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Leveling Lift, Void Warranty?

Discussion in 'Suspension' started by SubFrozen, Sep 27, 2010.

  1. Sep 27, 2010 at 8:42 AM
    #1
    SubFrozen

    SubFrozen [OP] r00t

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    I purchased my 4x4 SR5 Tacoma from a dealership with a 2.75" (I believe) leveling lift on the front. Both of the front axles are going out, and should be covered under the 60,000 mile warranty. Unfortunately, the service technician informed me that because the leveling lift was on there, the warranty would not cover the damages.

    Two things:
    1) Is this correct to your experience with Toyota warranty services?
    2) What are good parts to replace the front axles?
     
  2. Sep 27, 2010 at 9:12 AM
    #2
    SubFrozen

    SubFrozen [OP] r00t

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    Googled the forums, found the Magnusson-Moss act. However, has anyone had to pull this?? What proof do I need from the Dealership, their word "yea.... it's the cause..." or do they step me through it to prove it to me, or, do I take it to another dealership?

    CV Axle Boots are ripped, leaking, and making noise - both sides. They said "Because you have a lift, the suspension is modified, and nothing in the suspension will be covered.". I asked "Can you show that the lift is what caused the issue?" and the answer was repeated, that because I had a lift, it voided all suspension warranty.

    This should be fun.
     
  3. Sep 27, 2010 at 9:23 AM
    #3
    fubar718

    fubar718 Well-Known Member

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    Not to take the dealer side, (since I work for one) If you have a 2.75 lift on the front that will tear those axles in a short time becuase of the angle the axles are sitting. You are basically butting more stress on those axle boots. I doubt they are going to warranty them for you. BUT... it sounds as if you are saying that you actually brought the car from this dealer already with the lift installed? If so I would use that to your advantage... That car should have not left the dealer with that kind of mod. I will use that as a serious argument against them.
     
  4. Sep 27, 2010 at 9:26 AM
    #4
    SubFrozen

    SubFrozen [OP] r00t

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    Yes, I purchased it used from this dealership. It may only be a 1.75" lift - I believe the physical size of the metal lift needs to be about doubled to show the actual life size, correct? If I have a 1" thick lift, it's a 2" leveling lift. Someone correct my lack of knowledge on this one.

    I even asked, since I purchased it from you with the lift on it, should the warranty be voided, and they told me the warranty for the suspension components would be, but not the entire 60kmi warranty itself.
     
  5. Sep 27, 2010 at 9:30 AM
    #5
    Tacomanator

    Tacomanator Boiling denim and bangin whores

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    so they sold you a brand new truck with a voided warrenty?
     
  6. Sep 27, 2010 at 9:34 AM
    #6
    SubFrozen

    SubFrozen [OP] r00t

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    No, I purchased it used off of their lot. I believe it had 25k miles on it. 3000 miles later the engine blew up, they wouldn't do anything, so insurance stepped in and covered it.

    They don't like doing warranty work, apparently.
     
  7. Sep 27, 2010 at 3:54 PM
    #7
    toyo freak

    toyo freak Another Toyota Enthusiast

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    They told me I would be fine if:
    1) lift is less than 4"
    2) No body lift
    You bought it with a lift, they should honor that
     
  8. Sep 27, 2010 at 7:44 PM
    #8
    fubar718

    fubar718 Well-Known Member

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    If you brought the car there with a lift already installed...I WOULD RAISE HELL... call the General manager, sales manager, call Toyota. Dont let them take you for a fool. Beleive me, Ive worked for dealers since I turned 16 in highschool. Spent most of my life as a Honda tech, 10 years ago I became a top Service advisor for a top Honda dealer in Jersey, wining advisor of the year and even getting offered a job at Honda of North America, and spent the past few years as a BMW service advisor. I know dealers in and out. take my word for it go and BITCH BITCH BITCH. Go look on your paper work were they stated that the suspension warranty was voided at the time of sale......chances are you wont find that. :smack:
     
  9. Sep 28, 2010 at 3:19 AM
    #9
    jhodge83

    jhodge83 Any dog under 50# is a cat and cats are useless... Moderator

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    wat?
    they would have also been paying for an engine 3k miles after i bought it ad sitting at 28k miles
     
  10. Sep 28, 2010 at 3:31 AM
    #10
    francis1291

    francis1291 Well-Known Member

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    fubar718.. I installed a 3 inch pro comp lift are you saying that my cv's are going to go out soon? I thought pro comp site said that i will have nothing to worry bout wit a 3" lift
     
  11. Sep 28, 2010 at 7:28 AM
    #11
    fubar718

    fubar718 Well-Known Member

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    I'm pretty sure 3' is the max, I've seen a 3' and a 4' installed on a buddy's car. At four the axles weren't sitting at level angle, turning the steering wheel you could see the bellows on the boot stretching out to the max.
    *this is only my opinion, I may be wrong. But I would consider a front diff drop kit to reduce the angle of the cv boot and axles if you are going that high.
    But like I said this is only my opinion and I could be wrong.
     
  12. Sep 28, 2010 at 9:20 AM
    #12
    fubar718

    fubar718 Well-Known Member

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    I agree with this on 100% unless the engine was flooded or you did something to it....I would have made them pay
     
  13. Sep 28, 2010 at 9:28 AM
    #13
    jhodge83

    jhodge83 Any dog under 50# is a cat and cats are useless... Moderator

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    wat?

    true
     
  14. Sep 28, 2010 at 9:47 AM
    #14
    bjmoose

    bjmoose Bullwinkle J. Moose

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    CV boots will wear out faster as a direct result of lifting the front end, since they run at a more extreme angle than stock.

    That being said - you bought it from them - I'd go back to my original paperwork and find where it ref's the original warranty.

    They're gonna sell the "cool looking" lifted truck off their lot, they need to man up and cover that bad boy.
     
  15. Sep 28, 2010 at 6:14 PM
    #15
    SubFrozen

    SubFrozen [OP] r00t

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    Even if I purchased it off of their lot as used and not as a certified used vehicle (due to the lift, they didn't certify it)?

    Should they have identified the lift and informed me it voided the factory warranty at the time I purchased the used vehicle?
     
  16. Sep 28, 2010 at 6:39 PM
    #16
    WATRD

    WATRD Keyser Soze

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    Check out my site, it's mostly up to date and there's too much to list here.
    What do you mean by "Both of the front axles are going out"?

    Boots are a consumable and lifts DO hasten their demise. Or is it more than that?
     
  17. Sep 28, 2010 at 6:43 PM
    #17
    SubFrozen

    SubFrozen [OP] r00t

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    both axles have damaged boots and are grinding (IE, dirt in the bearings under the boots).
     
  18. Sep 28, 2010 at 6:48 PM
    #18
    WATRD

    WATRD Keyser Soze

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    Check out my site, it's mostly up to date and there's too much to list here.
    I think you have an uphill battle ahead of you. Boots do wear out and additional angle speeds that up.

    Good luck.
     
  19. Sep 28, 2010 at 10:35 PM
    #19
    SubFrozen

    SubFrozen [OP] r00t

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    I can get the parts for <200$/ea and do the work, myself. I'm not too concerned about warranty coverage, so long as I agree that the lift impacted the wear speed.
     
  20. Sep 28, 2010 at 10:59 PM
    #20
    Rich Beauregard

    Rich Beauregard Well-Known Member

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    There are many NEW on Ebay for around $60 per side. That's both sides for around $120 Also most local Auto Zone or Advance Auto type places will be close to this price if you return your old ones to them.

    [​IMG]
     
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