Frustrated at Avondale Toyota Service

A bit of back story: I've been a LONG time Avondale Toyota Customer, purchasing 7 vehicles with them dating back to 2004 ish. I've trusted their sales team but have really not had a lot of experience with their service department.

About 6 months ago I dropped off my 2014 PreRunner TRD OR DBSB because I was getting the chattering/pinging noise at 30mph and accelerating that a lot of other people are complaining about. I told them about the TSB and what not and they noted it. A few hours later they told me they updated the TSB and it was good to go.

I started noticing the noise again last week and scheduled another appointment. They told me now it's going to be a $100 dollar diagnostic fee (I only have 58k on the clock) and that it would take them a bit a time, so I had to get a ride or rent a vehicle. They called me back this morning saying the TSB is already done and the technician can't replicate the noise, so there is nothing they can do. I can go on a test drive with the technician, with only the hopes that the noise continues.

So. . . $100 and that's it? Anyone have any other way I can direct them towards the noise or help they can suggest?

Thank you.

 

Call a different dealer.

The dealer by my house charges Dx fees. The one by my work does not.

Some dealers are more scheister like than others.

 

1-800-331-4331