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how long is too long???

Discussion in 'Audio & Video' started by TacoSupreem, Oct 14, 2013.

  1. Oct 14, 2013 at 12:41 PM
    #1
    TacoSupreem

    TacoSupreem [OP] Dirty Trucker

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    I ordered a box an some speakers from Mr. Marv based on recommendations from TW. He charged my credit card on Aug. 16th and I still have not received anything from him. I'm honestly starting to consider asking for my money back and going another route. I mean he's really expensive and I expected a lot from him and I am starting to feel like I got shafted. What do you guys think???
     
  2. Oct 14, 2013 at 12:50 PM
    #2
    Winker

    Winker Well-Known Member

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    That's almost 2 months!!!! I wouldn't wait that long but I pay extra to have things shipped faster.
     
  3. Oct 14, 2013 at 1:04 PM
    #3
    TacoSupreem

    TacoSupreem [OP] Dirty Trucker

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    Well he hasnt even shipped the stuff yet. It'll probably take 4-5 days to get to me after its shipped.
     
  4. Oct 14, 2013 at 1:28 PM
    #4
    ziggynagy

    ziggynagy All Glory To The Hypnotoad

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    Have you called the vendor and asked for an update on your order and let them know this timeline is unacceptable? If so, what did they say?

    After talking to them, then make a decision as to whether you want a refund. IF you decide you want a refund and they give you a run around, then just file a dispute thru your credit card company.
     
  5. Oct 14, 2013 at 1:30 PM
    #5
    fletch97

    fletch97 Professional Window Licker

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    I ordered from Marv as well, and it also took some time to get it. I know he's had a lot of personal hardships he's been dealing with. Feel free to call him and just get an update. He will gladly take the time to speak with and give you an idea of what's going on with your order. He's a nice guy who knows his audio sh*t!

    I was very pleased with his work and recommendations, I am glad I spent the extra money and waited on him.

    Good Luck and keep us posted!
     
  6. Oct 15, 2013 at 5:56 PM
    #6
    NorCalTRD

    NorCalTRD Well-Known Member

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    Call him, I got my stuff within a week.
     
  7. Oct 15, 2013 at 7:42 PM
    #7
    Goose8651

    Goose8651 Well-Known Member

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    Give Marv a call, he actually wants you to call rather than emailing or posting this kind of stuff. He is available almost any time of the day. He puts his phone number in his signature for a reason. Two months is nothing, I have been waiting much longer than you for a sub box as well. I actually got in touch with him last week and we talked for a while and we are all good. Don't want to come off as a jerk, but do some more research before you post this kind of stuff. Try to get a hold of him and if you don't get a response, then I can see why a post like this is valid.
     
    Last edited: Oct 15, 2013
  8. Oct 15, 2013 at 7:53 PM
    #8
    Mr Marv

    Mr Marv Well-Known Member Vendor

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    Wow. I asked you if you wanted me to send the speakers last week since it would be a bit longer on the enclosure due to my overload and you declined saying you would wait and instead of calling me you post this?! My phone number is on every post and I do answer the phone.
     
  9. Oct 16, 2013 at 5:32 AM
    #9
    ike3000

    ike3000 Well-Known Member

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    Yea, bashing on forums isn't cool. I dealt with Marv and he is an extremely honest guy - you will not get shafted. He was very open about his work load, technical issues, etc. that was holding him up, but in the end I got an extremely well constructed enclosure and amp rack.

    With Marv you're not paying for just the equipment, you are getting lifetime customer support. He will help you every step of the way through your install. When I got frustrated drilling out child restraint tethers, I called him up and he walked me through the correct process. He even provided me with tuning tips after everything was installed.

    I've read more horror stories about other vendors, so good luck.
     
  10. Oct 16, 2013 at 5:39 AM
    #10
    teneighty

    teneighty I'd rather be skiing...

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    There are always two sides to every story... He wasn't bashing just saying it's been 2 months. That's a very long time and I think a thread to get some feedback wasn't absurd. On the other hand OP, he stated he contacted you and you said you would wait. Why post this up after you spoke to him???
     
  11. Oct 16, 2013 at 5:50 AM
    #11
    JpAdct

    JpAdct Well-Known Member

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    Nothing at the moment, just got her with 235,000 miles. Bringing her back to beauty.
    Hey there's no such thing as bad publicity right? After reading this, I now know who to call for a quality stereo build. Good to know so many are happy with Mr Marv. I'll be looking him up for some future work. Thanks!
     
  12. Oct 16, 2013 at 10:01 AM
    #12
    TacoSupreem

    TacoSupreem [OP] Dirty Trucker

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    Well I wasn't bashing Marv. Just asking for feedback. By shafted I didn't mean I Don't think I'll ever get my stuff. I simply meant that for the price I paid I expected more.
     
  13. Oct 16, 2013 at 10:12 AM
    #13
    TacoSupreem

    TacoSupreem [OP] Dirty Trucker

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    Also I did tell Marv that I would be doing a review on this on TW and I planned on doing a how to install also. I was told 3-4 weeks to get my stuff and its been 8 weeks and still haven't got a tracking number or shipping bill. So its gonna be at least 9 weeks maybe longer? I did talk to Marv last week and he did say he would send me my speakers if I wanted. I declined. I don't want to pay extra shipping to send the speakers before the box. I wouldn't install them until I have everything anyways.
     
  14. Oct 16, 2013 at 1:03 PM
    #14
    TacoSupreem

    TacoSupreem [OP] Dirty Trucker

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    My question was how long is too long before I request a refund?
     
  15. Oct 16, 2013 at 1:24 PM
    #15
    raskal311

    raskal311 Well-Known Member

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    Twice the promised/estimated time is too long.
     
  16. Oct 17, 2013 at 9:44 AM
    #16
    TacoSupreem

    TacoSupreem [OP] Dirty Trucker

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    Got my tracking numbers from Marv! :woot:
     
  17. Oct 28, 2013 at 12:17 AM
    #17
    magnetic10

    magnetic10 Well-Known Member

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    Marv, is a stand up guy in my book I got speakers and adapters from him within the time he stated upfront. Also on more than a few occasions spent a good bit of time talking on the phone about stereo goals and other Tacoma stuff in general. Next Tacoma I get ill be contacting him for another set of goodies.
    Don.
     
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