1. Welcome to Tacoma World!

    You are currently viewing as a guest! To get full-access, you need to register for a FREE account.

    As a registered member, you’ll be able to:
    • Participate in all Tacoma discussion topics
    • Communicate privately with other Tacoma owners from around the world
    • Post your own photos in our Members Gallery
    • Access all special features of the site

Is this what society has come to?

Discussion in 'Off-Topic Discussion' started by 11SuperwhiteTRD, Oct 10, 2011.

  1. Oct 10, 2011 at 8:22 AM
    #1
    11SuperwhiteTRD

    11SuperwhiteTRD [OP] Well-Known Member

    Joined:
    Jul 2, 2011
    Member:
    #59192
    Messages:
    213
    Gender:
    Male
    First Name:
    George
    Beaverton, OR
    Vehicle:
    11 Super White TRD Off Road w JBL
    AFE cai, MBRP cat back, TonnoPro hard folding cover, Weather Tech's
    So this last week I had a terrible dealership experience just like many others on here and everywhere else. So i thought about posting a poll on here to see what others thought i should do. I decided not to because lack of time to get on and check it. So the next day i went back to the dealership to confront them about their less than satisfactory service. After everything is said and done they fixed their screw up and took responsibility for it. Since then and during this weekend i have seen several posts on here where people are asking for advice on what to do in similiar situations and multiple people tell them to "just let it go" or "its no big deal". So is that what people have come to exept a less than perfect service? Do we not care about services that are being provided wether paid for directly or not? I believe that if someone has a job to do they should do that job and if you dont bring discrepancies to their attention then those discrepancies could keep getting performed for other people as well.
     
  2. Oct 10, 2011 at 8:27 AM
    #2
    ewa2fl

    ewa2fl Taco Jinx...

    Joined:
    Jun 8, 2011
    Member:
    #57945
    Messages:
    105
    Gender:
    Male
    First Name:
    Ed
    Wayne Co. 14516
    Vehicle:
    Tacoma DBLB V6 4x4
    Plati-Dip Badges & Removed a few, added D-rings in Bed, added recovery D-shackle, Added Front Recovery Hook, TRD Skid Plate-Rhinoed, added 2 mini tie downs, removed rear seat headrests.
    I hear ya! Fox Toyota of Auburn, NY renigged on a verbal I had with them to replace my tounge & ball off of my Tundra I traded in. They wanted my truck so fast I coulnt unlock the SS tounge & ball, they offered to cut it off, then they lost it. I bought a new one, cheaper version to suite my new Taco, & sent them reciept, they said tough luck, I took too long... Damn, I only work 2 jobs & they are an hour away! I think I will notify the dealership owner & cc Toyota Corp.
     
  3. Oct 10, 2011 at 8:35 AM
    #3
    AlphaEcho2k5

    AlphaEcho2k5 Well-Known Member

    Joined:
    Mar 2, 2011
    Member:
    #52220
    Messages:
    1,830
    Gender:
    Male
    First Name:
    Adam
    Warren AFB, WY
    Vehicle:
    '02 4Runner
    Agree, you'd think with the current economical situation business would put forth a little more effort in the customer service dept. Truth is the guy making $6-7 an hour could careless about reputation of the company. It goes back to everyone feeling entitled for everything, it kinda kills the whole taking initiative and going that extra mile for the sale.
     
  4. Oct 10, 2011 at 9:00 AM
    #4
    11SuperwhiteTRD

    11SuperwhiteTRD [OP] Well-Known Member

    Joined:
    Jul 2, 2011
    Member:
    #59192
    Messages:
    213
    Gender:
    Male
    First Name:
    George
    Beaverton, OR
    Vehicle:
    11 Super White TRD Off Road w JBL
    AFE cai, MBRP cat back, TonnoPro hard folding cover, Weather Tech's
    Those surveys or emails you get from toyota are important to the individual dealerships. It might be hard to prove a verbal deal but its worth a try. Since i still have the free toyota care I will be returning to the dealer for the free oil changes i am just going to mark my filters and drain plug with torque stripe.
     
  5. Oct 10, 2011 at 9:05 AM
    #5
    11SuperwhiteTRD

    11SuperwhiteTRD [OP] Well-Known Member

    Joined:
    Jul 2, 2011
    Member:
    #59192
    Messages:
    213
    Gender:
    Male
    First Name:
    George
    Beaverton, OR
    Vehicle:
    11 Super White TRD Off Road w JBL
    AFE cai, MBRP cat back, TonnoPro hard folding cover, Weather Tech's
    It might be this town that i am in but its not only dealers that are jacking up vehicles. Three weeks ago i had tires mounted and balanced on my wifes car and they sent it out with four bombs attached to it. After she got home she told me her tpms light was still on. So i checked tire pressure and two of the tires were over 60 psi and the other two were at 54psi... on a mazda 3. Then i just got a call from a guy i work with that got two new tires for his f350 dually and after he left his truck started pulling to the left when before hand it was pulling to the right(due to two different tires being installed before he bought it) so he checks his pressure and the right is at 82psi and the left is at 50psi. After he evend them out his truck drives straight as an arrow. What happend to attention to detail?
     
  6. Oct 10, 2011 at 9:07 AM
    #6
    Catcrazed

    Catcrazed Save a horse ride a Railroader

    Joined:
    May 12, 2011
    Member:
    #56529
    Messages:
    884
    Gender:
    Male
    First Name:
    Bryan
    NW Oregon
    Vehicle:
    91 Flatbed 3.4
    91 Toy flatbed,4.88's ARB,285's,3.4 V-6 Swap
    The reason I usually (shrug it off) Let it go or whatever. Is because I have a reactionary attitude = me blowing up and threating to punch them in the throat = JAIL. So I tend to just let it go and figure spending double to get it fixed is cheaper than court. But its also why I spend alot of time searching threads when I have a problem so I can fix it my self. Even though I hate working on cars. Yeah man it like no body gives a shit anymore I hate it. I'd rather be told to fuck off before they touch the truck so I can take it somewhere else the 1st time.
     
  7. Oct 10, 2011 at 9:10 AM
    #7
    Catcrazed

    Catcrazed Save a horse ride a Railroader

    Joined:
    May 12, 2011
    Member:
    #56529
    Messages:
    884
    Gender:
    Male
    First Name:
    Bryan
    NW Oregon
    Vehicle:
    91 Flatbed 3.4
    91 Toy flatbed,4.88's ARB,285's,3.4 V-6 Swap
    I think the other prob is i herd that most shops have layed off there best/ most expirenced mech. Because they make more money so they got a bunch of tards running around.
     
  8. Oct 10, 2011 at 9:12 AM
    #8
    11SuperwhiteTRD

    11SuperwhiteTRD [OP] Well-Known Member

    Joined:
    Jul 2, 2011
    Member:
    #59192
    Messages:
    213
    Gender:
    Male
    First Name:
    George
    Beaverton, OR
    Vehicle:
    11 Super White TRD Off Road w JBL
    AFE cai, MBRP cat back, TonnoPro hard folding cover, Weather Tech's
    I hear you with the going high and to the right on people! I do it everyday at work its hard to switch to civilian mode sometimes lol. I am trying this self control thing because i am about to get out(well a little less than 18 months) and apparently you cant go running around screaming at people and expecting results like you can when your in. I have learned that making your point/making people feel stupid without yelling is a much more valuable tool then yelling itself.
     
  9. Oct 10, 2011 at 9:24 AM
    #9
    Catcrazed

    Catcrazed Save a horse ride a Railroader

    Joined:
    May 12, 2011
    Member:
    #56529
    Messages:
    884
    Gender:
    Male
    First Name:
    Bryan
    NW Oregon
    Vehicle:
    91 Flatbed 3.4
    91 Toy flatbed,4.88's ARB,285's,3.4 V-6 Swap
    LOL Ohh I just noticed your a Marine. Idk if its all that good or effective to yell at your fellow members ether. But as far as getting your truck worked on by civies try this i've done it before. Act bothered for a couple mins looked all around then lean ove the counter rub your face and say you cant handle all this stress you just got home from a deployment etc. You don't have time to deal w it. One thing about the Military is and I know you've herd it (attention to detail) kind of turns us OCD the civies think they can sneak stuff by us but we notice.
     
  10. Oct 10, 2011 at 10:13 AM
    #10
    darkgreentaco

    darkgreentaco XXXL Member

    Joined:
    Jun 10, 2010
    Member:
    #38712
    Messages:
    2,227
    Gender:
    Male
    NorCaL
    Vehicle:
    Timberland Rocket
    King RR C/O's, Extra mustard, All-Pro expdtn Leaf, sesame seed bun, Icon UCA's Fox Resi's BAMFsliders, sweet candy coating, LCAskids, diffcover 17" Addicts Yukon 4.56 35" Dynapro MT's
    Or, go back to the dealer in your dress blues and all of your medals. they'd have to be douches not to help you out then.
     
  11. Oct 10, 2011 at 10:19 AM
    #11
    JustinL

    JustinL Well-Known Member

    Joined:
    Jan 31, 2011
    Member:
    #50299
    Messages:
    3,563
    Gender:
    Male
    First Name:
    Justin
    Newington, CT
    Vehicle:
    2009 TRD OffRoad DCSB Pyrite Mica
    2012 Conversion

    That's the reason I hear from so many businesses these days on why they screwed something up, or come up short of decent service. It's sickening.
     
  12. Oct 10, 2011 at 11:59 AM
    #12
    11SuperwhiteTRD

    11SuperwhiteTRD [OP] Well-Known Member

    Joined:
    Jul 2, 2011
    Member:
    #59192
    Messages:
    213
    Gender:
    Male
    First Name:
    George
    Beaverton, OR
    Vehicle:
    11 Super White TRD Off Road w JBL
    AFE cai, MBRP cat back, TonnoPro hard folding cover, Weather Tech's
    Well after 7.5 years i am starting to learn that you have to handle every situation differently. For example their used to be a time where everyone got yelled at and fear was instilled not to do what ever it was that got you yelled at again. Now a days so many kids grow up playing video games yelling doesnt do much for them so in order to be effective you have to learn what it takes to get each individual to do what you want or need. And as for OCD and attention to detail i would say thats the same thing and if everyone had it this thread wouldnt exist.
     
To Top