Firestone lifetime alignment 1/1/20 only

I guess I’m lucky. I have a lifetime warranty and aftermarket suspension but I’m still at stock height so I haven’t had any issues.

 

I used to work for Firestone.

It's all up to the store manager and tech for alignments. They generally don't like custom alignment requests because they are all corporate stores and customers complaining affects the manager and service manager monthly bonus.

Alot of times people wanted custom specs and then always complained about it even after getting it as close as possible. It causes headaches and then the techs get pissed off because they are working flat rate and end up working for free when it takes longer than the 1.2 that they get paid.

 

+2 I love my Firestone. Actually, I’m sitting in the lobby waiting for them to take my truck in right now.

All the techs know my truck, and in the footnotes of my name, they have my exact alignment specs that I want, and they nail it everytime. I too go and hangout with the techs and sometimes even do the truck myself when the manager isn’t there.

People complain about drifting right - Ask them next time to have a .6-.7 difference between left and right camber, left being the lower number.