frame just replaced, now there's some red fluid on my garage floor

Sooner the better in my eyes, but don't know.

 

If you pay you wont get it back. I would argue before any payments are made.

 

If you pay, you'll likely lose leverage for your case.

A cracked case is highly suspect. It's not like they are delicate. If in the framework they dropped the trans on the floor, 'maybe'

To crack on it's own, as a 'wear item'? Not so much.

Also, the case is actually multiple pieces, I'd suspect at least 3. Bellhousing, body and tail shaft. And the body has to come apart to access the internals, meaning it has gaskets, seals etc. And the bellhousing has no fluid in it, it's just a shell to facilitate mounting to the engine and protect the front shaft.

So just which part is cracked, and why does it 'all' have to be replaced is sketchy.

Additionally, it's very unlikely that any tech there will actually do the work. It's much more likely to be farmed out to a trans specialty shop. The internals of automatics aren't something most dealer shops are skilled to handle anymore.

Before you make the call, ask to go into the shop with them and see EXACTLY where this crack is. If it's there, take photos. If it's not clear, of course be doubtful about the source of the leak.

Tell them you'll take a day and let them know, and drive off in their loaner. Then contact Toyota and send the pictures.

 

Hmmm. Good idea. I have to go back there tonight after work anyway to get my garage door opener and ipass out of the truck anyway.

 

have them replace the seal free of charge..... its going to fix the issue... if not then they cracked the case in moving it around. Its their fault either way. Squeaky wheel gets the grease, gotta keep on them and keep complaining.

 

That is the tail shaft seal of the transmission. Easy fix. Remove the drive shaft pull out old seal install new seal and reinstall drive shaft.

 

One last thought and I'll sit back and wait to see what kind of results you get.

IF the case is actually cracked AND you don't get anywhere with them picking up the full tab..........

Find a great independent trans shop (not a chain) and get a price for the work. It may come out less than your $400 portion of the dealers offer. And you'd at least have the satisfaction of not giving them your business.

 

Like has been suggested earlier Make them show you where the leak is coming from. I say they are full of crap unless it is hidden from the angle of your picture. That tail shaft housing is clean enough to eat off of. If it was leaking it would be coated in transmission fluid. The only indication of a leak is at the seal inside the cup where the drive shaft goes in.

 

Here is the description of what was wrong and what they replaced.

 

So, the 'cracked case' was actually the tail shaft?

1) did they give you the old part to prove it?

2) did they claim things like this 'just happen' (they don't)

3) did they deny damage when they had the unit R&R for the frame work? Can they prove they didn't? (No)

Hopefully they picked up the full tab.

If not, and you paid your half, hopefully that was by CC?

Maybe call the CC and put the bill under protest, while opening a case with Toyota at the same time?

 

Suspect dealer. I wouldn't take my vehicle to that place.

When they replaced your frame they should of did a thorough inspection of the parts they removed and disassembled. They should of also advised you that some normal wear parts might need to be replaced once disturbed.

If they failed to disclose any of that the repair bill should fall on their shoulders.

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You can also look at it from their perspective. Say you go in to get brake pads done. They discover your rotors are warped. They shouldn't be on the hook if they identified to you that the rotors were warped prior to doing the job.
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If you have documentation that states "no leaks" during inspection prior to any work being performed I feel this is the best leverage you can hold over Toyota and Dealership.

At least they are willing to 50/50 split on a part that maybe 1000 miles down the road was going to fail.

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Is that part price the 50/50 split price? If not it looks like they hit you for the list price rather than their price which is not cool.

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Or you can look at it as a $400 transmission flush. I was just quoted $350 from my dealer for an AT flush.

 

Once you pay the 'agreement', they'll consider it a done deal. You'll have a much harder time convincing them to give back your $400.

Look at it this way... The seal could very well have failed on it's own 2 or 3 months from now. You got off pretty easy IMHO.

 

So is Frame rust an issue with the 08's too, talked to the dealer today since that got my truck to fix recalled leaf springs and he told me that it is not an issue with the 08s just anything before 05.
I live in South Dakota we do not use near the salt Minnesota use or some of the states back east so just curious

thanks for your time

 

More like taking it in for brake pads and getting it back with a leaking brake line. The brake line may have been old and worn but it wasn't leaking prior to the work.
So his trans wasn't leaking before the work on the frame, then it was after. Maybe the part was ready to fail but it seems suspicious to me.

 

It says right there the cause of the leak is a seal, no mention of the tai housing. That seal is under TSB I would not pay them a penny they should replace it for free and be happy with that. They taking you for a ride man.

 

I don't get it. It says right on the invoice. " Cause: Tail Shaft Housing Seal Failure". It doesn't say that the housing was broken or cracked ... it says seal failure. I would want the broken piece just to prove that they actually replaced the housing and not just stuck a seal into it.

How about a picture of the New Housing?

Somebody got screwed....

 

I can't believe the ending to this story...

This is all on the dealer...

Labor only $108 for tailshaft replacement, hardly, sounds about right for seal replacement + the part...

Bummer...

 

I see "housing assy" on this invoice which indicates the housing was replaced like it says on bottom and must have had seal in it. There is no way the seal costs $228 by itself. It does not list the seal seperately either which strikes me as odd too. There better be a nice new shiny non-leaking rear end on that tranny and still they need to pick up tab based on no leaky before and then leaky after frame job. The only thing wrong to this fairy tale ending is them trying to jack you for half the cost of their screwup. No splitty cost. How about you pay half of the cost of just the seal itself since they claim and it is a wear item at very most. ( All colorful adjectives ommitted for Bill)

 

They replaced the entire rear housing assembly. I saw the old part myself. I didn't see any cracks on it, but there was fluid all over the rear seal area, and on the front part that bolts to the other piece of the transmission housing.
I asked if they had any idea what would cause it to start leaking. the only thing the advisor said was that the tech told him that with the new suspension (new rear leaf springs and shocks) may have changed the alignment or angle and caused a leak. I don't know. My total was 355 which was half the cost. I already paid it, as I just wanted my truck back. I'm not going to get an attorney, as it would cost me way more to pay for an attorney then it would to just pay the 355. I only took it back to the dealer cause they had just done the frame replacement. If i hadn't just had that done, I would have taken it somewhere else.

 

Well good its fixed but its bad Toyota dealer screwed you for $355. They should have replaced this for free. Have you tried callign Toyota corporate ? see what they say?