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New computer no sound

Discussion in 'Technology' started by DCW, Dec 30, 2011.

  1. Dec 30, 2011 at 9:36 AM
    #1
    DCW

    DCW [OP] Well-Known Member

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    I got a new Hp for X-mass hooked up boston speakers and no sound what did I do wrong?
     
  2. Dec 30, 2011 at 9:38 AM
    #2
    acdronin

    acdronin Well-Known Member

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    Speakers self-powered?, Plugged in? Go into Control Panel, click on sounds, click on volume or mixer, raise volume levels?
     
  3. Dec 30, 2011 at 9:40 AM
    #3
    DCW

    DCW [OP] Well-Known Member

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    I checked that but no luck I am not that computer savy. what else can I try
     
  4. Dec 30, 2011 at 9:41 AM
    #4
    DCW

    DCW [OP] Well-Known Member

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    Paper work said to hook to the green output on the back.
     
  5. Dec 30, 2011 at 9:44 AM
    #5
    BMOC

    BMOC Well-Known Member

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    plugged into the correct ports? my speakers only work with corresponding audio ports.
     
  6. Dec 30, 2011 at 9:45 AM
    #6
    jgwheeler17

    jgwheeler17 I'm a zit. Get it?

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    tint, dents, scratches, two blown speakers and trying to pay her off...
    sometimes my computer will act funny about when it wants to put out sound. check your "sounds" application and if that doesn't work, turn on itunes and play a song or something, and take a pair of headphones and push them in the headphone jack and pull them in and out a couple times. . . dumb sounding fix i know, but it works on my dell sometimes.
     
  7. Dec 30, 2011 at 9:46 AM
    #7
    DCW

    DCW [OP] Well-Known Member

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    Speakers are self powered I plugged them in I checked the volume snd levels and nothing
     
  8. Dec 30, 2011 at 9:52 AM
    #8
    acdronin

    acdronin Well-Known Member

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    Try playing a sound file and check with headphones, if you get sound then it's not the PC, are the speakers turned up? If you have different color jacks coming from the speakers, try switching them around.
     
  9. Dec 30, 2011 at 9:53 AM
    #9
    Delandgixxer750

    Delandgixxer750 Well-Known Member

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    Are the USB speaker?? any if so did windows install driver if not do you have the driver.
    Also go to your control panel, hardware & sound, manage audio devices and see if the speakers are in there if not you need to install them windows should but may not have a driver for them, if windows has no driver & you have no driver go to www.windrivers.com
    If you are in audio devices make sure they are set to default device if not click on the speakers and set has default, give it a try let me know

    Delandgixxer750
     
  10. Dec 30, 2011 at 9:53 AM
    #10
    DCW

    DCW [OP] Well-Known Member

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    Not even getting anything from a cd?
     
  11. Dec 30, 2011 at 9:56 AM
    #11
    dexterdog

    dexterdog My pee parts itch

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    audio driver installed? Does audio work without the speakers?
     
  12. Dec 30, 2011 at 9:57 AM
    #12
    Delandgixxer750

    Delandgixxer750 Well-Known Member

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    Is this a laptop or a desktop check your device manage and see if you have any conflicts
     
  13. Dec 30, 2011 at 9:59 AM
    #13
    DCW

    DCW [OP] Well-Known Member

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    desk top Hp Pavilion with beats audio if that helps?
     
  14. Dec 30, 2011 at 10:03 AM
    #14
    DCW

    DCW [OP] Well-Known Member

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    No audio without or with the speakers
     
  15. Dec 30, 2011 at 10:07 AM
    #15
    acdronin

    acdronin Well-Known Member

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    Look up HP support, type in No Sound into search, it sound like a configuration issue
     
  16. Dec 30, 2011 at 10:12 AM
    #16
    acdronin

    acdronin Well-Known Member

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    Didn't think of that, sound card driver, i'd look in Hardware in the control panel and see if the computer sees it, if not i would download the card driver from that card's manufacturer.
     
  17. Dec 30, 2011 at 10:21 AM
    #17
    jflan

    jflan Well-Known Member

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    OK, forget the external speakers for now.
    Get the onboard Beats Audio system working first.

    Either something is turned off or muted in your controls or the driver is properly installed.
    My sister has one of these HP's with Beats Audio and it fired right up.
    I can't remember whether or not there was a setup necessary for Beats Audio.
    Go to Control Panel > Device Manager and see what's up.

    BTW, best onboard laptop sound (w/o earphones) that I ever heard.
     
  18. Dec 30, 2011 at 10:24 AM
    #18
    jflan

    jflan Well-Known Member

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    No, I would go to HP's download site for the driver.
    Beware of third party driver download sites.

    Sometimes you have to go to the card mfr's site but the driver might not have been tested in the platform (your computer make/model).

    Check all your audio controls first, before monkeying with the driver.
    Could be something simple.
     
  19. Dec 30, 2011 at 10:26 AM
    #19
    acdronin

    acdronin Well-Known Member

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    He will have to pull off the sides of the PC to find out what kind of card he has if the computer doesn't see it.
     
  20. Dec 30, 2011 at 10:34 AM
    #20
    jflan

    jflan Well-Known Member

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    Not always.
    Sometimes you can run a system inventory utility like Everest Free Edition.
    I thought this was a lappy ?
     
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