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Great Customer service at Famous Fabrications

Discussion in 'Vendor Reviews' started by brandonbryan12, Mar 3, 2013.

  1. Mar 3, 2013 at 2:24 PM
    #1
    brandonbryan12

    brandonbryan12 [OP] Member

    Joined:
    Jul 29, 2010
    Member:
    #40960
    Messages:
    22
    Gender:
    Male
    First Name:
    Brandon
    Cranbrook, British Columbia
    OME 885x, Dakar leafs, Elite Offroad front bumper, Famous fabrication sliders, RCI skid plates
    I ordered a set of bolt on rock sliders through famous fabrications during a group buy at a great price. Before painting I test fitted them and noticed that some of the holes weren't lining up. I talked to DWreck and he offered to exchange them with a new set, no questions asked. I was really impresed with the customer service! The new set showed up fast, and fit well. I cleaned, primered and coated with Duplicolor bed armor. Finally got around to installing them this weekend. Here's a few pics.

    [​IMG]

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    [​IMG]
     
  2. Mar 3, 2013 at 3:05 PM
    #2
    DWreck

    DWreck Famous Fabrication Vendor

    Joined:
    May 18, 2010
    Member:
    #37368
    Messages:
    5,120
    Gender:
    Male
    First Name:
    Derek
    Las Vegas, NV
    Vehicle:
    2010 TRD Off Road 4x4
    Debadged, k&n cai, tc uca, billy 5100, led hood lights, redline hood struts, tailgate ez-down, ddm hid heads, Piaa 510 hid fogs, procomp 7089, dunlop fierce mt, cb and ham radios, hideaway strobes, ff front bumper, ff sliders, bed rack,
    Looks great! Thanks for the review.
     
  3. Mar 3, 2013 at 3:13 PM
    #3
    NC15TRD

    NC15TRD Your girlfriend likes my member

    Joined:
    Sep 14, 2010
    Member:
    #43212
    Messages:
    5,726
    Gender:
    Male
    First Name:
    Nick
    PA
    Vehicle:
    15 DCSB TRD Sport 6-Speed
    KINGS | LR | OME Dakars | Bilstein | Wheeler's Superbumps | OCTaco brake lines | UWS | Level 8 MK6 | Cooper Discoverer ST Maxx | PrInSu
    Great customer service like that alone make a company business! DWreck, +1 to you for doing a great job and making some sweet products!
     
  4. Mar 3, 2013 at 4:05 PM
    #4
    DWreck

    DWreck Famous Fabrication Vendor

    Joined:
    May 18, 2010
    Member:
    #37368
    Messages:
    5,120
    Gender:
    Male
    First Name:
    Derek
    Las Vegas, NV
    Vehicle:
    2010 TRD Off Road 4x4
    Debadged, k&n cai, tc uca, billy 5100, led hood lights, redline hood struts, tailgate ez-down, ddm hid heads, Piaa 510 hid fogs, procomp 7089, dunlop fierce mt, cb and ham radios, hideaway strobes, ff front bumper, ff sliders, bed rack,
    Thank you! :D
     
  5. Mar 3, 2013 at 4:14 PM
    #5
    Monster Coma

    Monster Coma Well-Known Member

    Joined:
    Jun 15, 2012
    Member:
    #80740
    Messages:
    23,583
    Gender:
    Male
    First Name:
    Corey
    Pittsburgh, PA/Houston, TX
    Vehicle:
    2014 WRB WRX
    It's a wagon
    Nice customer service Derek, makes me look forward to doing business with you in the future!
     
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