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Pepboys just made my 6-lug into a 5 lugger

Discussion in '2nd Gen. Tacomas' started by GEORGE STRAIT, Nov 5, 2012.

  1. Nov 5, 2012 at 11:43 AM
    #1
    GEORGE STRAIT

    GEORGE STRAIT [OP] (Not the real George Strait)

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    Went in for an oil change at pepboys today since it's right next to my office (first mistake I suppose). Took nearly two hours and one of the studs that holds the wheel on was destroyed in the process. Best part about it was they wanted to charge me for a replacement part too.
     
  2. Nov 5, 2012 at 11:48 AM
    #2
    Manwithoutaplan

    Manwithoutaplan the full Monty

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    that sux's how much was pep boys charging for oil change??
     
  3. Nov 5, 2012 at 11:49 AM
    #3
    scaplus

    scaplus Well-Known Member

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    That sounds messed up. How does an oil change have to do anything with wheel studs? Wth lol. Make them pay for everything lol.
     
  4. Nov 5, 2012 at 11:50 AM
    #4
    rondog

    rondog your TW web developer!

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    my thoughts exactly..this is why I never let anyone work on my truck
     
  5. Nov 5, 2012 at 11:50 AM
    #5
    tacofire38

    tacofire38 Captain Taco

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  6. Nov 5, 2012 at 11:52 AM
    #6
    The Traveler

    The Traveler REBELTACO

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    Seriously, why the hell did they even touch the wheels? I can do my oil change in 15 minutes flat...
     
  7. Nov 5, 2012 at 11:52 AM
    #7
    scaplus

    scaplus Well-Known Member

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    It's about $25 bucks I believe but I guess what they say is correct. If you want a job done right, just do it yourself. Oh lawd lol how hard could it be to change out oil XD
     
  8. Nov 5, 2012 at 11:53 AM
    #8
    Manwithoutaplan

    Manwithoutaplan the full Monty

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    did you ask them why they were messing with the tires??? Were they rotating the tires to??
     
  9. Nov 5, 2012 at 11:54 AM
    #9
    DriverSound

    DriverSound Señor Member

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    Probably tire rotation? I've owned many different vehicles and I've only broken the wheel studs off Toyota's.
     
  10. Nov 5, 2012 at 12:00 PM
    #10
    The Traveler

    The Traveler REBELTACO

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    If they try to make you pay, that's a lawsuit just waiting to happen for them.
     
  11. Nov 5, 2012 at 12:03 PM
    #11
    ouyin2000

    ouyin2000 Well-Known Member

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    Lots of places here have a clause that states they're not responsible for broken studs. Allows them to get by with using the owner's son to do basic oil changes and tire changes etc.
     
  12. Nov 5, 2012 at 12:08 PM
    #12
    MightyMouse-SCT

    MightyMouse-SCT Well-Known Member

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    I wouldn't let Manny Moe and Jack work on my truck . Stay away from express tire too .
     
  13. Nov 5, 2012 at 12:11 PM
    #13
    friction

    friction Well-Known Member

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  14. Nov 5, 2012 at 12:12 PM
    #14
    DriverSound

    DriverSound Señor Member

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    Lesson learned for the OP. At least they told him about the broken stud. I'm sure some at some places they wouldn't say anything. Nothing $8 and hammer can't fix.
     
  15. Nov 5, 2012 at 12:17 PM
    #15
    maxamillion2345

    maxamillion2345 Go home if you don't like guns liquor and whores.

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    I can send ya a stud if you need one.
     
  16. Nov 5, 2012 at 12:20 PM
    #16
    GEORGE STRAIT

    GEORGE STRAIT [OP] (Not the real George Strait)

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    It was an Oil change and free tire rotation. 76 and change. I am pissed, I contacted customer service but they of course won't get back with me.
     
  17. Nov 5, 2012 at 12:22 PM
    #17
    GEORGE STRAIT

    GEORGE STRAIT [OP] (Not the real George Strait)

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    And I've never changed my oil myself, mainly out of convenience. I guess I learned my lesson on that one.
     
  18. Nov 5, 2012 at 12:22 PM
    #18
    1stacoma

    1stacoma Well-Known Member

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    And people ask why I change my oil when I have free oil changes through the dealer. Because I'm the only person I trust working on my vehicle and sometimes I don't trust my self.
     
  19. Nov 5, 2012 at 12:31 PM
    #19
    DriverSound

    DriverSound Señor Member

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    At least with a Toyota dealership they are or should be familiar with the vehicles. I've never really had a problem with any of the free dealer services that I've had except for them saying they greased the driveshaft and after looking they only greased the rear shaft.
     
  20. Nov 5, 2012 at 12:32 PM
    #20
    OffroadToy

    OffroadToy The dog did it...I swear!

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