1. Welcome to Tacoma World!

    You are currently viewing as a guest! To get full-access, you need to register for a FREE account.

    As a registered member, you’ll be able to:
    • Participate in all Tacoma discussion topics
    • Communicate privately with other Tacoma owners from around the world
    • Post your own photos in our Members Gallery
    • Access all special features of the site

I need TacomaWorld's help! POLL

Discussion in '3rd Gen. Tacomas (2016+)' started by Zoop, Apr 13, 2019.

?

Would You Be Okay with This?

  1. Unacceptable

    95.8%
  2. Acceptable

    4.2%
  1. Apr 15, 2019 at 11:19 AM
    #121
    TartanEagle

    TartanEagle Well-Known Member

    Joined:
    Feb 1, 2017
    Member:
    #209287
    Messages:
    175
    Gender:
    Male
    Vehicle:
    '17 Access Cab 4x4
    Just to be clear from the start, mine was Not the same situation. My trouble was with Subaru and not Toyota. But my event did happen in Minnesota, so I thought I'd share, just to give you peace of mind with the MN court system:

    From 2017
    https://www.tacomaworld.com/threads/i-drove-a-forester-today.473370/page-2#post-14355782
    Post #23

    Subaru Forester - loved the car - HATE the company! Here's a word of warning about Subaru of America:
    • My '09 Forester, bought new w/ 10 miles on it, failed under warranty.
    • SoA refused to honor said warranty.
    • The engine burned the #4 rod bearing at 35k miles. Just the one bearing mind you, all the rest of the engine was operational. There is nothing that I could have done which could have caused one single bearing failure and the rest of the engine be so pristine! (& pristine it was; you could still see the honing hash marks on the cylinder walls).
    • It was an extremely obvious assembly fault, yet SoA refused to own up to it.
    • Dealer wanted me to pay $6,000 for a new engine.
    • I took them to court and 18 months later they paid out $40,000 and bought the car back.
    • Stupid actions (or lack of actions!) by a company who should know better.
    Obviously, 18 months of story behind this fiasco that I won't bore you with. Just know that the company had incompetent, non-mechanical as you can get, people calling the shots - and they called them wrong!
    • My first clue to that was when the local SoA rep refused meet face to face with me. He never did, not once, in 18 mos!
    • I sent both the oil filter and an oil sample to an independent laboratory - just as back up to my maintenance practices and both were rated at "clear for continued service".
    • SoA stepped back to regroup when I told them the samples were submitted, and yet they never requested the lab results. ??? That's like the pulse & breath of a warranty patient. They knew they had nothing and hoped their bluff worked.
    • The courts had an independent mechanic research the engine, my maintenance actions, records, receipts, etc. but when he looked (an actual visual) at the opened lower end (oil pan removed) and saw the one bearing in relation to the rest of the components - he laughed! Out loud. I was there and saw it happen, hence my earlier statement of "extremely obvious assembly fault".
    • The rest is mere details...
     
  2. Apr 15, 2019 at 11:20 AM
    #122
    r1200gs4ok

    r1200gs4ok Well-Known Member

    Joined:
    Aug 8, 2016
    Member:
    #194111
    Messages:
    1,548
    Gender:
    Male
    First Name:
    O. K.
    Irvine, Ca
    Vehicle:
    2016 Tacoma TRD Sport DCLB w/ Tech, Nav, Tow Pkg, MGM
    i believe there is a TSB for this.....mine was fixed 2 times
     
  3. Apr 15, 2019 at 11:51 AM
    #123
    r1200gs4ok

    r1200gs4ok Well-Known Member

    Joined:
    Aug 8, 2016
    Member:
    #194111
    Messages:
    1,548
    Gender:
    Male
    First Name:
    O. K.
    Irvine, Ca
    Vehicle:
    2016 Tacoma TRD Sport DCLB w/ Tech, Nav, Tow Pkg, MGM
    don't foret the A6E.......if you see hydraulic fluid at low temps, you are good to go....hahahaha......i flew them for many years and hours......found out the hard way in Albuquerque on a sunday.....3F.......blood all over
     
    TailHook likes this.
  4. Apr 15, 2019 at 12:03 PM
    #124
    BigAirGar

    BigAirGar Well-Known Member

    Joined:
    Jan 31, 2018
    Member:
    #243043
    Messages:
    72
    Gender:
    Male
    Ont Canada
    Vehicle:
    2016 TRD Sport DCLB AT
    Liv Free Rock Hrd
    I love these quotes....but seems like most everything is crappy and built to be throw away now.

    I have a 30 month old (out of warranty) fancy new POS GE Profile fridge currently pewcking water on my new hardwood floors and intermittently buzzing like the compressor is going to die. The 20+ year old fridge it replaced is in my garage and works perfect.
     
    MrBrooks, JaCado, HAIRYTACO and 3 others like this.
  5. Apr 15, 2019 at 12:08 PM
    #125
    AKGSD

    AKGSD Well-Known Member

    Joined:
    Apr 1, 2019
    Member:
    #288705
    Messages:
    94
    Gender:
    Male
    First Name:
    Joe
    Vehicle:
    2019 Tacoma Off Road
    Dog hair
    Planned obsolescence
     
    r1200gs4ok and BigAirGar like this.
  6. Apr 15, 2019 at 1:55 PM
    #126
    4x4spiegel

    4x4spiegel Active Member

    Joined:
    Feb 4, 2019
    Member:
    #281807
    Messages:
    27
    Gender:
    Male
    are all theses repairs or not , being recorded for car fax ?
     
  7. Apr 15, 2019 at 2:10 PM
    #127
    Zoop

    Zoop [OP] Well-Known Member

    Joined:
    Oct 27, 2016
    Member:
    #200797
    Messages:
    376
    Gender:
    Male
    Vehicle:
    2017 TRD OR MT
    That's a good question, at this point I would have a hard time believing it they won't diminish value either via CarFax or factory service records.
     
  8. Apr 15, 2019 at 4:14 PM
    #128
    Zoop

    Zoop [OP] Well-Known Member

    Joined:
    Oct 27, 2016
    Member:
    #200797
    Messages:
    376
    Gender:
    Male
    Vehicle:
    2017 TRD OR MT
    So after being told they would document the rejection and to come in at the end of the day, I go in and there no paperwork!

    But now they tell me I don’t have to call Toyota to request a field tech and one will be out tomorrow and they’ll get the timing chain leak fixed.

    Round and round we go.
     
    Modesto Tacoma, AKGSD, JaCado and 2 others like this.
  9. Apr 15, 2019 at 4:47 PM
    #129
    daddy_o

    daddy_o Well-Known Member

    Joined:
    Nov 1, 2015
    Member:
    #168380
    Messages:
    3,684
    Bossier City, La
    Vehicle:
    2018 TRD Sport, Inferno, w/tech package
    Factory Blackout package, Soft roll up bed cover, Cheap seat covers, Front and rear dash cam, AVS in channel vent visors
    This sounds like the dealer was trying to get out of doing the job all together or to get you to pay for it because they would be able to charge the customer more than what warranty will pay. You called their bluff by asking for documentation, most people would not think of doing that, and now they have realized it will benefit them more to go ahead and do the job. Someone has figured out that you are smarter than the average joe and you are willing to put up a fight, so all of a sudden it will be taken care of. Its not likely the Field Tech will be there in a days notice unless he/she is already in the area. I know our Field Rep covers the whole state of Louisiana, and parts of Texas and Mississippi, so if we need him it is usually at least three days.
    I hope they fix it right for you.
     
  10. Apr 15, 2019 at 5:39 PM
    #130
    r1200gs4ok

    r1200gs4ok Well-Known Member

    Joined:
    Aug 8, 2016
    Member:
    #194111
    Messages:
    1,548
    Gender:
    Male
    First Name:
    O. K.
    Irvine, Ca
    Vehicle:
    2016 Tacoma TRD Sport DCLB w/ Tech, Nav, Tow Pkg, MGM
    make sure you keep us updated......cant wait to find out how this ends
     
  11. Apr 15, 2019 at 5:44 PM
    #131
    Zoop

    Zoop [OP] Well-Known Member

    Joined:
    Oct 27, 2016
    Member:
    #200797
    Messages:
    376
    Gender:
    Male
    Vehicle:
    2017 TRD OR MT
    Thanks man, yeah I was not pleased to walk in and there was no paperwork. Their response was "it was denied based off photos, but we have arranged a tech to come and inspect it and we'll make sure it gets fixed for you". Not too happy about their behavior.
     
    Boghog1 and xxTacocaTxx like this.
  12. Apr 15, 2019 at 9:04 PM
    #132
    bodean

    bodean Well-Known Member

    Joined:
    Apr 3, 2016
    Member:
    #183240
    Messages:
    323
    Gender:
    Male
    First Name:
    Shawn
    Edmonton, AB
    Vehicle:
    16 Tacoma, 09 Tundra, 99 4Runner
    Sounds like you may want to find a new dealership.
     
    AKGSD, xxTacocaTxx and Zoop [OP] like this.
  13. Apr 16, 2019 at 1:04 AM
    #133
    Grossomotto

    Grossomotto Complete 3rd Member

    Joined:
    Mar 13, 2018
    Member:
    #247175
    Messages:
    3,199
    39.9526° N, 75.1652° W
    Vehicle:
    2017 TRD 4WD V6 AC LB 6MT
    Subaru can suck it. I’ll tell you about the 2009 Outback Turbo XT fiasco where the turbo is starved for oil, blows up and takes out the engine with it.

    Well I bought a used 2010 and the same thing happened, so they never fixed the issue. Only saving grace was I bought the aftermarket warranty and good thing I did, the 3rd party warranty company paid for a new engine and turbo.

    Kept it for another year, or so and the auto trans was starting to act like it was going and I promptly traded it in. Wasted about $30k on Subaru, never again.

     
    shakerhood and TartanEagle like this.
  14. Apr 16, 2019 at 7:47 AM
    #134
    Zoop

    Zoop [OP] Well-Known Member

    Joined:
    Oct 27, 2016
    Member:
    #200797
    Messages:
    376
    Gender:
    Male
    Vehicle:
    2017 TRD OR MT
    Yeah, I was talking with a neighbor who had a good recommendation, I was like "sonofabitch why didn't I ask you before!".
     
    JaCado and xxTacocaTxx like this.
  15. Apr 16, 2019 at 9:06 AM
    #135
    Sin City Taco

    Sin City Taco Well-Known Member

    Joined:
    Mar 31, 2019
    Member:
    #288578
    Messages:
    70
    Gender:
    Male
    Las Vegas
    Vehicle:
    2019 SR5 DCSB 4X4
    I feel for you OP. I had a 2016 Silverado that had tons of problems. One after another. Took it to three different dealerships and they all refused to help.

    Unfortunately at the time I was moving out of state and didn't have the time or the patience to keep dealing with it and I traded it in.

    Good luck man. Keep us posted.
     
    Zoop [OP] likes this.
  16. Apr 16, 2019 at 10:34 AM
    #136
    Zoop

    Zoop [OP] Well-Known Member

    Joined:
    Oct 27, 2016
    Member:
    #200797
    Messages:
    376
    Gender:
    Male
    Vehicle:
    2017 TRD OR MT
    Just got off the phone, 24 hours after sternly requesting rejection documentation and they have already had a Field Service Tech in, approved, and they will begin on the timing chain cover today or tomorrow. They go back to troubleshooting the diff-howl and braking shudder once the TCC is repaired.

    It really does help to stay calm and be respectful.
     
    AKGSD, MrBrooks, JaCado and 4 others like this.
  17. Apr 16, 2019 at 10:36 AM
    #137
    Plucky was his name

    Plucky was his name Well-Known Member

    Joined:
    Feb 6, 2019
    Member:
    #282004
    Messages:
    165
    Gender:
    Male
    First Name:
    Carl
    Vehicle:
    2007 Reg Cab Taco 4x4 5-speed manual
    ARB Front Bumper, Wet Oakle Seat Covers, Aftermarket Stereo, OME suspension with Heavy Duty Dakar Leaf Springs
    Very good news.
     
    Zoop [OP] and BigAirGar like this.
  18. Apr 16, 2019 at 10:45 AM
    #138
    4x4spiegel

    4x4spiegel Active Member

    Joined:
    Feb 4, 2019
    Member:
    #281807
    Messages:
    27
    Gender:
    Male
    it ain't over till the phat lady sings
     
  19. Apr 16, 2019 at 12:04 PM
    #139
    Zoop

    Zoop [OP] Well-Known Member

    Joined:
    Oct 27, 2016
    Member:
    #200797
    Messages:
    376
    Gender:
    Male
    Vehicle:
    2017 TRD OR MT
  20. Apr 16, 2019 at 1:53 PM
    #140
    4x4spiegel

    4x4spiegel Active Member

    Joined:
    Feb 4, 2019
    Member:
    #281807
    Messages:
    27
    Gender:
    Male
    a little Kenny Rogers lyric --- if you going to play the game , you got to play it right , YOU GOT TO KNOW WHEN TO HOLD EM , know when to fold them .
     
    Zoop [OP], Spare Parts and MrBrooks like this.

Products Discussed in

To Top