Rear springs TSB

I'm about to go to get this done...when you say to use the word "harsh", what exactly does that mean???
Does it mean that it bottoms out with a load, or that the truck sways all over the place???
Just in case they say to me..."what do you mean by harsh"
I will have an answer.
Thanks
Barry

 

Say the words "harsh ride" and "I feel the truck is unsafe" and as long as you meet all other requirements - you're set!

 

If you have no done so, I would cann the 800 number and start a case about the harsh ride. Then bring your case number to the dealer.


I told them that when I had a load in the bed the truck sagged, might have even bottomed out once or twice and the rear end seemed all over the place and it gave me a very unsafe feeling driving. I mentioned that the weight was around 400-500 lbs. Also mention that the payload of the bed is more than double that. Express how you bought the truck to haul things and you cannot do so now w/o feeling unsafe. Have a copy of the TSB in hand with your VDS number circled and the part numbers of your springs circled.