Santa Cruz Toyota - Dealership -

Anyone have good/bad experiences with Santa Cruz Toyota?

The Taco got hit with the fuel pump recall.

Thanks.

 

I've got a few friends that are happy with the service.

 

I made a appt and was told no reason to call before appt to confirm.Well show up wth very little fuel as requested and the pump didnt come in -supposedly first time.After some back and forth they gave me atacoma as a loaner.Other then that easy peasy.

 

oil bottle left inside engine after oil change- rubbed and bounced around in fan area
had new grill installed after collision with Turkey- asked that they save old grill so I could keep the Toyota emblem- got home and found emblem had been removed/stolen by tech had to go back and call them on that to get it back from them
and they never wash it when they said they would
so yea typical dealership stuff
wont be taking it back there anytime for anything

Oh what a feeling

 

Anywhere you do recommend in the area?

 

I recommend that you - get the recall done and just be sure to secure your stuff- as with any dealership just stay on top of what you want done and things should be fine. I am sure that you should be fine

 

Solid advice. When you get truck back, do what you can to glance over their work

 

My oil change didnt go well.Over fiiled,battery rubber terminal cover not put back on right and huge puddles of oil on driveway.They said crush washer was faulty,Got a rotation and gift card out of it.Oh ya and fresh oil-I laughed and said it was only two day old

 

I'm going with did not replace crush washer. Cause if they had, it wouldn't be leaking.

 

Yes - My sarcasm at the dealership was more obivious-especially when i ask about that

 

I just overheard someone talking about SCT. Said the dealership changed hands not long ago. I guess the same people that own the Subaru dealership now own the Toyota dealership.

That would explain the mixed reviews.