KBVoodoo rack issue

Excellent job?? Compared to who? My rack is less than a month and a half old and rusting in multiple spots. Brutal!

 

Maybe a poll should be started to see how many people that have purchased are having this problem.

 

Just to add some clarity to this post.


https://www.tacomaworld.com/threads/rust-already-on-a-kb-voodoo-box-rack-installed-feb-16th.602042/

 

Previous vendor has quit the match.

 

Not sure if it’s been mentioned in this or other threads but why isn’t it an option to get their product bare so people can choose to go their own route if they want? No horse in this race it just seems like it’d solve a lot of hassle.

 

Most likely because @KB Voodoo is a marketing company and not a fabrication company. They probably buy their product from a company that also powdercoats it. They simply arrange shipping from the manufacturer to your house. That’s why you can’t find an address for KB Voodoo online and why they won’t let you stop by their shop.

This is just a guess on my part. Chad can clear up if anything I said is incorrect.

 

I assumed this long ago.

 

We don't post our address or allow customers to come by the shop for one specific reason: Our shop is in my home.

I pack and ship every single item personally. I design everything. I build my own websites. I do all the accounting. I do everything. We are not a marketing company.

We used to allow customers to come by, but some shady people came by and scared the shit out of my girl, so we don't allow it anymore.

Yes, we do farm out our powdercoating. An automated powder coat line is huge, and costs a cool million dollars (minimum). It's better to let the people who specialize in it do the job, and our vendor does a great job with it.

Read this thread, there are no real issues with this customers coating. He remains happy with his rack. We haven't had any issues with our new powder coat system.

He started this thread because he was pissed that we caught him trying to scam us out of a warranty replacement rack that he never bought in the first place, yet we still gave him a promo code just to be nice.

We don't offer bare products for these reasons:

- Most of our customers don't want to bother coating their own racks.
- We don't have the storage space to segregate between coated and uncoated parts.
- Since we try to keep stock for all items, inventory sometimes sits on the shelf for a few months, and we would rather not have uncoated parts sitting on the shelf rusting.

 

Here's 12 TACO Max racks ready to go out in the morning, all packed today by yours truly.

With the current order backlog I'm working 7 days a week to catch up.

 

I don’t see any fabrication equipment there. Looks like a single car garage to me. So other than drop shipping from the real fabricator, I stand by my statement.

 

Boxed up to hide the rust.

 

Yes, you are correct. We don't have or want any fabrication equipment. We work closely with two laser cutting and forming companies to get all that done.

That doesn't make us a "marketing company". We work hard, and we work all day. Technically I'm working right now when I'm supposed to be watching a movie.

 

Pretty tidy for a fab shop.

 

Not even close.

 

Marketing companies work hard. I wasn’t saying you don’t work hard. I’m saying you out source the actual production of your product. You market and sell the product another company makes. If you do not have fabricating experience then you shouldn’t be fabricating...however you need to hire companies that represent your “brand” well. Because that is the only thing you are making....aka a marketing company.

 

Somebody like TacomaBeast is a marketing company. They don't make or even design anything (maybe a tshirt).

 

I hate to say it but KB is right the difference between a marketing/branding company and someone who outsources fabrication is design. Not a really important distinction however given the general topic of the thread.

 

When your come back is “We’re better than Tacomabeast” .....

 

I didn't say we were better (but we are), I just said we're different.