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Krex Services

Discussion in 'Hawaii' started by adio, Sep 3, 2013.

  1. Sep 3, 2013 at 3:34 PM
    #1
    adio

    adio [OP] Do. Or do not. There is no try. -Master Yoda

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    EWA BEACH, HI
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    2015 INFERNO TRD PRO
    Bought, not built:-P
    Anyone who gets their vehicle service through Servco knows they get this Krex protection service automatically for a limited time. Roadside Assistance, Rental Car Coverage, Road Hazard Tire Protection, and the Limited Lubrication Warranty blah blah blah....

    Found a damn screw lodge into one of my tires. Called Servco to tell them I want to come in so I could get it repaired, but no they said I have to make an appointment to get it repaired. What the f***, and I know Servco is backed up for days when it comes to services. So they expect me to drive around with a damn screw on the tires until the appointment date. Fuckin aye, defeats he whole purpose of offering such services. Only reason why I want Servco to repair it, instead of say Goodyear is that Krex cover the repair of the tire which is good cause there's nothing coming out of my pocket. But damn it..

    Fuckin aye...rant over

    Anyone else use the service before?
     
  2. Sep 3, 2013 at 4:25 PM
    #2
    CBoy808

    CBoy808 Sticker Making Dude

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    Hawaii
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    TBD
    lame. Just go buy a plug kit from walmart and diy. get the T handle version not the screwdriver version. should cost no more than 10.00 for a kit with like 5-6 strips and glue.

    thats prob what they are going to do anyway.
     
  3. Sep 3, 2013 at 4:54 PM
    #3
    luka

    luka Well-Known Member

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    Kailua, HI
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    Prerunner -> 4WD Converted
    Pelfreybilt Bumper & IFS+Mid skid, Warn Zeon 10-S, BAMF Sliders & LCA/Diff Skids, DTRL toggle on/off, FJ OEM Fog/Aux Light switches, 2012 lower center console swap, wired in auto-dimming rear view mirror, Wet-Okole inside, Weathertech Liners & Vent Visors, Rigid Duallys fogs, 35%/5% front/rear tint, Roto-Pax, Bestop SuperTop, OME 90000/886 Front, OME Dakars+AAL/extended 5100 Rears, Extended SS brake lines, TRD TX Pro/Baja Graphite 16" Rims
    tell em to come and tow your truck to the dealership, tell em its unsafe to drive.
     
  4. Sep 3, 2013 at 5:32 PM
    #4
    CBoy808

    CBoy808 Sticker Making Dude

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    haha this is a good one. I wonder if you have to book roadside assistance in advance too :rolleyes: the more i hear about servco the more i'm not looking forward to taking my truck in for any kind of warranty work.
     
  5. Sep 3, 2013 at 5:37 PM
    #5
    luka

    luka Well-Known Member

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    Kailua, HI
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    Pelfreybilt Bumper & IFS+Mid skid, Warn Zeon 10-S, BAMF Sliders & LCA/Diff Skids, DTRL toggle on/off, FJ OEM Fog/Aux Light switches, 2012 lower center console swap, wired in auto-dimming rear view mirror, Wet-Okole inside, Weathertech Liners & Vent Visors, Rigid Duallys fogs, 35%/5% front/rear tint, Roto-Pax, Bestop SuperTop, OME 90000/886 Front, OME Dakars+AAL/extended 5100 Rears, Extended SS brake lines, TRD TX Pro/Baja Graphite 16" Rims
    the KREX package should cover the tow too.
     
  6. Sep 3, 2013 at 6:20 PM
    #6
    kh7nm

    kh7nm Stay Boosted

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    Ewa Beach, Hawaii
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    What have you done to your truck lately
    KREX, had to wait 2 hours for them to send out a tow truck. Do too Servco only hand tight the lug nuts and the rim riding the brake drum down red hill. lol
     
  7. Sep 4, 2013 at 12:02 PM
    #7
    adio

    adio [OP] Do. Or do not. There is no try. -Master Yoda

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    EWA BEACH, HI
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    Bought, not built:-P
    ^^ damn, I would've been piss if that happened to me.

    Servco lady calls me back and tells me nothing's available till next week Friday. Ummm, fu** that I ain't waiting that long. I'll just take it to Goodyear.
     
  8. Sep 4, 2013 at 12:31 PM
    #8
    luka

    luka Well-Known Member

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    Kailua, HI
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    Pelfreybilt Bumper & IFS+Mid skid, Warn Zeon 10-S, BAMF Sliders & LCA/Diff Skids, DTRL toggle on/off, FJ OEM Fog/Aux Light switches, 2012 lower center console swap, wired in auto-dimming rear view mirror, Wet-Okole inside, Weathertech Liners & Vent Visors, Rigid Duallys fogs, 35%/5% front/rear tint, Roto-Pax, Bestop SuperTop, OME 90000/886 Front, OME Dakars+AAL/extended 5100 Rears, Extended SS brake lines, TRD TX Pro/Baja Graphite 16" Rims
    I took my truck in for the 5k mile service, and that was the last time I took it in for 'paid' work.

    Every other time i've gone there, its almost like the service managers are just running around putting out small fires. I had to wait almost 45min just to speak to one for a few minutes and didn't really understand my questions.

    I have a feeling there is just a lot of communication break-downs and just trying to turn jobs.

    I'd reccomend having a secondary car if you have any warranty work done, I got a loner once and it was a POS Suzuki.
     
  9. Dec 11, 2013 at 4:49 AM
    #9
    HiFinest Shiggz

    HiFinest Shiggz Well-Known Member

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    Having my Taco serviced tomorrow for the first time. I was very reluctant to taking it in being that it hit the 6mo mark but im only at 1900 miles. I feel like I could wait till the 1 year mark for them to really do anything. Wish me luck. lol
     
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