Scout GPS Link and Voice Commands

I've got an SR5 and am using Scout GPS Link (connected via the app running on a Samsung Galaxy S6 phone). I've been able to get everything to work except for voice commands. I can use voice commands for making calls, etc, but when I try to use a voice command with the app (after it tells me to say a command), such as "find burger king" (or an address) I always get an error saying "unable to process your request at this time. try again later". The same commands work just fine if I use that terrible UI to type them in.

Anyone else have this issue, or working fine?

 

I have the JBL OEM (that comes with premium & tech) radio. Voice commands are totally useless even after "training" the system to recognize voice.