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It's Black Time of the Year Again 2018

Discussion in 'Deals & Coupons' started by KaptainH, Nov 1, 2018.

  1. Dec 3, 2018 at 5:51 PM
    #1421
    tonykarter

    tonykarter Crappie Savant

    Joined:
    Sep 9, 2015
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    276
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    Male
    Snuff Gully Texas
    Vehicle:
    2018 DCSB 4x4 Sport 1993 4Runner SR5 4x4, 411,000 miles
    Pine tree air freshener
    One of my three NOCO orders arrived today. They other two I requested cancellation. Placed all Thanksgiving night. Now, ten days hence, the other two show "processing", which is just another way of saying they are backordered. TEN days processing? It is inexcusable that a company this old with this much annualized sales couldn't be in a stocking position to handle the most important time of the year. Actually, nothing but arrogance on their part. Guess what BITCH? I measure everything by an Amazon Prime 2-day FREE delivery yardstick now. I don't wait for nuthin' over two days. Your lost sales NOCO.
     
    Last edited: Dec 4, 2018
    E-Paz 732NJ likes this.
  2. Dec 3, 2018 at 7:07 PM
    #1422
    ETXTacoma

    ETXTacoma TTC #050 in the 903

    Joined:
    Feb 12, 2016
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    Messages:
    14,974
    Gender:
    Male
    First Name:
    Steven
    Tyler, Texas
    Vehicle:
    2014 DCSB Tacoma TRD OR
    Dynatrac ProRock 60 Rear Axle, General Grabber X3s, Snorkel, Prinsu, Front Bumper, Baja Design Lighting, Blue Ridge Overland Gear, etc, etc.
    My NOCO Case and wall wart arrived today btw.
     
    inesshell likes this.
  3. Dec 3, 2018 at 8:43 PM
    #1423
    inesshell

    inesshell blah blah blah

    Joined:
    Aug 2, 2011
    Member:
    #60986
    Messages:
    6,406
    First Name:
    john
    Vehicle:
    All stock Superwhite 10' AC
    wtf wth are mine lol
     
  4. Dec 3, 2018 at 8:45 PM
    #1424
    inesshell

    inesshell blah blah blah

    Joined:
    Aug 2, 2011
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    Messages:
    6,406
    First Name:
    john
    Vehicle:
    All stock Superwhite 10' AC
    still processing...
     
  5. Dec 4, 2018 at 5:51 AM
    #1425
    E-Paz 732NJ

    E-Paz 732NJ Well-Known Member

    Joined:
    Jan 27, 2018
    Member:
    #242585
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    152
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    First Name:
    Eric
    Central NJ
    Vehicle:
    2015 Tacoma TRD-OR
    My order still says "processing" yet it was delivered to my doorstep yesterday.....

    They're staff must be too backed up/busy to even update their order statuses.
     
  6. Dec 4, 2018 at 9:23 AM
    #1426
    ChaCha

    ChaCha Active Member

    Joined:
    Sep 27, 2013
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    #113394
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    NorCal
    Vehicle:
    13 DCLB
    I received my account and order confirmation emails on 11/23. I had to contact NOCO because a subsequent email stated I left items in my cart. I contacted NOCO, they said everything was good and should receive a shipment notification. That was 11/26. I'm fairly patient, but the lack of communication is annoying. Amazon order has already been delivered.
    Do better NOCO.
     
  7. Dec 4, 2018 at 10:47 AM
    #1427
    necrodiety

    necrodiety Well-Known Member

    Joined:
    Dec 7, 2017
    Member:
    #237877
    Messages:
    564
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    Male
    Orlando
    Vehicle:
    2018 Silver TRD Sport
    OV Tune, Bakflip F1, Redline hood struts, faux pro headlights and tails, Meso: bucket, map and dome lights, fuse cover.
    They've probably never had this many orders come through. Probably only have like one guy in shipping.
     
  8. Dec 4, 2018 at 2:28 PM
    #1428
    Dan8906

    Dan8906 Well-Known Member

    Joined:
    Jul 26, 2016
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    First Name:
    Daniel
    Concord, California
    Vehicle:
    2004 Tacoma ext cab TRD 4x4
    CBI sliders, Icon stage 1, Icon Tubular UCA, All-Pro Expo leafs, All Pro Apex bumper and skids. 275/70R17 BFG AT Ko2
    I got the GB40 on cyber monday on Amazon for $62 and prime shipping
     
  9. Dec 5, 2018 at 3:06 PM
    #1429
    ChaCha

    ChaCha Active Member

    Joined:
    Sep 27, 2013
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    NorCal
    Vehicle:
    13 DCLB
    I reached out to NOCO yesterday and they responded in two separate emails. A few takeaways in case you are still waiting like me.

    Standard response - Due to an unexpected volume of holiday orders, we are experiencing slight delays in shipping and tracking information updates. We are working as quickly as we can to resolve the issue, and are extremely sorry for the inconvenience. If you have not already received your order tracking information, we will send via email as soon as possible. It is currently taking approximately 7-10 business days to process orders, with tracking updates lagging in some cases.

    The Service Rep - However, I just received word yesterday that most Black Friday/Cyber Monday orders have been processed, packaged, and have been shipped or are pending shipping. Our automated system went down and so we are manually sending updates to customers at this point - and that number is in the thousands. So it is likely that you may receive the unit before receiving an email with a shipping notice. We sincerely apologize for this hiccup in the process and appreciate you reaching out to us.
     
  10. Dec 5, 2018 at 4:25 PM
    #1430
    tonykarter

    tonykarter Crappie Savant

    Joined:
    Sep 9, 2015
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    276
    Gender:
    Male
    Snuff Gully Texas
    Vehicle:
    2018 DCSB 4x4 Sport 1993 4Runner SR5 4x4, 411,000 miles
    Pine tree air freshener
    Follow-up to my request to cancel my two orders. Apparently they don't cancel orders, apparently they go find them and ship them right then so you can't cancel the order. Mine arrived a day and a half after I cancelled them. So everyone, cancel your order if you want to get it quick.
     
  11. Dec 5, 2018 at 5:45 PM
    #1431
    kasnerd

    kasnerd garage crawler

    Joined:
    Jan 2, 2014
    Member:
    #119695
    Messages:
    785
    SoCal Yokal
    Vehicle:
    2014 4.0L DCSB 4x4
    mods? shh! they're always watching...
    How about a wtf to FedEx? This is my noco order....grrr.

    [​IMG]
     
  12. Dec 5, 2018 at 6:39 PM
    #1432
    FlipDiver

    FlipDiver Active Member

    Joined:
    Apr 17, 2017
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    San Diego
    Vehicle:
    '17 TRD Pro Cement
    Waiting on that RCI tracking number :playball:
     
    ninernation likes this.
  13. Dec 5, 2018 at 9:26 PM
    #1433
    ChaCha

    ChaCha Active Member

    Joined:
    Sep 27, 2013
    Member:
    #113394
    Messages:
    35
    NorCal
    Vehicle:
    13 DCLB
    NOGO - NOCO
     
  14. Dec 6, 2018 at 1:36 AM
    #1434
    fleckosaurus

    fleckosaurus Certified Toyota Enthusiast

    Joined:
    Jun 10, 2015
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    #157151
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    Brian
    Versailles, KY
    Vehicle:
    '14 DCLB TRD KY
    TRD Stuff, Prinsu Rack, Pelfreybilt Front Bumper, Pelfreybilt IFS Skid, Baja Designs Fogs, Smittybilt 10k winch, Vanover Retrofit Headlights, Bilstein 5100 with 887s, 2.5in Blocks, Cooper ST MAXX
    I never received any shipping notification from NOCO but got a random doorbell ring at 10:30PM one night last week with a box on the front porch.
     
  15. Dec 6, 2018 at 9:35 AM
    #1435
    Beer-toe

    Beer-toe Well-Known Member

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    Robert
    anyone received orders from LSK or Gear tech customs? I know they are probably swamped with orders, im just anxious and excited lol.
     
  16. Dec 6, 2018 at 9:37 AM
    #1436
    evoxtaco

    evoxtaco Well-Known Member

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    Salinas, California
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    2018 Tacoma Off Road
    King Lift, TC Upper Arms, MESO lights, SCS Wheels.
    Anyone know lead times for King coil-overs and shocks? Also anxious and excited.
     
  17. Dec 6, 2018 at 9:37 AM
    #1437
    tacotroy17

    tacotroy17 Well-Known Member

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    Dustin
    SoCal
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    Something to hold you over. 20181201_150834.jpg
     
  18. Dec 6, 2018 at 9:48 AM
    #1438
    Steve565

    Steve565 Well-Known Member

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    Steve
    Boise Idaho
    Vehicle:
    2019 MGM Tacoma off road DCSB
    when did you order yours?
     
  19. Dec 6, 2018 at 9:51 AM
    #1439
    Beer-toe

    Beer-toe Well-Known Member

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    Robert
    booooooooing!
     
  20. Dec 6, 2018 at 10:00 AM
    #1440
    evoxtaco

    evoxtaco Well-Known Member

    Joined:
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    Salinas, California
    Vehicle:
    2018 Tacoma Off Road
    King Lift, TC Upper Arms, MESO lights, SCS Wheels.
    2 weeks ago through an official vendor/shop on here.
     
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