Safelite

Rock hit my windshield tonight put a star, maybe 1/2 inch round. 500 miles on truck. My insurance uses safelite. Anyone use them? Thanks

 

I used them about a month after I bought my truck.. I was all worried that the glass wouldn't be the same and I'd see waves in it and etc...the piece they put in it was the same as the one they took out....I am very happy with them...

 

safelite is awful. they did a windshield in my explorer. not only did they improperly prep and install the windshield, causing rust then subsequent cabin leaks but they gouged the hell out of my paint. I would not use them.

have the insurance company pony up for the dealer to do it, the dealer will sub it out, but now the dealer is on the hook for issues....

 

Should I get a new windshield or have the chip repaired?

 

I've had a chip repaired and I was satisfied with the work. Can't comment on their work for a windshield replacement though.

 

I've used them once on the taco and three times on my Durango (seemed to be a chip magnet) and no complaints. And hey, there's always several techs around - what's it hurt to kiss up a little and say hey, it's a new truck and I'm kinda upset, could you please send out one of your more experienced techs please?

 

Insurance company uses Safelite cause it's cheap. Talk to your agent and see about using someone else. I had an owl hit my windshield last year. Insurance was pushing Safelite. I flat out refused and had to stand my ground with the agent. I ended up paying the difference at first but when I threatened to change insurance companies, they covered the cost. Keep in mind I had everything through them cars, home, and life insurance. No claims in the 8 years with them.

 

I would have the chip repaired first, you can't beat the OEM glass and if you don't like it have it replaced later.

 

That's what I am going to do. Talked with the dealership, they have a guy been doing it 25 years. Its pretty small.

 

I just got a huge crack in mine as well this past weekend... I bought the package from toyota if anything breaks they fix it for free... would this be covered under that?

 

Toyota's gonna take one look at your truck and say you caused wheeling. Good luck though.

 

I wish it was from wheeling I wouldnt be as mad... I was driving down the park way past the construction and a car infront of me kicked up a rock and it didn't do anything until I got to the dinner dts where we were meeting to go wheeling lol

 

I've used them to repair several spiders and replace two windshields (an xB and my Tacoma) in the last 5 years or so. Stellar service and results every time. Came to my job and performed the work. Washed my windows and vacuumed out my vehicle every time. I'm a happy customer

 

WalMart of the glass industry Chinese junk glass. You are not obligated to use them the insurance Co. do because they are cheap go else where they still have to pay.