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Leaf Spring TSB Mistake

Discussion in '2nd Gen. Tacomas (2005-2015)' started by leveltwo, Mar 23, 2012.

  1. Mar 23, 2012 at 3:51 PM
    #1
    leveltwo

    leveltwo [OP] Well-Known Member

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    Well,

    Went in for the Rear Leaf TSB today, along with my 15K service.

    Got a call back from Toyota saying my truck was done. Went and picked it up, and guess what?

    Along with the 4leaf pack, THEY REPLACED MY TRD SHOCKS WITH NON-TRD SHOCKS!!!!!!!

    After my head was turning red trying to keep my cool, the dealer finally realized they made a mistake and are putting my Bilsteins back in tomorrow. What a f*cking headache!
     
  2. Mar 23, 2012 at 3:58 PM
    #2
    Bobbb

    Bobbb "Rumors of Bob, but never Bob. It is Bob, right?"

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    Wow, that sucks. Gotta watch 'em like a hawk nowadays. Can't trust those bastiches to do anything right anymore. [​IMG]
     
  3. Mar 23, 2012 at 7:14 PM
    #3
    chilidogrc

    chilidogrc Play stupid games, win stupid prizes

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    Did they trim your gas pedal too? Some have complained about the dealer doing it without notifying the customer first.
     
  4. Mar 23, 2012 at 7:32 PM
    #4
    OZ-T

    OZ-T Quite an experience to live in fear , isn't it ?

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    Good God , DO NOT tell me they trimmed a 1/4" off your gas pedal !!
     
  5. Mar 23, 2012 at 7:37 PM
    #5
    chris4x4

    chris4x4 With sufficient thrust, pigs fly just fine. Moderator

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    I'd kill 'em....
     
  6. Mar 23, 2012 at 7:43 PM
    #6
    SMKYTXN

    SMKYTXN If it can't be overdone it's not worth doing Vendor

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    They did the same thing to me. I came in and found the black shocks on my truck. Oh, they also trimmed my weathertechs. The next day they put my old shocks back on and I ordered a new set of weathertechs on their dime.

    The issue is that someone only read the first page of the TSB. The first page has a parts list that includes the black shocks. Further down in the document it instructs the dealer to not touch the shocks.
     
  7. Mar 23, 2012 at 7:51 PM
    #7
    speedydave

    speedydave A-TRAC Equipped

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    My dealer read the first page and ordered all those parts. That's right, I got a brand new full set of what was already on it, complete with installation. BTW, it was my fault too.
     
  8. Mar 23, 2012 at 7:53 PM
    #8
    Captarm

    Captarm Well-Known Member

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    My friend went in to have the frame replaced on an older truck, well everything was ok for a week. Then his break fail and other thing started to fall apart. He also notice his spear tire was missing as well. Went to the dealership they told him all the repairs would cost him and there wasn't a spear tire when it came in. I saw it. It cost him $1500. To get his truck back on the road after the frame fix.
     
  9. Mar 23, 2012 at 7:55 PM
    #9
    OZ-T

    OZ-T Quite an experience to live in fear , isn't it ?

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    wut
     
  10. Mar 23, 2012 at 8:09 PM
    #10
    seric007

    seric007 Well-Known Member

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    direction reading fail :rant:
     
  11. May 4, 2012 at 11:44 AM
    #11
    JUJtacoma2010

    JUJtacoma2010 Well-Known Member

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    Good reminder about the gas pedal. I dont want them to trim anything. I am going in tomorrow and hopefully they dont give me a hard time on the leaf spring tsb.
    I have a double cab with an off road package. should they be replacing the shocks at all? I am not sure what shocks I have. What parts are they supposed to replace?
     
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