My latest accident - computer controls and all a little... bit too much

Paintless dent repair.

 

Technically speaking, I believe it may be possible that this computer damage occurred after the accident but due to the damaged parts. Maybe it's fuses that went out... They are going down the diagnostic process chain, first things first, replace the sensors and components, then calibrate and see what else does not work. To me it seemed strange too why they estimator was of the opinion that other computer issues are not part of the claim - covered by the insurance. And that was his point he wanted to make to me, that I could end up paying for anything beyond what was damaged. And my point was, it worked before the accident, and now it does not. The insurance has already told me in writing that they will listen to the body shop's recommendations. And yet, the body shop is arguing with me over a potential problem that nobody knows about better than they. I am not an expert, they are. It is alarming to me that the guy would try to set himself, the shop, and me up already before anything that certain things may not be covered. And that just worries and bugs the hell out of me. These computers could potentially total a modern car if not repairable. Anyway. Thanks

 

Again, a general statement, not directed at you. "It wasn't like that before the accident" is not something that's really ever taken into account unless it's clear that the vehicle could not have been driven with said problem occurring.

The actions you are describing regarding the shop's steps so far sound good to me. Pre-repair scan, then replace obviously damaged items, calibrate, and see what happens. The scan tools and such don't leave much room for error/interpretation. If there are issues beyond obviously damaged items, they will know what those issues are and they can and should be able to tell you, the insurance company, etc. what those issues are.

 

Dang man, as a fellow Utahn and someone who just went through this with my motorcycle (some jackass knocked it over at work and didnt leave a note); I feel your pain.

We found said jackass on company cameras and police tracked them down. Turns out they had insurance (I thought for sure that was the reason he ran...). I filed with their insurance and spent Nov - til last week fighting with them. I almost filed a claim with my insurance, which would have meant $500 dedectible, but getting it back later.

I think in your case, it's worth filing with your own insurance and paying the deductible in the hopes of getting it back later. Also, an independent shop will likely do you better as a previous comment has made. Now that I have all my free oil changes done from Young Toyota up here in Logan, they're never going to see my truck again (except for maybe like a TSB recall or something comes up).

I got my bike back and I'm just waiting for riding season to ride it. All the time fighting with insurance and doing the due diligence with the shop was worth it in the end. Keep up the good fight!

 

Let me give you a dose of reality.
Toyota does not care if you bought 17 trucks in the past nine months.
The dealer does not care.
The insurance does not care.
Nobody cares about your problems, including most of the people reading this.
Your use of sarcasm in your OP suggests that you know more than anyone else or think you do.
Not on a Friday man. Good luck.

 

Thanks for your comment and support / understanding. It means a lot. Glad you got your bike back. Heck, you know, I thought fighting with the insurance company is the worst thing. Now I have to fight with the morons at Karl Malone Toyota. I really don't get it what their issue is? I will see the manager on Monday and let's see what the attitude there is. You maybe right... maybe I should just file with my insurance... I will wait till monday... the problem is really the freaking Dealership Karl Malone, not even the insurance company - if you can believe that. So weird.

best wishes
Thomas

 

Thanks, but... did you really have to reply? You said "nobody cares". Exactly. But, best wishes. and Thanks!

 

Nope, the dent is really a bit bigger too big too much on the edge / corner. it can't be 'dent-less' repaired. It will require hammer, mending, etc... mud and sanding and paint etc...

 

Paintless Dent Repair - it's the way to go!

 

The insurance company is being your friend right now because they haven't seen the ECU/electronics bill of $8k+ (or however expensive they are...). It sounds like they know they are getting the good end of the deal right now.

In my experience, I know more about my truck than the local dealership (thanks to these forums! lol). When I picked it up after I bought it the salesman went to walk me through the features and I literally just told him stop, I know more than you (queue Ron Swanson meme) lol. I wouldn't trust them with actual repairs that aren't TSB's. I know Karl Malone is the big cheese down in SLC valley, they work on and sell every car imaginable. I wouldn't think they have intricate knowledge of every vehicle and would like you to be in-n-out as quickly and quietly as possible.

Even if you have to eat that deductible, your insurance will now fight for you (themselves, but you get to reap the benefits in this case). The $500 deductible (or whatever yours may be, this was just mine) is worth the $8k (again, however much the electronics actually end up being). They will likely urge you to go to one of their preferred shops, which will at least not be Karl Malone.

Keep me posted brother!

 

Yes, correct. I didn't suggest PDR for that damage. I was replying to someone else's statement that "most of the time they will PDR it..." PDR is rarely a part of collision repair. Not never, but rarely.

 

OP why are you flaming the dealership when they haven’t actually done anything to you yet? The worst you can say is that they said they don’t think the insurance company will pay for some of the repairs, yet you have no evidence currently that they are taking any action leading to denial of any repairs by the insurance company. Yet: “BACKSTAB”.

 

Get your own insurance company involved. Stop dealing with the at-fault company.

 

FWIW, my understanding is that if you file with your own insurance company and your insurance company is able to collect from the at fault insurance company your rates will not increase.

 

Guess I used the wrong term.
They’ll smash it back like it’s supposed to be or replace the bedside

either way they aren’t replacing the entire bed.

 

Yup. You have your insurance company deal with theirs. There’s no reason to deal with the at fault company yourself

 

Your blood pressure must be HORRIBLE…….take a breath man, chill a bit.

 

Go with your insurance and have them get their $$$ back from the other guys insurance. After my accident the other party’s insurance sent me a check over $1600. Frame bent. It was a total… my insurance paid $42K and got me the deductible back also.

 

Something is afoot. I can tell. The body shop just cares about getting paid and somehow they know more than I do, or they are working for the insurance company pretending otherwise... They lying for sure. We will know more on Monday because I sent a nasty email with ultimatums. I have a $1000 deductible, but I don't care because we are going to get that back anyway. Anyone with a diagnostic computer can easily find out and confirm that the computer problems were not a pre-condition.

 

I’m sorry for your pain but what did you expect from a body shop owned by the greatest flopper in NBA history? JK…

I’d look up his corporate address and write to them - after you’ve sent the letter to his
Corporate office, wait for a favorable reply first and then if necessary, post a well written and very factual complaint to the BBB website (keep emotions out of it though). I know BBB doesn’t carry much weight legally speaking, but
The public outing does get results from some companies.

Letting your insurance cover it is the best option too.