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river view toyota of mesa can go to hell

Discussion in 'Vendor Reviews' started by tacomarich, May 15, 2011.

  1. May 15, 2011 at 4:30 AM
    #1
    tacomarich

    tacomarich [OP] luvsoffroading

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    rich
    arizona
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    stay away from river view toyota and their service director and advisors. they are all a bunch of crooks. they will try and charge you fees, for what they call a pre-diagnosis, even if you carry the toyota customer care extended warranty.

    i choose to take my warranty related work, elsewhere in the future after dealing with a horrible experience from these crooks! they never did any work like they said on my vehicle and to this day, i still have the same issues.
     
  2. May 15, 2011 at 7:35 AM
    #2
    chris4x4

    chris4x4 With sufficient thrust, pigs fly just fine. Staff Member

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    FlimFlubberJAM
    Tenoe, AZ
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    2013 Rubicon Unlimited,
    4.10 gears, sliders, and lots of buttons.
    What did you go in for? More details of what happened?
     
  3. May 15, 2011 at 6:55 PM
    #3
    tacomarich

    tacomarich [OP] luvsoffroading

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    well started out with a list of about 4 or five items, two of them being tsbs. was told only after i was charged one of the tsbs didnt fall under my vin, the engine tick issue and the other rear leaf springs tsb. the rear leafs, they wouldnt do anything unless theres a mechanical failure.

    also found out the tsb was done prior by the 1st owner but yet they still charged me and didnt really seem like they did anything but run my vin.
     
  4. Jul 14, 2011 at 7:50 PM
    #4
    Patrickrogn

    Patrickrogn Member

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    Scottsdale, Arizona
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    For Toyota dealers in Arizona I norm use Power Toyota for any of my customers parts,I also take my truck there for warranty work when needed.
     
  5. Jul 30, 2011 at 7:40 PM
    #5
    blatant

    blatant Well-Known Member

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    i've found Big 2 to be even better than power, however power has never steered me wrong. I just like the service advisors at big 2 better.

    good luck
     
  6. Jul 30, 2011 at 8:25 PM
    #6
    chris4x4

    chris4x4 With sufficient thrust, pigs fly just fine. Staff Member

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    Tenoe, AZ
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    4.10 gears, sliders, and lots of buttons.
    Riverview is now Bret Berg Toyota. I guess the same guy that ownes Berg Ford, etc.
     
  7. Jul 30, 2011 at 8:28 PM
    #7
    HondaGM

    HondaGM Roll Tide

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    South-Pole
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    trd exhaust,step bars,vent visors,bed lights,tailgate mod
    reported...
     
  8. Jul 30, 2011 at 10:08 PM
    #8
    blatant

    blatant Well-Known Member

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    wtf does reported mean?
     
  9. Jul 30, 2011 at 10:11 PM
    #9
    ColtsTRD

    ColtsTRD .....

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    Bought my wifes Yaris from them....they were great to us. Sorry you had a shitty experience man.
     
  10. Aug 16, 2011 at 12:29 AM
    #10
    MacGyvR

    MacGyvR Well-Known Member

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    Arizona
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    I haven't been to big 2 before, but power toyota has always been pretty fair and reliable IMO.
     
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