Member

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    Excellent prices and quick delivery.
     
  8. Apr 30, 2010 at 4:41 PM
    #8
    28Gauge

    28Gauge Well-Known Member

    Joined:
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    Brian
    Grapevine, TX
    Vehicle:
    06 PreRunner SR5
    Sockmonkey Graphics, K&N Drop In Air Filter, 265/75/16 Bridgestone Dueler A/T's, Weathertech Digital Fit Floor Mats, Dee Zee Bed Mat, Map Light/Dome Light LED's, Flo-Pro Muffler w/Stainless Steel Tip, Dome Light/Map Light Mod, Mobil 1 Synthetic Motor Oil, LED Cupholder Mod, Grillcraft with TOYOTA emblem, Vision 375 Warrior Wheels, Extra Bed D Ring Mod, TRD Skidplate, Bilstein 5100's on all four corners, Front 5100's set at zero with Eibach springs, Toytec 1.5" rear TSB add-a-leaf springs, Toytec swaybar relocate kit, Katzkin Leather Seating, Front Window Tint
    I ordered the Grillcraft MX upper and lower grills as two different orders within the past few weeks. With the first order, I called and emailed them about getting a tracking number with no response. After a few days and several calls, I was finally able to talk to someone. I was told by someone at Truck Alterations that Grillcraft had the tracking number and that I needed to call them. I called Grillcraft to get the tracking number and was told that Truck Alterations was responsible for issuing the number and not them. After a few more attempted calls and an email, I finally got the tracking number from them.

    My second order was a bit easier. One phone call to Truck Alterations and I got the tracking number. I got my lower grill this week.

    In my opinion, Truck Alterations should improve communications with their customers. Both of my orders were done via their website, so they did have my email address. A quick email with the tracking number is all that is really needed.

    In all fairness to them, their prices are very competitive and they seem to be decent guys. They just need to improve customer communication a bit.
     
  9. Apr 30, 2010 at 4:44 PM
    #9
    BlackRig

    BlackRig Well-Known Member

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    Craig
    Redwood City, CA
    Vehicle:
    09 TRD O/R AT
    I ordered my access cover from them. No troubles and the price was right!
     
  10. Apr 30, 2010 at 4:52 PM
    #10
    oldtacomaguy

    oldtacomaguy four forty four

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    SE Conn.
    Vehicle:
    08 SR-5 4WD Impulse Red Pearl
    Alpine deck and amp, Polk speakers front and rear, Kenwood subwoofer, windows tinted to 20%, Sockmonkey decals, TSB, Eibach springs and Bilstein 5100's
    I've bought from them twice through group buys. No problems whatsoever.
     
  11. Apr 30, 2010 at 6:47 PM
    #11
    pokeng

    pokeng Married With Children

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    North of Austin/West of Nashville
    Vehicle:
    2009 DC TRD Off Road 4x4
    Foldacover G4 Elite, Deflapped, TRD exhaust, Webasto Hollandia sunroof, Katzkin leather seats, Dynolock, Sockmonkey decals, oem bed extender, all-weather mats and bed mat
    The guys are top notch. I bought my Fold-A-Cover G4 Elite bed cover from them last summer. It shipped to me with some slight damage and Luke filed a shipping claim for me and had another sent to me in little time.
     
  12. Apr 30, 2010 at 7:06 PM
    #12
    SlurpeeBlueMetallic

    SlurpeeBlueMetallic FFFFFFUUUUUUUUUUUUUUU...

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    Zero problems with my Access L/E order, very nice folks with great prices.
     
  13. Apr 30, 2010 at 7:22 PM
    #13
    rmb_crew

    rmb_crew My other ride has 18,400HP!!!!!!

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    Ryan
    Jacksonville, FL 30.243103, -81.591007‎
    Vehicle:
    2010 F150 XLT SuperCrew 4X4
    Access larado tonneau, magnaflow exhaust
    No problems at all. Awesome guys to deal with. Did you try calling them?
     
  14. May 19, 2011 at 4:15 AM
    #14
    kingston73

    kingston73 Well-Known Member

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    Here, there, and everywhere
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    09 SR5 4.0L 4x4
    Edit: deleted
     
  15. May 19, 2011 at 4:17 AM
    #15
    rmb_crew

    rmb_crew My other ride has 18,400HP!!!!!!

    Joined:
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    Jacksonville, FL 30.243103, -81.591007‎
    Vehicle:
    2010 F150 XLT SuperCrew 4X4
    Access larado tonneau, magnaflow exhaust

    all depends on if they have the items you ordered in stock. i did a big group buy with them and it shipped out the same day i bought it. just give them a call and see whats up.
     
  16. May 19, 2011 at 4:20 AM
    #16
    kingston73

    kingston73 Well-Known Member

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    Here, there, and everywhere
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    09 SR5 4.0L 4x4
    I did try calling and left a message, but good to know about the fast shipping, thank you.
     
  17. May 19, 2011 at 4:24 AM
    #17
    rmb_crew

    rmb_crew My other ride has 18,400HP!!!!!!

    Joined:
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    Messages:
    6,078
    Gender:
    Male
    First Name:
    Ryan
    Jacksonville, FL 30.243103, -81.591007‎
    Vehicle:
    2010 F150 XLT SuperCrew 4X4
    Access larado tonneau, magnaflow exhaust
    no problem
     
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