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is the dealer ripping me off for service?

Discussion in '2nd Gen. Tacomas (2005-2015)' started by jimker55, Dec 11, 2009.

  1. Dec 11, 2009 at 3:27 PM
    #1
    jimker55

    jimker55 [OP] Well-Known Member

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    went for an oil change today and they came back with the following...

    (2007 Tacoma DC Sport 92,000 miles)

    ait filter $24
    rear tail shaft seal $225
    Pos Batt cable $59
    Front brakes $239

    I always feel like I am getting ripped off when I go there....am I?
     
  2. Dec 11, 2009 at 3:29 PM
    #2
    NWtacoma

    NWtacoma Well-Known Member

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    well they dont call it a stealership for nothing.
     
  3. Dec 11, 2009 at 3:30 PM
    #3
    Capita

    Capita Well-Known Member

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    They'll try and get money from you whenever they can.
    Next time you go for an oil change, just request and oil change and oil filter change and ask for no other work. It'll be cheaper in the long run to do it all yourself.

    I'm surprised they never changed your cabin air filter. They try to get people over this way a lot. Thats over 40 bucks with them.
     
  4. Dec 11, 2009 at 3:31 PM
    #4
    WNYTACOMA

    WNYTACOMA Well-Known Member

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    Toyota Nerf steps Bugflector 2 Tool box Weathertech floor liners Wet Okole F/R - Bk/Char
    Does a bear s...
     
  5. Dec 11, 2009 at 3:32 PM
    #5
    DeeKay21

    DeeKay21 Lieutenant Dan.

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    Im not positive but that seems a bit friggin pricey!!:eek:
     
  6. Dec 11, 2009 at 3:36 PM
    #6
    chris4x4

    chris4x4 With sufficient thrust, pigs fly just fine. Staff Member

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    FlimFlubberJAM
    Tenoe, AZ
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    4.10 gears, sliders, and lots of buttons.
    You can check your own air filter for free.
    Tailshaft only needs to be replaced if its leaking. Poke your head under the truck, and check for oil drips at the rear of the tranny.

    No idea WHY the Pos. battery cable would need to be replaced if it looks fine. Front brakes you can do for about 1/4 the price they charge.
     
  7. Dec 11, 2009 at 3:37 PM
    #7
    Tacozona

    Tacozona Well-Known Member

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    Times are tough at dealers. Service is where they make all their money.
     
  8. Dec 11, 2009 at 3:40 PM
    #8
    jimker55

    jimker55 [OP] Well-Known Member

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    they asked me about the cabin air filter last time and I aske why is it priced so high and his response was becuase they had to take out the glove box.
    for some reason the battery cable is really crusty so I know it needs to be replaced just wasn't sure of the cost.
    Ok thanks for the reassurance, I thought their prices were a bit high.
     
  9. Dec 11, 2009 at 3:43 PM
    #9
    chris4x4

    chris4x4 With sufficient thrust, pigs fly just fine. Staff Member

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    The Cabin filter can be replaced in about 2 mins. Hell....I think I have a vid on here somewhere.....
     
  10. Dec 11, 2009 at 3:44 PM
    #10
    tim920

    tim920 Never seen Forest Gump

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    Thank God I found this site. So much DIY things and price comparisons and info on where to get things cheaper.

    I bought front brakes from trdparts4u on their ebay store for about $50.
     
  11. Dec 11, 2009 at 3:44 PM
    #11
    chris4x4

    chris4x4 With sufficient thrust, pigs fly just fine. Staff Member

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  12. Dec 11, 2009 at 3:45 PM
    #12
    Capita

    Capita Well-Known Member

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    Yeah great video and very simple to do. They really get people on that
     
  13. Dec 11, 2009 at 3:50 PM
    #13
    tacomarich

    tacomarich luvsoffroading

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    only go to the dealer when you absolutely have to. like for a hard to find part and only they have them or for warranty work or tsbs. i like to offroad my truck, so i bought the extended warranty and had to use it once already for my ac. other than that, i agree the stealership is a rip off for all other work you have to pay for. :confused:
     
  14. Dec 11, 2009 at 3:52 PM
    #14
    tacomarich

    tacomarich luvsoffroading

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  15. Dec 11, 2009 at 3:53 PM
    #15
    Capita

    Capita Well-Known Member

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    I agree, The guy certainly knows his stuff
     
  16. Dec 11, 2009 at 3:54 PM
    #16
    chris4x4

    chris4x4 With sufficient thrust, pigs fly just fine. Staff Member

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  17. Dec 11, 2009 at 4:02 PM
    #17
    javajunk-e

    javajunk-e Well-Known Member

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    If they did not call you to say that they were replacing the air filter, you are not liable for the charges. I took my truck in at 15,000 miles for the oil change and all the bs things they do. I was quoted a certain amount of money (don't remember how much) when I came to pick up my truck there was an extra $50 tacked on to the bill!! I ask them what it was for and they told me that I had authorized an air filter change. I told them that I never received a call and did not authorize them putting in a new air filter. I was pissed, as I just ordered a Air Filter online that day for a fraction of the cost. All that to say, they took the charge of the filter off the bill and I drove away with a new air filter for free. The stealership is a joke!!!
     
  18. Dec 11, 2009 at 4:17 PM
    #18
    Fortech

    Fortech Well-Known Member

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    If a service adviser calls me while my truck is in the shop and inform me I need additional work, I usually ask them to save the old (worn) parts for me to inspect when I pick up the truck. Granted they could have a bunch of old parts lying around to show you. Another option is to tell them you need your truck back ASAP and you'll schedule an appointment in the near future. In your case with the rear seal, I would have told them to top off the fluid and I'll be back soon for a permanent fix.

    I would also like to know exactly what they replaced for your brakes. OEM pads are $120 - $130 installed at my local dealer. I would expect cheaper in the US. Is this the first time your front brakes have been replaced?

    I do allot of driving and usually end up needing to change my oil every 6 weeks or so. Since I do it myself, I usually take the extra time and give the truck a once over for other issues. 95% of the time I have the problem diagnosed beforehand and just drop it off at the dealer and tell them what to fix.:D
     
  19. Dec 11, 2009 at 4:45 PM
    #19
    jimker55

    jimker55 [OP] Well-Known Member

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    I am pretty sure I already paid and 10-$15 for the oil change but its close to my office so I just go there. AS for the rest of the items I'll have someone else give me quotes.

    as for the cabin air filter, thats how I found this site and changed it myself a couple of months ago. Also, did the fog light anytime mod....which I was thinking about since I bought the truck. this site ROCKS!!
     
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