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Poor customer service with 4xinnovations

Discussion in 'Vendor Reviews' started by 07taco, Dec 22, 2017.

  1. Dec 22, 2017 at 2:14 PM
    #1
    07taco

    07taco [OP] Well-Known Member

    Joined:
    Feb 5, 2007
    Member:
    #838
    Messages:
    731
    Gender:
    Male
    san antonio
    Vehicle:
    2017 taco trd dclb
    So I bought the weld on sliders with square main tube for my 17 taco long bed. The legs the sent are short by 1.5 inches. Called spoke with Adam and it seemed like we were bothering him both times we called. He finally was like send me an email with pics. Called a third time to see if he could see the issues. The front body mount hits the square tube. He was ohh yeah I see that and proceeds to tell me what do you want me to do. I’m like your the vendor be like hey I’m sorry he’s what I can do. Nothing so I’m like well I just paid for 2 hits of labor and will have to pay for another to have legs made again to fit. He’s like well I can send you new legs and I’m what about the labor I paid any help there or a discount on parts. He’s like yeah you won’t have to pay for shipping on skid plates which was like $60 bucks and I’m like really. Upset I was like I’ll call you back. But I won’t. But I will say the product is built good but what’s so hard about fitting what you sell on that truck before you sell it. They sell 2nd gen sliders for 3rd gens but body mounts are different.

    8B05C385-096B-429D-B696-BDD6F70EDF98.jpg
    4D45C5A0-3900-41C3-9D78-E62A4A3F3453.jpg
     
  2. Dec 22, 2017 at 3:13 PM
    #2
    ChemDawg

    ChemDawg Well-Known Member

    Joined:
    May 15, 2015
    Member:
    #155296
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    2,456
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    Male
    Maine
    Vehicle:
    2005 sr5 4x4
    All the "and I was like" reminds me of song by
    Suicidal Tendencies - Institutionalized
     
    Chocolates likes this.
  3. Dec 23, 2017 at 3:25 AM
    #3
    Echodawg

    Echodawg Well-Known Member

    Joined:
    Jul 25, 2013
    Member:
    #109034
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    775
    Gender:
    Male
    First Name:
    Chris
    Fremont, CA
    Vehicle:
    2014 TRD OR DCSB
    Stuff and Things!
    o_O Subbed.
     
  4. Dec 23, 2017 at 3:43 AM
    #4
    Toy Yo

    Toy Yo Well-Known Member

    Joined:
    Oct 15, 2017
    Member:
    #233083
    Messages:
    279
    Gender:
    Male
    Middletown N.Y. upstate
    Vehicle:
    2017 tacoma TRD Sport
    2 inch front and rear lift kit, Rough country nerf step bars, Ultra Mongoose 17x9 wheels BF Goodrich M/T 285/70-17
    Way tooooooooooooooooo many "likes" in that paragraph. To me there's nothing good in the situation to like.
     
  5. Jan 1, 2018 at 7:05 PM
    #5
    Chocolates

    Chocolates Well-Known Member

    Joined:
    Jul 29, 2016
    Member:
    #193250
    Messages:
    253
    Gender:
    Male
    Seattle or Bellingham
    Vehicle:
    05 DCLB
    Unicorns and glitter
    All I wanted was a Pepsi. Just one Pepsi...
     
    jafrisi and ChemDawg[QUOTED] like this.
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