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Mobtownoffroad customer service

Discussion in 'Mobtown Offroad' started by toyoblueboys, Apr 6, 2021.

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  1. Apr 6, 2021 at 4:51 PM
    #1
    toyoblueboys

    #1
    toyoblueboys [OP] Well-Known Member

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    Anyone know of a good contact to get a hold of Mobtown. I ordered a fuel tank skid back in September which is about 26 weeks ago. Multiple times I've posted my concerns on other threads however this is a first time I've created my own to address my concerns. But for now all I'm looking to find out is a way to get a hold of them.

    Thanks.
     
    toyoblueboys, Apr 6, 2021
    #1
    orezona and HighSpeedDirt like this.
  2. Apr 6, 2021 at 4:58 PM
    #2
    Jim=2015 TRD PRO

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    Jim=2015 TRD PRO Well-Known Member

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    Jim=2015 TRD PRO, Apr 6, 2021
    #2
    toyoblueboys[OP] likes this.
  3. Apr 6, 2021 at 5:17 PM
    #3
    gotoman1969

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    gotoman1969 Well-Known Member

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    If you paid with a credit card. Contest the charge and take your business elsewhere.
     
    gotoman1969, Apr 6, 2021
    #3
    orezona, t.hornstra, whatstcp and 3 others like this.
  4. Apr 6, 2021 at 5:57 PM
    #4
    Wattapunk

    #4
    Wattapunk Stay lifted my friends !

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    Wattapunk, Apr 6, 2021
    #4
    lynyrd3 and toyoblueboys[OP] like this.
  5. Apr 6, 2021 at 6:05 PM
    #5
    toyoblueboys

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    toyoblueboys [OP] Well-Known Member

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    Thank you ill try.
     
    toyoblueboys, Apr 6, 2021
    #5
    Wyckedan likes this.
  6. Apr 6, 2021 at 6:14 PM
    #6
    toyoblueboys

    #6
    toyoblueboys [OP] Well-Known Member

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    I have called durring the week emailed them on their business email. It was hit and miss in December and January. Then their post came out about their new inventory and purchase policies and I haven't received any words back. I figured I'd try this way before canceling/contesting as I did use a credit card and I'd prefer to get their product.
     
    toyoblueboys, Apr 6, 2021
    #6
  7. Apr 6, 2021 at 6:18 PM
    #7
    Daria

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    Daria Can I pet your dog? Moderator

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    I moved it to their sub forum.
     
    Daria, Apr 6, 2021
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    lynyrd3, xxTacocaTxx and toyoblueboys[OP] like this.
  8. Apr 6, 2021 at 6:23 PM
    #8
    Mobtown Offroad

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    Mobtown Offroad Boss

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    Was it steel or aluminum? If aluminum, it’ll ship this week. Steel, early next week. I cut all the aluminum fuel skids we have to fulfill today and will form them on the brake in the morning. Get them through weld and out the door Thursday. Steel should be done and shipped by Wednesday of next week.
     
    Mobtown Offroad, Apr 6, 2021
    #8
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  9. Apr 6, 2021 at 8:08 PM
    #9
    toyoblueboys

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    toyoblueboys [OP] Well-Known Member

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    It was a Steel skid
     
    toyoblueboys, Apr 6, 2021
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  10. Apr 6, 2021 at 8:55 PM
    #10
    toyoblueboys

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    toyoblueboys [OP] Well-Known Member

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    I'm not entirely sure where the location of that thread is.
     
    toyoblueboys, Apr 6, 2021
    #10
  11. Apr 7, 2021 at 6:12 AM
    #11
    Mobtown Offroad

    #11
    Mobtown Offroad Boss

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    Just finished aluminum and will get them out.

    193313CB-AC08-4888-B847-44198008674C.jpg
     
    Mobtown Offroad, Apr 7, 2021
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  12. Apr 7, 2021 at 7:38 AM
    #12
    toyoblueboys

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    toyoblueboys [OP] Well-Known Member

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    To me, this speaks volumes so thank you very much for your update.
     
    toyoblueboys, Apr 7, 2021
    #12
    verynearlypure and socalexpeditions like this.
  13. Apr 7, 2021 at 8:17 AM
    #13
    Mobtown Offroad

    #13
    Mobtown Offroad Boss

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    You’re welcome. Missing your emails aren’t intentional. It’s only two of us, I am fabricating all day as well and without the amount of daily emails stuff gets buried quickly.
     
    Mobtown Offroad, Apr 7, 2021
    #13
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  14. Apr 20, 2021 at 12:44 AM
    #14
    Kahpo

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    Kahpo Well-Known Member

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    Mobtown Offroad, LLC receipt [#1458-8822] ordered 11/22. Have not heard a word from them other than the receipt I got on the day I paid. Fuel tank skid.

    Got a tracking Number today 4/26/2021, thank you
     
    Last edited: Apr 26, 2021
    Kahpo, Apr 20, 2021
    #14
  15. Apr 20, 2021 at 5:12 AM
    #15
    gotoman1969

    #15
    gotoman1969 Well-Known Member

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    Looks like they need to hire some people.
     
    gotoman1969, Apr 20, 2021
    #15
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  16. Apr 20, 2021 at 10:56 PM
    #16
    Dr3wcifer

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    Dr3wcifer Well-Known Member

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    Just a headsup, I'm also waiting on a lowpro front bumper and my order went in a couple weeks before yours. I heard back via email on 4/6/21 that they were welding some up that week, and they expected them to be shipped last week. However, no update to my order and no shipping info received, so... yeah.
     
    Dr3wcifer, Apr 20, 2021
    #16
  17. Apr 21, 2021 at 5:15 AM
    #17
    7D2Nova

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    7D2Nova Active Member

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    Did you ship out all the aluminum fuel tank skids? I never received a shipping notification or confirmation. I sent an email a couple days ago about a status update but haven’t heard back yet. I’m sure you’re busy, but I saw this post about the skids shipping and thought I’d ask you on here too since I haven’t received anything yet.
     
    7D2Nova, Apr 21, 2021
    #17
  18. Apr 21, 2021 at 10:04 AM
    #18
    HighSpeedDirt

    #18
    HighSpeedDirt Well-Known Member

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    Performance: Eibach Front Springs Dobinson's Rear Leafs Timbren Rear Bump Stops TRD Air Filter Exterior: ARE CX HD Cap w factory rack/rails Yakima HD Skyrise 3-person RTT AVS Low Profile Front Deflector+In Channel Window Visors Warfab General Sherman Hitch Skid w Recovery Point Ceramic Pro Coating Clear Shield PPF for Front End, Partial Hood, Front Roof, Mirror Backs, Door Cups, A+B+C-Pillars, Rear-Upper Tailgate Interior: DDI Front+Rear Multi Mount Panels on Passenger Seat DDI Billet Quick Release Fire Extinguisher Mount Hondo Garage Phone Mount+Cable Runner Blue Ridge Overland Visor Storage Panel Bed: Rago Fab Bed Rail Accessory Mounts for... Rotopax (4 gallon water+4 gallon gas), 5lb Propane Tank Rago Fab Bed Rail Max Trax Mounts w (4) MTs Hi Lift Bed Rail Mounts w HL 48" Jack Quick Fist Mounts for... Axe, Shovel, Flashlights, Bear Spray, Propane Tank Upper Cargo Net OEM Accessories Installed: Low Profile Side Steps Door Sill Guards Door Edge Guards Mud Guards Bed Extender Bed Mat Bed Lights Bed Step Cab-side Bed Rail Front Bed Lower Tie Downs Electronic Tailgate Lock VIP Alarm with Glass Break Sensor Rear Seat Tablet Holder
    Hi Joe. Was waiting on some sliders. You emailed me back 3/23 and said they were going to powder coat the end of that week. Any idea when that'll be ready?

    (eagerly awaiting more protection so I can hit more trails)
     
    HighSpeedDirt, Apr 21, 2021
    #18
  19. Apr 22, 2021 at 11:50 AM
    #19
    Mobtown Offroad

    #19
    Mobtown Offroad Boss

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    Your bumper was being built in our batch of three. We finished one yesterday, and have two more to do which is early next week.
     
    Mobtown Offroad, Apr 22, 2021
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    xxTacocaTxx and Glaese[QUOTED] like this.
  20. Apr 22, 2021 at 11:50 AM
    #20
    Mobtown Offroad

    #20
    Mobtown Offroad Boss

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    Seems like a simple solution but it is not. We’ve been trying for over a year.
     
    Mobtown Offroad, Apr 22, 2021
    #20
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