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Great Customer service at Famous Fabrications

Discussion in 'Vendor Reviews' started by brandonbryan12, Mar 3, 2013.

  1. Mar 3, 2013 at 2:24 PM
    #1
    brandonbryan12

    brandonbryan12 [OP] Member

    Joined:
    Jul 29, 2010
    Member:
    #40960
    Messages:
    23
    Gender:
    Male
    First Name:
    Brandon
    Cranbrook, British Columbia
    OME 885x, Dakar leafs, Elite Offroad front bumper, Pelfreybilt rear bumper, Famous fabrication sliders, RCI skid plates
    I ordered a set of bolt on rock sliders through famous fabrications during a group buy at a great price. Before painting I test fitted them and noticed that some of the holes weren't lining up. I talked to DWreck and he offered to exchange them with a new set, no questions asked. I was really impresed with the customer service! The new set showed up fast, and fit well. I cleaned, primered and coated with Duplicolor bed armor. Finally got around to installing them this weekend. Here's a few pics.

    [​IMG]

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  2. Mar 3, 2013 at 3:05 PM
    #2
    DWreck

    DWreck Famous Retrieval Vendor

    Joined:
    May 18, 2010
    Member:
    #37368
    Messages:
    5,135
    Gender:
    Male
    First Name:
    Derek
    Las Vegas, NV
    Vehicle:
    2004 Tacoma Smurf Truck
    Plasti-dip paint, TRD S/C, MCM Fab LT kit, bunches of my fab
    Looks great! Thanks for the review.
     
  3. Mar 3, 2013 at 3:13 PM
    #3
    NC15TRD

    NC15TRD Well-Known Member

    Joined:
    Sep 14, 2010
    Member:
    #43212
    Messages:
    6,351
    Gender:
    Male
    First Name:
    Nick
    PA
    Vehicle:
    16 Silverado Z71
    Stock
    Great customer service like that alone make a company business! DWreck, +1 to you for doing a great job and making some sweet products!
     
  4. Mar 3, 2013 at 4:05 PM
    #4
    DWreck

    DWreck Famous Retrieval Vendor

    Joined:
    May 18, 2010
    Member:
    #37368
    Messages:
    5,135
    Gender:
    Male
    First Name:
    Derek
    Las Vegas, NV
    Vehicle:
    2004 Tacoma Smurf Truck
    Plasti-dip paint, TRD S/C, MCM Fab LT kit, bunches of my fab
    Thank you! :D
     
  5. Mar 3, 2013 at 4:14 PM
    #5
    Monster Coma

    Monster Coma Well-Known Member

    Joined:
    Jun 15, 2012
    Member:
    #80740
    Messages:
    25,863
    Gender:
    Male
    First Name:
    Corey
    Pittsburgh, PA/Houston, TX
    Sponsored by Mom and Dad
    Nice customer service Derek, makes me look forward to doing business with you in the future!
     
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