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McDonalds, WTF. What happened to Customer Service?

Discussion in 'Off-Topic Discussion' started by luk8272, May 4, 2009.

  1. May 4, 2009 at 7:52 AM
    #1
    luk8272

    luk8272 [OP] Poodoo

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    Ordered some drinks a few months ago, recieved them about 3/4 full. Asked for the lady to fill them up please. She then says you can park and come inside and fill them yourself. I almost threw them at her but It was far my mom and dad. Swallowed my pride and went home.

    Yesterday I ordered a Grilled chicken sandwhich for my dad with no pickles. I get home and decide to check it, I live about 2 minutes away. Guess what no chicken!! WTF. I went back and told the lady what I ordered and handed her the sandwhich. Without looking she says it doesn't come with pickles. I then reply look at my sandwhich. She exclaims theres no MEAT. To which I say Weird huh. It has a sticker on it that says double checked for accuracy.

    For the first incidence I contacted corporate and let them deal with it. You have to give your name when you contact them along with your number. I have recieved 2 calls from them since then, they want me to report to them every now and again about customer service. I brought up a price for my work. We'll see what happens.

    Rant off.
     
  2. May 4, 2009 at 7:57 AM
    #2
    SocalMan22

    SocalMan22 Founder Socaltacomas.com

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    Lol thats some funny stuff not putting the main part in the sandwhich, i just noticed it yesterday like someone took a couple of drinks out of mine.
     
  3. May 4, 2009 at 8:04 AM
    #3
    mjp2

    mjp2 Living vicariously though myself Moderator

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  4. May 4, 2009 at 8:05 AM
    #4
    neslerrah

    neslerrah Taco lovin'

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    I know how you feel. When traveling from Tucson to Flagstaff, I stop outside of PHX to grab a bite to eat at a McDonald's. Once, I placed my meal combo, I get to the cash register and tell the dude he did not ask me what I want to drink, so I told him I want a Sprite. The guy flips out and says "I already got your Coca Cola!"
    Again, at the same McDonald's, I ordered two apple pies that I never got. I walk in the store and tell them I did not get my apple pies. He then turns and looks around for them and says "I'm sorry we are all out." I then ask for a refund, the guy says he cannot do that. He assumes I was trying to get 2 more apple pies. After arguing with him for a minute or two, the manager comes out and talks to me. The manager just gives me $5.00 gift certificate.
    After these two incidents, I decided not to go back there.
     
  5. May 4, 2009 at 8:05 AM
    #5
    lsocoee

    lsocoee My hair is all natural Moderator

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    My nephew (3 years old) requested a cheeseburger with no meat.
     
  6. May 4, 2009 at 8:05 AM
    #6
    KMN-BLU

    KMN-BLU less work/more play

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    I always try to go inside anyway if I can. Its just difficult to get good competent help these days. I have ran into this kind of behavior more and more lately. People just dont seem to give a shit anymore. At least if I am inside and they F up I am right their to orchestrate an embarrassing moment for all. Customer service is a thing of the past I think.
     
  7. May 4, 2009 at 8:07 AM
    #7
    Stillfly199

    Stillfly199 ( . )( . )

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    I dont see how the hell you forget the main part of the sandwhich. I stopped going to them because you alwas hear bad crap.
     
  8. May 4, 2009 at 8:10 AM
    #8
    SilverSeven

    SilverSeven Rock Solid Toy

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    after "Supersize me" I have not returned to mc-fatass

    actually thats not true, but that shit IS gross.. I would try to avoid it if at all possible.
     
  9. May 4, 2009 at 8:13 AM
    #9
    humanoid

    humanoid bite me

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    They always fuck you at the drive through. I've had the same thing happen to me about not having meat in the sandwich... fuckers.
     
  10. May 4, 2009 at 8:15 AM
    #10
    Sniper

    Sniper Well-Known Member

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    I have had multiple incidents with McDonalds up here in lugoff. One of them is when i Tell the person i want a LARGE meal and i pull past the window and check and they give me a small then i have to go back in and wait -_- wtf! listen for godsakes! 2nd, Then theres this one person that does not know how to make icecream! My Mom mostly gets an icecream there all the time, and sometimes theres this one person that never makes it right, one day she gets this bigass cone, next she gets a baby size cone. wtf is up with that! lol Its a New Experance at McDonalds everday for some people lol
     
  11. May 4, 2009 at 8:40 AM
    #11
    SilverSeven

    SilverSeven Rock Solid Toy

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  12. May 4, 2009 at 8:55 AM
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    neontrail

    neontrail ✈ ✈ ✈ ✈ ✈ ✈ ✈

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    They ALL fucking suck!!!!
    The amount of ICE put into the cups when we order drinks should be a crime! I'd like some coke with my ice please!

    I went to Wendys a few days ago, paid at the 1st window, went to the 2nd window to get my food where it was pretty much thrown at me..Coke dripping down the sides of ALL 3 cups, which I kindly asked them to wipe off. I grab a french fry to eat, and IT stone cold...Now im pissed.

    I asked to speak to the manager, she comes to the window with a fucking attitude already... Im hold the FF's in my hand reaching out my Truck.. Asking her to "try these french fries" she says "NO" I say.."This is bull shit, I want you to EAT what you're trying to serve your customers" I threw 3 BIGGIE orders of fries at her, (they went EVERYWHERE) told her that I will never be back..and drove off. LOL




    rant off
     
  13. May 4, 2009 at 10:53 AM
    #13
    Evil Monkey

    Evil Monkey There's an evil monkey in my truck

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    That movie was bogus. It's more a testament to over-eating than anything wrong with McDonalds.
    http://skeptoid.com/episodes/4088
     
  14. May 4, 2009 at 11:06 AM
    #14
    SilverSeven

    SilverSeven Rock Solid Toy

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    he didnt over eat... he ate mcdonalds breakfast, lunch, and dinner for like 3 months straight and was going to die
     
  15. May 4, 2009 at 11:14 AM
    #15
    petersharp

    petersharp Well-Known Member

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    I'm sure that she doesn't HAVE to try the fries, after all you had been holding them so could have done something to them. As for throwing the fries at her, what did that achieve, other than a momentary sense of satisfaction? Presumably you have been banned from this restaurant now? And you didn't get a refund/replacement? Really, that's not a good thing to do.
     
  16. May 4, 2009 at 11:17 AM
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    Evil Monkey

    Evil Monkey There's an evil monkey in my truck

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    He definitely over-ate. He always ordered the highest calorie items, he always supersized, and he never drank low-calorie items (diet sodas or water). He packed in over 5000 caleries per day for 30 days with no exercise. It doesn't matter what you eat, if you pack in that much food, you're going to gain weight. If you ate their highest calorie food item, Double-Quarter Pounder with Cheese, three times per day, that's only 2200 calories. Also, none of the data or doctor's reports were scrutinized. We're just taking his word for it. As for his liver problems, it's possible it was either pre-existing or that it was because he went from a primarily vegitarian diet to a full on gut-busting McDonalds diet. It put his liver into shock.
     
  17. May 4, 2009 at 11:17 AM
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    pittim

    pittim mittip

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    fast food isn't supposed to be healthy. you're not supposed to eat it often.


    it's his damn fault that he almost died.
     
  18. May 4, 2009 at 11:20 AM
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    SilverSeven

    SilverSeven Rock Solid Toy

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    ..whatever... justify it however you want... I aint mad atchya, double cheesburgers are da bomb, I love when you get one and its drenched in grease... and dont forget how GREAT you feel after you eat some fast food... its amazing
     
  19. May 4, 2009 at 11:26 AM
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    Evil Monkey

    Evil Monkey There's an evil monkey in my truck

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    I'm not justifying anything. That's how he ate. It's the equivalent of 38 hamburgers a day.
     
  20. May 4, 2009 at 11:28 AM
    #20
    luk8272

    luk8272 [OP] Poodoo

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    I do enjoy eating fast food every now and again, but not often. I'm starting to watch out for myself early.
     
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