Long Travel BS Thread

Wait, they answer their phone?

 

I am just on a wimpy azz 2" kit so the tires still tuck in the fenders under full stuff.

 

Ha! They never answered until 10am pst. No matter what department I chose, same guy everytime...

 

Seeing that makes me want to stay with my factory bedsides...

 

Lucky. I dicked up ordering my fenders and bedsides. Didn’t realize their +6 bedsides were long bed only, my fault. But I called like 5x today and emailed to cancel my order. Zero response.

 

Try IG - McNeil and Fiberwerx are cousins - most of their company is in MX

 

No dont let that deter you. I could make it work and so could you. The bedsides are actually pretty baller even only being 2 inches.

 

Trust me you have plenty of time before they even think about making them!

 

I ordered mine from a local shop that races a TT here out of South Texas and they had them to me in 2 weeks... They were busted up but they got them super quick but still tempted to run ADV rears...

 

@EatSleepTacos warned me. I didn’t listen. If I don’t hear something by Wednesday I’m doing a chargeback. I’ll be that guy.

 

I was that guy too. Funny enough, they reached out to me shortly after to be like “wHy dId YoU dO a ChArGeBaCk?!”

 

I took a chance and had some triples built on a private order through a third party and his buddy who works at King. Paypal to him went through middle Feb, and even that build/delivery took 6 months straight from him at Kings shipping dept. Custom bypass layouts take quite awhile compared to OEM or a spec LT CO from what I've found out.
Hope it's not too much longer.

 

I originally wasn’t going to share my experience anywhere but my build thread because I didn’t want to put them on blast since it worked out in my favor, but may as well share. Expand the quotes below for the story with McNeill

 

How many chances did you give them? Pretty frustrating when a business won’t answer their damn phone.

 

I emailed asking what their cancellation policy was, they replied, I agreed, he said he would cancel.

I followed up a week later since no action was taken, no reply. A week after that I filed a dispute with Amex. I really didn’t want to dispute but they left me no choice.

 

What front kit are you running?

 

Well, I’ll learn from your experience. I can’t even get a response. So I’ll give them until Wednesday.

 

I have heard this from a few people I was lucky enough to live close to a shop that deals with them from time to time... I always wonder what would have happened if I dealt with them directly. I know of another shop that deals with them a lot but never have I heard of problems but for us common folk it's another story...….

 

TC 2" kit

 

I originally had Mcneils and there customer service was really lacking. now with adv, every time i've called i always get right thru to someone and get real answers from them it seems.