I need some solid advice.

Here's the short version: I've got 4 broken ribs. I couldn't even get the driveshaft disconnected without severe pain. So, I took my truck to a shop for work. They did a shit job.

The story:

My throw out bearing was about to go.

https://youtu.be/ke0Ut5IaUGE

So I jumped in on the Clutch Masters group buy. I picked up their hydraulic slave, the FX400 Stage II Kevlar clutch, and a URD heavy flywheel as upgrades. Normally, I would do this job myself. Physically, I couldn't. I also couldn't put it off any longer.

I called around and found a few shops that seemed to know what the hell they were taking about and one in particular was $150 less than the others. So I went there.

Today, when I picked up my truck I did a quick inspection to make sure all was good to go. It wasn't. I told the manager. When I tried to tell him the bleed line for the hydraulic slave needs to be secured better than this:



(among other things) the mechanic immediately came at me asking if "I even know what parts I have".

I pointed out the missing instruction plate cover



The unsecured exhaust bracket bolt



The improperly instated dust plug



And the completely missing passenger side exhaust bracket



When they became overly defensive, I realized I'm not going to get my point across with them so I paid the $600 and left.

When I got home I painfully crawled back under the truck and found a number of things I was not ok with. Here's the text I sent the owner









When they don't respond, how do you think I should move forward?

I was thinking about sucking it up, going to the dealership, and paying through the nose to have them tear the drivetrain apart and put together a list of discrepancies, contacting the BBB and arranging a hearing at the small claims court. A doc I know said the lidocaine patches are considered a narcotic; should I call the police about that one?

What would you do?

 

Cancel the CC charge or written check. Then start 'negotiations' with the owner.

 

Getting documentation and fixing it at a different shop is a must.

Getting it reimbursed via small claims is a hassle but may pay off.

The BBB is a crock of shit organization that literally means nothing nor has any enforcement capability. Youd be better off thrashing them on yelp, google reviews, etc.

 

I've considered this. The problem is they have my signature. Can I actually do that?

 

This! All the way.

If no negotiations are met.
Ask here on the forum if there is any helping hands for beer and food...lol. obviously you can point your finger and direct someone.
Welcome to jackass world and going against all that we know. Another lesson learned.
Good luck bro!

 

Yes of course!
Call the bank and tell them that they robbed you...in such little words

 

I second this! Don’t let them get away with this bullshit! They need to be accountable for their work (or lack there of).

 

Lidocaine is a local anesthetic and I've never heard of it being controlled or considered a narcotic. But that wouldn't stop me from telling the shop owner you're contacting the police and DEA. See if that lights a fire under his ass.

 

If you have 4 broken ribs and are on pain meds you should have someone else assist.
Your texting a guy at 2300 hours. Give him a chance to respond. Most people still want to satisfy their customers.

 

I would not be above calling this shop pretending to be someone else, or having friends call, and scheduling really big jobs and never showing up. Fuck this guy. Jump through the legal hoops of small claims court or make his life suck in all ways you can without breaking any laws.

 

As silly as it sounds, I'm actually pretty livid about the lidocaine patches. They took a pain killer and I'm in constant pain.

On that note, highly recommend never breaking your ribs.

 

The screenshot was at 23xx, the original was sent at 1746

 

Lol, lidocaine is not a controlled substance at all. The patches might be prescription only and illegal to obtain without one, but it is not a controlled substance

 

My lady did in Ocotillo Wells
She suffered for a long min. Bit she made it thru the weekend....crazy Bitch!....

 

It's still theft of a prescription medication. I figure police have bigger fish to fry, but still worth a call to them.

 

This

 

My thoughts exactly. RX or not, theft is theft.

 

Could accidentally call it cocaine and that'll get the police on him lickety split...then just say you got the two mixed up lol

 

Cocaine.
Lidocaine.

Same same.

Hard to differentiate on all the painkillers

"Yes officer, they stole 3 of my 4 packs of cocaine."

 

Then volunteer for drug testing to prove you're not on cocaine, as long as all his employees agree to do the same.