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Headstrong saves the day!

Discussion in 'Suspension' started by Piretti16, Apr 12, 2021.

  1. Apr 12, 2021 at 12:21 PM
    #1
    Piretti16

    Piretti16 [OP] Active Member

    Joined:
    May 14, 2017
    Member:
    #219005
    Messages:
    28
    Gender:
    Male
    Western MA
    Vehicle:
    2017 TRD OFFROAD
    Bilstein 6112/5160, SPC UCA, cab mount chop, 285 Cooper Discoverer STmaxx, Bestop softopper
    Not one for posting much on here, mainly just lurking and reading. But this weekend I noticed my 6112’s were severely dying and oozing it’s life blood. While searching for a set of extended travel Icons I contacted Headstrong off-road. Kevin returned my email in about an hour… on a Saturday! We continued to swap emails through the weekend. I placed my order last night and he called me first thing this morning to let me know they were in the UPS system and shipping out today!! Happy to found a company that cares about its customers and goes above and beyond to make sure they are satisfied!
    Thank you again @HeadStrong Off-Road
     
    cosmicfires, FishnTx and Key-Rei like this.
  2. Apr 13, 2021 at 9:36 AM
    #2
    Bertw192

    Bertw192 Well-Known Member

    Joined:
    Aug 3, 2017
    Member:
    #225852
    Messages:
    14,442
    Gender:
    Male
    First Name:
    Bert
    Seattle, WA
    Vehicle:
    2017 TRD OR DCSB
    All the things!
    What did you end up getting?
     
  3. Apr 15, 2021 at 7:04 PM
    #3
    SpudGT

    SpudGT Well-Known Member

    Joined:
    Oct 26, 2020
    Member:
    #344949
    Messages:
    70
    Gender:
    Male
    First Name:
    Burt
    Boise, ID
    Vehicle:
    2021 Taco
    I also had a really good experience with Headstrong off-road. Similar experience to you, they answered my emails at late hours and over the weekend. Once I decided on a suspension they got it shipped out quickly.

    Headstrong also went out of their way to help me out when my Icon's arrived with shipping damage ... plus they kept checking back with me to make sure everything was OK. Great customer service.

    I wouldn't hesitate to recommend Headstrong off-road!
     

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