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How good has the Toyota service departments next to the dealership been?

Discussion in '1st Gen. Tacomas (1995-2004)' started by hnrajah, May 25, 2010.

  1. May 25, 2010 at 7:05 PM
    #1
    hnrajah

    hnrajah [OP] Active Member

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    Harry
    Charleston, SC
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    Just curious what your experiences have been like with the Toyota Services.
     
  2. May 25, 2010 at 7:14 PM
    #2
    The End

    The End Support our troops!

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    Tim
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    Poor.
     
  3. May 25, 2010 at 7:16 PM
    #3
    Fireguy67

    Fireguy67 Rebecca and Willow's Opa

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    Klaus
    Maple Ridge, BC
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    No mods- running boards, vent visors all around ,Leer XQ Cap, hood deflector,bed extender, OEM roof rack, Toyota bed mat.Nothing fancy!
    Excellent up here in Canada!
     
  4. May 25, 2010 at 7:24 PM
    #4
    Barnone

    Barnone Guest

    Bought my 2002 in 2001 and never went back to the dealer.
     
  5. May 25, 2010 at 7:27 PM
    #5
    Yamaha Dave

    Yamaha Dave Well-Known Member

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    Horrible. Complete morons. I took my truck in for service and what took those certified technicians three times to find out the problem the parts guy at Auto Zone with no experience found out in minutes and resolved my issue.
     
  6. May 26, 2010 at 5:10 AM
    #6
    Space Wrangler

    Space Wrangler Well-Known Member

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    04 Tacoma 4x4 Double Cab SAW 2.0's Alcan's Ion 171 wheels 15x8 (-27mm bs) 32" BFG AT's
    it varies. i've had horrible service and i've also had great service.

    as a general rule, i only take my junk to the dealer to do things i can't easily do without a lift.

    if i ever get around to building my own house, it will have a detatched garage with a lift. ....that should eliminate most all my trips to the dealer.
     
  7. May 26, 2010 at 5:13 AM
    #7
    Blackshirts

    Blackshirts Well-Known Member

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  8. May 26, 2010 at 10:00 AM
    #8
    Yamasaki

    Yamasaki Yamaha + Kawasaki!

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    They quoted me $750 to replace my rear drums brakes, parking brake levers and parking brake cable because my parking brake was not working.

    Took it to an independant brake shop. They told me i was missing a spring on one of the rear brake drums. Charged me $100 to replace the springs and a couple bolts (brake repair kit).

    That and a little PB Blaster and my problem was solved....

    All in all, a negative experience.

    I will be taking it to a different dealer for the Tbelt/Waterpump but aside from that, I'll try and do everything else myself.
     
  9. May 26, 2010 at 3:54 PM
    #9
    rackatak

    rackatak Well-Known Member

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    I have had excellent service in my area. Richardson Toyota takes great care of me.
     
  10. May 26, 2010 at 7:41 PM
    #10
    clarkie152

    clarkie152 Well-Known Member

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    None, yet
    Horrible Service. Route 44 Toyota and Bock South, never seeing me again!
     
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