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Has anyone here used BYTOR CUSTOM TRUCK?

Discussion in 'General Automotive' started by 02tacoME, Oct 4, 2013.

  1. Oct 4, 2013 at 8:07 AM
    #1
    02tacoME

    02tacoME [OP] Active Member

    Joined:
    Aug 12, 2012
    Member:
    #84578
    Messages:
    34
    Gender:
    Male
    First Name:
    Mick
    Maine
    Vehicle:
    02 Tacoma
    de-badged, aux reverse lights, fog light mod, deck plate mod, tinted and yellow fogs, blacked out corner lights and painted headlight assembly
    I was just curious if anyone here has used BYTOR CUSTOM TRUCK? The website is http://www.bytortruck.com, I purchased a Trail Gear Rock Defense Rear Bumper for my 02 on wednesday the 25th and besides receiving a sales receipt I have not received a tracking number or anything. When I log into their website and check my order information it says my order is "Pending". They have a live chat representative, I believe the person I spoke with was Chris Black or something and I asked him the status of my order and what "Pending" meant and he told me it was supposed to be shipped UPS on saturday. I still have not received a tracking number or a confirmation so I left them a message on their live chat, I sent them an email and I called and left a voicemail and have not received anything back. Just curious if any of you have had any luck with them?
     
  2. Oct 5, 2013 at 12:50 PM
    #2
    02tacoME

    02tacoME [OP] Active Member

    Joined:
    Aug 12, 2012
    Member:
    #84578
    Messages:
    34
    Gender:
    Male
    First Name:
    Mick
    Maine
    Vehicle:
    02 Tacoma
    de-badged, aux reverse lights, fog light mod, deck plate mod, tinted and yellow fogs, blacked out corner lights and painted headlight assembly
    bump.....anyone?
     
  3. Oct 5, 2013 at 12:51 PM
    #3
    nfs257

    nfs257 Well-Known Member

    Joined:
    Jun 22, 2011
    Member:
    #58691
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    5,883
    Gender:
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    First Name:
    Chris
    San Diego
    Vehicle:
    09 DCLB PreRunner MGM SR5 Debadged
    Trac Performance built Prerunner
    I did and had zero problems about a year ago now...
     
  4. Oct 5, 2013 at 12:57 PM
    #4
    MightyMouse-SCT

    MightyMouse-SCT Well-Known Member

    Joined:
    Oct 18, 2010
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    Gabriel
    O'SIDE CA
    Vehicle:
    MightyMouse-SCT - 2011 LT 4x4 Desert Runner
    Long Travel Total chaos kit, fox shocks, smp fab , dmz sua, glassworks, method wheels.
    Isn't that the one who had the gear group buy disaster ?
     
  5. Oct 5, 2013 at 12:59 PM
    #5
    nfs257

    nfs257 Well-Known Member

    Joined:
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    Chris
    San Diego
    Vehicle:
    09 DCLB PreRunner MGM SR5 Debadged
    Trac Performance built Prerunner
    :notsure: They did a gb on gears. Hadnt kept up to know about a disaster...
     
  6. Oct 5, 2013 at 8:35 PM
    #6
    02tacoME

    02tacoME [OP] Active Member

    Joined:
    Aug 12, 2012
    Member:
    #84578
    Messages:
    34
    Gender:
    Male
    First Name:
    Mick
    Maine
    Vehicle:
    02 Tacoma
    de-badged, aux reverse lights, fog light mod, deck plate mod, tinted and yellow fogs, blacked out corner lights and painted headlight assembly
    no kidding, im just upset i havent heard anything...i understand if there is a wait for the manufacturing time but just let me know if there is a wait
     
  7. Oct 6, 2013 at 9:09 AM
    #7
    0uTkAsT

    0uTkAsT Gun Toting Gearhead

    Joined:
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    #52127
    Messages:
    4,222
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    First Name:
    Josh
    Chandler, AZ
    Vehicle:
    '06 5-Speed 4X4 Base
    Avid custom front & rear bumpers, Avid sliders & skid plates, Avid light bar, six 6.5" 100W off road lights, Eibach coils, Bilstein 5100s front & rear, Deaver AAL, MB 72B 16x8.5" wheels, 33" Hankook Dynapro AT-Ms, aFe dry filter, intake baffle & charcoal filter deleted, MagnaPack 18" muffler & exhaust bend delete, bedside & tailgate vinyls, carpeted bed, 25% tint, painted grille, mudflap delete, Supertop camper, black headlights & tail lights, breather mod, smoked 3rd brake light, recovery gear, mounted shovel, axe, extinguisher, Hi-Lift in Quickfist clamps / XRAC, sway bar delete, debadged tailgate, custom gun rack, bullet antenna, Kenwood double DIN nav, Scosche dash, JBL door speakers, aluminum pedals & shift knob
    I've heard of two or three local guys having pretty big issues with work (labor) they did. I have no idea about any sales issues.
     
  8. Oct 17, 2013 at 11:15 AM
    #8
    BytorTruck

    BytorTruck Well-Known Member

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    Brandon
    Scottsdale AZ
    This post came up on our google alerts, We see no open orders for any trail gear bumpers. Did you get the bumper?
     
  9. Oct 17, 2013 at 11:17 AM
    #9
    davidpick

    davidpick Well-Known Member

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    David
    Everett, WA
    Vehicle:
    2004 Xcab 4x4 TRD
    i used them a year or two back ordering a tonneau cover for my tundra. had 0 problems with the order.
     
  10. Oct 18, 2013 at 4:24 AM
    #10
    02tacoME

    02tacoME [OP] Active Member

    Joined:
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    Member:
    #84578
    Messages:
    34
    Gender:
    Male
    First Name:
    Mick
    Maine
    Vehicle:
    02 Tacoma
    de-badged, aux reverse lights, fog light mod, deck plate mod, tinted and yellow fogs, blacked out corner lights and painted headlight assembly
    I have received the bumper, apparently there were some communication issues because they changed their server! Other than the 10 days of not getting any responses to any of my inquiries, no issues. The bumper arrived via ups and it was in 1 piece.
     
  11. Oct 18, 2013 at 6:51 AM
    #11
    BytorTruck

    BytorTruck Well-Known Member

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    Brandon
    Scottsdale AZ
    Super glad to here you got it, sorry for the lack of comunication.
     
  12. Nov 26, 2013 at 9:14 AM
    #12
    Shaughn

    Shaughn New Member

    Joined:
    Nov 16, 2013
    Member:
    #116672
    Messages:
    3
    Gender:
    Male
    First Name:
    Shaughn
    North Carolina
    Vehicle:
    TRD/ 6" Fabtech Lift
    6" Fabtech Lift, ARB Bull Bar, Warn 8000lb Winch, All Pro upper control arms, K&N Air Filter, Flow Master 40 series.
    I have the same problem with them now. I've called there number at least 50 times over the last few days and it just keeps ringing and going to there voicemail for bytortruck.com. I got an email finally after my order had been pending for 10 days. I still have no tracking number and am going off of someone's word that it was supposed to of been shipped last Thursday. Maybe the company is having issues over the last few months. They had great prices but unless I hear something soon I'm going to have to ensure nobody makes the same mistake I did by using them.
     
  13. Nov 27, 2013 at 5:07 AM
    #13
    02tacoME

    02tacoME [OP] Active Member

    Joined:
    Aug 12, 2012
    Member:
    #84578
    Messages:
    34
    Gender:
    Male
    First Name:
    Mick
    Maine
    Vehicle:
    02 Tacoma
    de-badged, aux reverse lights, fog light mod, deck plate mod, tinted and yellow fogs, blacked out corner lights and painted headlight assembly
    Yeah, best of luck to you bud! After all of the troubles i had after my bumper was finally shipped i received an email from the owner saying they had been having issues due to them changing their server. Hope it all works out for you!
     
  14. Nov 27, 2013 at 6:03 AM
    #14
    BytorTruck

    BytorTruck Well-Known Member

    Joined:
    Oct 24, 2011
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    #65792
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    157
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    Male
    First Name:
    Brandon
    Scottsdale AZ


    I got an email from the distributor say your spring are going out today.
     
  15. Nov 29, 2013 at 12:46 PM
    #15
    Shaughn

    Shaughn New Member

    Joined:
    Nov 16, 2013
    Member:
    #116672
    Messages:
    3
    Gender:
    Male
    First Name:
    Shaughn
    North Carolina
    Vehicle:
    TRD/ 6" Fabtech Lift
    6" Fabtech Lift, ARB Bull Bar, Warn 8000lb Winch, All Pro upper control arms, K&N Air Filter, Flow Master 40 series.
    I think its more than just a server issue. Its nice that they offer a discount but I'd rather pay a little extra and have customer service that doesn't let you wait 14 days and still don't have a tracking number or let you call 40 times before they answer the phone. That's not an exaggeration on the number of times I called either. Sorry Brandon but if your having trouble managing the business hire some more people. If you can't make happy customers your going to lose potential customers.
     
  16. Nov 30, 2013 at 9:27 AM
    #16
    Shaughn

    Shaughn New Member

    Joined:
    Nov 16, 2013
    Member:
    #116672
    Messages:
    3
    Gender:
    Male
    First Name:
    Shaughn
    North Carolina
    Vehicle:
    TRD/ 6" Fabtech Lift
    6" Fabtech Lift, ARB Bull Bar, Warn 8000lb Winch, All Pro upper control arms, K&N Air Filter, Flow Master 40 series.
    This couldn't get any better. Now there website is down pending renewel or deletion.
     
  17. Mar 14, 2014 at 11:58 PM
    #17
    desertrider04

    desertrider04 Member

    Joined:
    Mar 16, 2013
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    #99856
    Messages:
    5
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    idaho
    Vehicle:
    2013 sr5
    led light bar 20" in lower grill grillcraft black mesh grill led dome light cabelas behind the seat gun rack debadged, so much more to come
    i did the same thing, ive called the number did the contact us on the website and still pending after 11 days... i hope they make this right and at least send me an email...
     
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