1. Welcome to Tacoma World!

    You are currently viewing as a guest! To get full-access, you need to register for a FREE account.

    As a registered member, you’ll be able to:
    • Participate in all Tacoma discussion topics
    • Communicate privately with other Tacoma owners from around the world
    • Post your own photos in our Members Gallery
    • Access all special features of the site

I need TacomaWorld's help! POLL

Discussion in '3rd Gen. Tacomas (2016+)' started by Zoop, Apr 13, 2019 at 1:24 PM.

?

Would You Be Okay with This?

  1. Unacceptable

    96.3%
  2. Acceptable

    3.8%
  1. Apr 13, 2019 at 1:24 PM
    #1
    Zoop

    Zoop [OP] Well-Known Member

    Joined:
    Oct 27, 2016
    Member:
    #200797
    Messages:
    369
    Gender:
    Male
    Vehicle:
    2017 TRD OR MT
    ------------ Warranty Work Approved on 04/16/19 ---------------------

    I have an oil leak, Toyota has refused to repair it. Toyota Corporate came back to my dealer on 04/12/19 that they’re starting to see these trucks come up with this issue. There is no official TSB yet. Toyota Corporate informed the dealer that it’s “only seeping” and it is “normal” for the engine.

    At least my service manager let me know he disagrees and has never heard a reply that ridiculous, he let me know he took additional photos, submitting a report after he traces the dye.

    I can’t believe this. TOYOTA’S STANCE (not the dealer from what I was told) IS THAT THIS ENGINE LOSING OIL (not out the drain plug after drain plug removal) IS NORMAL.

    A LEAKING TIMING CHAIN COVER IS “NORMAL”.

    Toyota Corporate has refused to fix it.
    • 53,000 miles
    • 60,000 mile factory power train warranty
    • 7 year, 75,000 Mile Toyota Platinum Plus Warranty.

    -------------------------------------------------------------------------------------

    This trucks first reported valid warranty issue was within 10 days of me buying my truck. This service visit currently was to address braking shudder/washboard issue but I noticed the oil leak the day before I brought it to the dealer while I was changing the oil.

    Truck has been in the shop now non-consecutively for 46 days and counting (still in, 26 days on this visit alone). All items beside oil leak had been reported before 2years/36,000 miles.


    I am at month 31 of ownership and purchased it new after test driving it at 5 miles on the ODO.

    Other items documented and worked on so far:

    • Bed assembly issue that required dismantle/fix/paint. (Assembly issue)

    • Hood re-glue. (Assembly issue).

    • Differential Howl (New leafs). Call Friday service manager said it’s returned and will only get worse so x2 attempts. This was not planned for this visit but they’re trying for a fix. (TSB applied once, issue has returned)

    • 30-10mph shudder, which evolved to a washboard. (2 TSBs, both do not apply due to differential/model, or drivetrain configuration/manual transmission).

    • Timing chain cover oil leak. (DENIED/No fix/no TSB)

    • AC blower motor/cage recall. (Recall)


    Not yet addressed/denied/other so far:

    • Fuel pump chirp (I can hear it echo of houses and vehicles I drive by in my neighborhood. Echos if you park parallel to the garage door/box truck, it’s loud. They “could not replicate”. I have videos. (TSB available/not implemented)

    • Passenger window gaskets cut too short and pop out (documented before 36k, states “customer pushed them back in/no action”. Documented that now warranty is up that they are indeed trimmed too short but extended warranty doesn’t cover trim/seals. (Assembly issue)

    • Electrical gremlin that causes the headlights to dim intermittently, cabin blower to lose power, center screen/digital speedo to brighten in a flashing manner while braking and/or rpms drop through 1000rpm. They’ve documented battery is good and alternator is 13.9 at idle, no further action. I have videos of the behavior. (Unknown)

    • Headlight housings pitting on inside of housing severely/abnormally. Dealer acknowledges but housings are not covered under extended warranty. (Materials failure).

    • Passenger A-Pillar rattle. Cooler/cold days it sounds like a bb in a film container shaking around. (Assembly issue, no TSB, dealer could not replicate).

    • Steering wheel cover buzzes frequently upon acceleration. I have a folded up gum box stuff in it to stop. (Dealer could not replicate, gum box not installed during dealer inspection/road test).

    • Whistling from lower control arms, repaired myself with plugs from HomeDepot, drilled drain holes in aftermarket plugs. (There is a TSB but I DIY addressed mine before it came out.)

    • Rust forming under paint on pinchwelds located on driver bedside, front, between cab underneath vertical rubber gasket. (Dealership has asked me to point this out next time I’m in shop).

    These issues span assembly/manufacturing/service, while affecting areas of drivetrain, suspension, body, engine, HVAC system, and electrical system.

    Doesn’t seem to align their 3 brand promise points they make in a Tacoma promotional video on their YouTube account:

    Video: “2018 Toyota Tacoma: Walkaround Complete | Toyota”
    -and-
    Video: “2018 Toyota Tacoma: Value | Toyota”

    “Toyota’s rock-solid reputation for quality, durability, and reliability.“

    65607CDE-3AB5-498C-B131-6996E8ED88B8.jpg
    DE8C2DB3-1DBC-4319-8F21-212491B15156.jpg
     
    Last edited: Apr 19, 2019 at 11:10 AM
  2. Apr 13, 2019 at 1:28 PM
    #2
    nevadabugle

    nevadabugle Desert Rat

    Joined:
    Jul 25, 2014
    Member:
    #134701
    Messages:
    3,962
    Gender:
    Male
    Elko, NV
    Vehicle:
    2016 DCSB TRDOR manual in quicksand
  3. Apr 13, 2019 at 1:43 PM
    #3
    2016Tacoman

    2016Tacoman Well-Known Member

    Joined:
    Jun 23, 2016
    Member:
    #190389
    Messages:
    2,504
    Gender:
    Male
    First Name:
    J
    Vehicle:
    2016 Tacoma 4x4 V6 Metallic

    Check this thread out where it was fixed for 2nd genners.

    https://www.tacomaworld.com/threads/tsb-oil-leak-timing-cover-being-fixed.96895/

    There is even a TSB for it !!!!!!!!!!!!!
    Oil Leak From Front Timing Cover

    T-SB-0326-08 October 24, 2008


    "Some 2005 – 2008 model year Tacoma vehicles with 1GR–FE engines may display evidence of a
    small oil leak located where the Bank 1 cylinder head, engine block, and timing cover meet. Use the
    following repair procedure to address this condition

    This repair is covered under the Toyota Powertrain Warranty. This warranty is in effect for 60
    months or 60,000 miles, whichever occurs first, from the vehicle’s in-service date."

    I call bs. Call back and tell them about this TSB on older ones and ask why not now !
    Imagine what that shit will look like 100K from now.
     
    Last edited: Apr 13, 2019 at 2:05 PM
  4. Apr 13, 2019 at 1:43 PM
    #4
    TacoBella

    TacoBella Well-Known Member

    Joined:
    Sep 30, 2011
    Member:
    #64421
    Messages:
    2,390
    First Name:
    Tom
    Vehicle:
    2016 Tacoma (SOLD) Ford Ranger Lariat purchased
    Running boards AVS Bug Deflector. TruXedo Lo Pro

    That is awful to have to live with.....I keep saying Toyota is not the company they were even 10 years ago. They're starting to act like everybody else when it comes to a problem.

    The worst thing you can hear from a dealer is "they all do it" as I did on my 2016 Tacoma. What they are really saying is "We are aware of the issue but will not do anything about it".

    Very unlike Toyota in the past. I still like the Tacoma but I can't support a Toyota that keeps putting out mediocre upgrades not to mention warranty denials.

    I had three great Tacomas. Then I bought the 2016. Hang in there. I just couldn't. That's not to say I will never buy a Tacoma again. Toyota is going to have to really step up to get my 40 Grand in the future.
     
    Last edited: Apr 13, 2019 at 1:50 PM
  5. Apr 13, 2019 at 1:45 PM
    #5
    Bleep100

    Bleep100 TOYOTA 4 LIFE

    Joined:
    Jan 22, 2019
    Member:
    #280218
    Messages:
    545
    Gender:
    Male
    Vehicle:
    17 TRD Sport 4×4 BBP
    TOTAL BULL SHIT .....
     
  6. Apr 13, 2019 at 1:45 PM
    #6
    maileboy

    maileboy Well-Known Member

    Joined:
    Dec 15, 2017
    Member:
    #238579
    Messages:
    178
    Gender:
    Male
    First Name:
    David
    Mt. View, Hi. (Big Island)
    Vehicle:
    2017 TRD OFF-ROAD 4dr 3.5-auto, Magnetic Grey
    Just got truck 12-8-17, Ordered-BAKFLIP MX4 bed cover,IONIC 5" stainless BLACK nerf bar step, that's it so far.
    That looks like crap, the dealer should fix it, maybe their stalling so the extended warranty company pays for it....
     
  7. Apr 13, 2019 at 1:57 PM
    #7
    mds08

    mds08 Rodwy Knuckles

    Joined:
    Mar 26, 2018
    Member:
    #248467
    Messages:
    948
    Gender:
    Male
    Parts Unknown
    2018 Silver Sky double cab longbed
    If toyota won't maybe your dealer will step up and cover it.
     
  8. Apr 13, 2019 at 2:00 PM
    #8
    protacodan

    protacodan Well-Known Member

    Joined:
    Oct 6, 2017
    Member:
    #232200
    Messages:
    429
    Gender:
    Male
    GILROY Ca.
    Vehicle:
    2017 Tacoma TRD pro
    285/75/16 KM3’s. N fab rock sliders Revtek 427AP lift kit
  9. Apr 13, 2019 at 2:00 PM
    #9
    JaCado

    JaCado Idget

    Joined:
    Aug 29, 2016
    Member:
    #195947
    Messages:
    20,130
    First Name:
    Jay
    Why can't we start a conversation with the OP?
     
    NunyaBizness likes this.
  10. Apr 13, 2019 at 2:01 PM
    #10
    NunyaBizness

    NunyaBizness JBFC

    Joined:
    Jul 7, 2018
    Member:
    #258649
    Messages:
    5,601
    Gender:
    Male
    First Name:
    Shad
    ID
    Vehicle:
    18 Sport 6M/T dcsb 4x4 bbp
    Wtf... that is a bit more than seeping...

    What is with some dealers and always tryn to say "its normal" fuck off that aint normal.
     
  11. Apr 13, 2019 at 2:02 PM
    #11
    NunyaBizness

    NunyaBizness JBFC

    Joined:
    Jul 7, 2018
    Member:
    #258649
    Messages:
    5,601
    Gender:
    Male
    First Name:
    Shad
    ID
    Vehicle:
    18 Sport 6M/T dcsb 4x4 bbp
    I forgot my popcorn... care to share?:oops:
     
    nevadabugle and Shellshock like this.
  12. Apr 13, 2019 at 2:06 PM
    #12
    Zoop

    Zoop [OP] Well-Known Member

    Joined:
    Oct 27, 2016
    Member:
    #200797
    Messages:
    369
    Gender:
    Male
    Vehicle:
    2017 TRD OR MT
    To be clear, my dealer service manager thinks it’s not right.

    Toyota has stated it is “normal”.

    I will be requesting a formal statement in print.
     
    Last edited: Apr 13, 2019 at 2:11 PM
  13. Apr 13, 2019 at 2:07 PM
    #13
    NunyaBizness

    NunyaBizness JBFC

    Joined:
    Jul 7, 2018
    Member:
    #258649
    Messages:
    5,601
    Gender:
    Male
    First Name:
    Shad
    ID
    Vehicle:
    18 Sport 6M/T dcsb 4x4 bbp
    Oh... well than fuck Toyota I mean...
     
    JCOOR, TacoBella and Zoop [OP] like this.
  14. Apr 13, 2019 at 2:13 PM
    #14
    Modesto Tacoma

    Modesto Tacoma Well-Known Member

    Joined:
    Mar 2, 2015
    Member:
    #149947
    Messages:
    608
    Gender:
    Male
    central california
    Vehicle:
    LIMITED 4X4
    Wow I would think Toyota wouldnt deny this claim. That's ridiculous I'd keep calling corporate and speak to higher up or someone up there. That's bullshit!
     
  15. Apr 13, 2019 at 2:15 PM
    #15
    Zoop

    Zoop [OP] Well-Known Member

    Joined:
    Oct 27, 2016
    Member:
    #200797
    Messages:
    369
    Gender:
    Male
    Vehicle:
    2017 TRD OR MT
    Should be working now.
     
  16. Apr 13, 2019 at 2:31 PM
    #16
    Stocklocker

    Stocklocker Well-Known Member

    Joined:
    May 15, 2017
    Member:
    #219125
    Messages:
    3,966
    Gender:
    Male
    West Coast
    Vehicle:
    17TRDORDCSBAT
    Yeah.....for sure.......I really miss those good ol’ days when the trucks were delivered with frames destined to crumble into rust, and don’t forget those awesome 3.0L engines they put in the Runners where you might as well add coolant to the oil and oil to the coolant because the head gaskets already leaked like a sieve as they rolled off the production line in Japan.

    Heck.....take me back to my 1972 Celica where the spot welds failed on the unibody shock towers and the shocks collapsed into my engine compartment!

    The good old days of Toyota!

    The only truly bulletproof vehicles Toyota ever made were 90s Camrys and Corollas. The rest is as spotty as it’s ever been......which is still better than the rest of the makers.
     
  17. Apr 13, 2019 at 2:38 PM
    #17
    OriginalMan

    OriginalMan Well-Known Member

    Joined:
    Apr 28, 2018
    Member:
    #251976
    Messages:
    665
    Gender:
    Male
    Oahu 808
    Vehicle:
    2017 TRD OR 4x4
    Bilstein 5100/888; 5160/AAL; SCS Ray10 Limited Gold; 285/70 Cooper STT PRO; AVS; OVTuned; Prinsu Cabrac; RCI Bedrack; TC Bed Stiffner
    Get legal involve and bring them to court.
     
  18. Apr 13, 2019 at 2:44 PM
    #18
    JaCado

    JaCado Idget

    Joined:
    Aug 29, 2016
    Member:
    #195947
    Messages:
    20,130
    First Name:
    Jay
    You do know that the frame issue now extends to the 17's right?
     
  19. Apr 13, 2019 at 3:28 PM
    #19
    OriginalMan

    OriginalMan Well-Known Member

    Joined:
    Apr 28, 2018
    Member:
    #251976
    Messages:
    665
    Gender:
    Male
    Oahu 808
    Vehicle:
    2017 TRD OR 4x4
    Bilstein 5100/888; 5160/AAL; SCS Ray10 Limited Gold; 285/70 Cooper STT PRO; AVS; OVTuned; Prinsu Cabrac; RCI Bedrack; TC Bed Stiffner
    The last time someone told me leaks are fine is when I flew in a CH46 navy helicopter. "If the hydraulics are not leaking then we have a problem, he he he he." I then gave my pilot buddy that wtf look.
     
  20. Apr 13, 2019 at 3:38 PM
    #20
    4x4spiegel

    4x4spiegel Active Member

    Joined:
    Feb 4, 2019
    Member:
    #281807
    Messages:
    25
    Gender:
    Male
    what is your dealership estimate to fix said issue ?
     
    Zoop [OP] likes this.

Products Discussed in

To Top