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rockandrolloffroad.com - Bad experience

Discussion in 'Vendor Reviews' started by htuong95, May 20, 2012.

  1. May 20, 2012 at 10:49 PM
    #1
    htuong95

    htuong95 [OP] Have a nice day

    Joined:
    Oct 15, 2010
    Member:
    #44686
    Messages:
    96
    Gender:
    Male
    Sacramento
    Vehicle:
    2001 Tacoma 4x4
    Full OME suspension, Level 8 Tracker 16" wheels, BFG T/A KO 285/75/16, etc., work in progress...
    Here is the story, I ordered a Total Chaos tool (ball joint removal adapter) from Rock and Roll Offroad on 4/8/12. Contacted them on 4/18/12 on the status. They say their sever was down but they finally found my order.

    Long story short, couple of emails/phone calls later and as of 5/20/12 I still have not received my order! I will see if my package will come next week or I will have to cancel. I think I have been more than patience. Anyone else having problems with them? I have a LR UCA that should have been installed over a month ago. I am not happy :(
     
  2. Jun 1, 2012 at 11:09 PM
    #2
    htuong95

    htuong95 [OP] Have a nice day

    Joined:
    Oct 15, 2010
    Member:
    #44686
    Messages:
    96
    Gender:
    Male
    Sacramento
    Vehicle:
    2001 Tacoma 4x4
    Full OME suspension, Level 8 Tracker 16" wheels, BFG T/A KO 285/75/16, etc., work in progress...
    Update:

    After another phone call, my order finally came today (6/01/12). It took 2 months for them to ship my order. I will not do business with them ever again. I do not recommend anyone ordering from them. If you want your order shipped in a timely manner, look else where!!!
     
  3. Jun 1, 2012 at 11:12 PM
    #3
    LAoffroadin

    LAoffroadin BURY ME WITH MY TACO!!

    Joined:
    Feb 28, 2012
    Member:
    #73783
    Messages:
    1,465
    Gender:
    Male
    First Name:
    Joshua
    Northwest
    Vehicle:
    2012 offroad 4x4
    king 2.5 (700lbs) springs with resi's,total chaos ucas, dakar leaf pack with OME nitro shocks, k&n cai, LED cab light, raceline 16 inch wheels , toyo m/t 33",painted front yota emblem gloss white, retrofit headlights with mirrimoto 3 " lenses running the 6k headlights. Bhlm, bestopper, wet okole seat covers (mossy oak break up), weather tech mats, warn m8000s winch with piaa fogs. All pro apex front bumper.

    i had a similar experience, except with OME u bolts, after 6 calls and 3 emails i finally got in touch with someone and was basically told they needed to charge me more for my order than advertised because of shipping and that the fastest they could send it out was 2 weeks... i said no thanks cancel everything and refund my order goodbye
     
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