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Official November WeatherTech Group Buy

Discussion in 'Group Buys' started by tarheelfan_08, Oct 31, 2010.

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  1. Jan 12, 2011 at 8:23 PM
    #441
    w0nger

    w0nger Member

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    still waiting on mine to, if i don't get a response by friday, i will be calling VISA to get everything back.
     
  2. Jan 13, 2011 at 6:29 PM
    #442
    tony92629

    tony92629 Well-Known Member

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    Dana Point
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    2010 White Tacoma Prerunner
    5100's all the way around. Front set at .85. Camburg Spindles. Camburg Uniball 1.25 UCA's. Total Chaos LCA skid plates. Custom Deaver 10 pack rear leaf spring. BFG AT KO's 285/70/17, Weathertech floor liners, Wet Okoles. Midland CB/PA, Firestick.
    Received my rear floor liners yesterday! Now she is all protected. Took a while, but well worth the wait...IMO.
     
  3. Jan 14, 2011 at 6:57 PM
    #443
    ZanexGt

    ZanexGt Well-Known Member

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    Fairfax, VA
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    I wanted to add my $.02 since I have been reading this thread regularly.

    I was also double charged for shipping and asked Kelly for a refund on 12/17/10. I got no response and have emailed her again tonight to resolve. If I do not hear something soon, I will contact my credit card company and the BBB.

    I am disappointed in their customer service!
     
  4. Jan 14, 2011 at 9:03 PM
    #444
    myricerocket

    myricerocket Member

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    Few
    I was also charged twice for shipping. I called customer service on 12/16/2010 to get my refund. They said that it would be credited back to my credit card. Guess what, I just got my statement (1/12/2011) and there was no credit. WTF!!!! I know it is only $18, but it is my $18!!!I sent them an e-mail on their website. I hope I hear back from them!
     
  5. Jan 17, 2011 at 4:50 PM
    #445
    ouyin2000

    ouyin2000 Well-Known Member

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    Ryan
    Arlington, Virginia
    Vehicle:
    '11 DCSB TRD Sport
    Leer 100XL Canopy, OEM Side steps, TRD Oil Cap, TRD License Plate Cover, WeatherTech Digital Fit Liners, Elite O/R Hitch Shackle, Katzkin Leather Interior, LED Interior Lighting, Foglight Anytime mod, Illuminated 4x4 switch, Grom Audio Aux adapter, Redline Goods leather shift boot console cover and door handle pulls, Sockmonkey bedside decals, Dynolock electric tailgate lock
    Ok. So I got my order, finally!

    And it's the correct colour with both front and rear.

    I placed the order on 24 November. Shipped on the 26, and arrived in my post office on 15 January. That's some serious shipping schedule!
     
  6. Jan 21, 2011 at 11:21 AM
    #446
    Titan

    Titan Well-Known Member

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    Joel
    Sheboygan, WI
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    07 TRD Sport DC-LB
    OME Lift Kit
    I'm still waiting on a partial refund from being overcharged, contacted them twice and it hasn't happened yet
     
  7. Jan 31, 2011 at 1:03 PM
    #447
    Titan

    Titan Well-Known Member

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    Joel
    Sheboygan, WI
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    07 TRD Sport DC-LB
    OME Lift Kit
    Contacted them 3 times now and waited a week for my refund after each phonecall, recieved nothing

    I filed a complaint with the BBB today, we'll see if they respond to that
     
  8. Jan 31, 2011 at 1:10 PM
    #448
    tarheelfan_08

    tarheelfan_08 [OP] Carolina Alliance

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    North Carolina
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    2010 White 4x4 Double Cab Tacoma Short Bed
    Chrome Grill, Chrome accessories(door handles and mirror covers), LEER Super White Cover, Mirrors with Turn Signals, Window Vent Visors, Step Rails, WeatherTech Digital Floor Mats, Mini Maglight Holder, Chrome Bull Bar
    Dang I wonder what is going on? This is the first time I have ever heard of them being bad!
     
  9. Jan 31, 2011 at 1:21 PM
    #449
    Titan

    Titan Well-Known Member

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    Joel
    Sheboygan, WI
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    07 TRD Sport DC-LB
    OME Lift Kit
    looks like they have had some issues recently, BBB dropped thier rating to a "B"

    Love the product, hate thier office for losing track of things
     
  10. Feb 2, 2011 at 8:58 PM
    #450
    TRDSport10

    TRDSport10 Well-Known Member

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    Rhode Island & Virginia
    Vehicle:
    '10 AC TRD Sport 4x4 - Silver
    TRD Exhaust, Tube Steps, Towing Hitch, Paint Protection Film, Bed Mat, Wheel Locks, Spare Tire Lock, First Aid Kit, Ashtray Cup, TRD Air Filter, TRD Oil Cap, TRD Radiator Cap, FJ TRD Hub Caps, FJ TRD Shift Knob, BackFlip F1, TSB Rear Springs, Coupe TRD Battery Hold Down Bar, KatzKin Leather Seats with W.E.T. Seat Heaters, WeatherTech: FloorLiners DigitalFit, Side Window Deflectors, ClearCover License, LampGard
    Adding my $.02 since I was initially overcharged for shipping. I had a ten item order, shipping/freight charge Kelley quoted on the Order Acknowledgement was $101 total. I had mistakenly assumed all items would be shipped together, however not so. After receiving the first four items on separate days early in December, I noticed WeatherTech was charging $101 on each shipment BOL/invoice. Unfortunately, that was confirmed by a quick check on my credit card account. I got real concerned, was this Group Buy order of mine going to cost $1010 for shipping the items? Sent email to Kelley, she responded the next day. Within a couple weeks WeatherTech had refunded the $303 overcharge. All items ordered have now been received and no further shipping/freight charges. Last items received around 10 January. The WeatherTech products are really first class. By contacting Kelly direct the problems I had with the shipping overcharges were satisfactorily settled. Others may want to think twice before jumping in on another Group Buy in light of the many problems seen in this thread with the November WeatherTech Group Buy.
     
  11. Feb 7, 2011 at 8:56 AM
    #451
    Titan

    Titan Well-Known Member

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    Joel
    Sheboygan, WI
    Vehicle:
    07 TRD Sport DC-LB
    OME Lift Kit
    they are still fighting this even with the BBB.....

    here is thier response

    Mr. Williams,

    The shipping charges on your order are correct as stated during the Tacoma group buy procedure. Because you ordered products for your 04 Pacifica and your 07 Tacoma, you were charged $18.00 shipping for each vehicle. This was explained to you when you made the purchase. In an act of good faith, we credited your account $18.00. We would hope that you close this case as this was not our fault as we explained everything to you clearly during your order.

    MacNeil Automotive Products Limited

    They just don't get it, they chagred me $36 twice not $18 twice, now they are just pissing me off with thier ignorance
     
  12. Feb 21, 2011 at 1:53 PM
    #452
    Titan

    Titan Well-Known Member

    Joined:
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    Male
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    Joel
    Sheboygan, WI
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    07 TRD Sport DC-LB
    OME Lift Kit
    ho-ly-crap, I got my money back :D
     
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