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Shrockworks Front Bumper Frustration

Discussion in 'Off-Roading & Trails' started by tallmand, Sep 13, 2010.

  1. Sep 13, 2010 at 11:15 PM
    #1
    tallmand

    tallmand [OP] Member

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    Watch out for these guys. I placed an order over 5 months ago and I still haven't gotten my front bumper. I went with them because their products look great, but after waiting half a year I'm thinking of disputing the charge with my credit card (they charge you full pop when you place the order - not when it's shipped). I'd love to say the bumper's sweet and worth the wait - but since I haven't seen it yet I can't, and instead I'm angry and frustrated. It doesn't even have a winch or custom requests. It's really the simplest design they make. WTF??? Come on, Shrockworks, this is ridiculous!

    I've called them about every two weeks for the past 2-3 months and all I ever get back is that "it's almost ready". So far the only thing I'm getting for my money is the run around.
     
  2. Sep 13, 2010 at 11:38 PM
    #2
    Kenny650

    Kenny650 Well-Known Member

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    When they made my 4Runner bumper they only charged me half the price. Once it shipped they charged the rest. Did you ask about that?
     
  3. Sep 14, 2010 at 9:46 AM
    #3
    tallmand

    tallmand [OP] Member

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    We asked about charging options and were told it's full pay up front - lame. Sounds like you got a better deal.
     
  4. Sep 14, 2010 at 9:51 AM
    #4
    Toyota Truck

    Toyota Truck Well-Known Member

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    I actually visted thier shop. And they had all the parts laid out on the floor to make multiple bumpers. Something is really worng here. Good luck with every thing.
     
  5. Sep 14, 2010 at 9:56 AM
    #5
    Dark Knight

    Dark Knight Well-Known Member

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    yep its nothing new, dont worry you'll get it. my sliders took close to 7 months. The wait is BS but the quality of product is outstanding. Hang in there...
     
  6. Sep 14, 2010 at 10:00 AM
    #6
    macgyver

    macgyver Well-Known Member

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    Its probably too late to dispute with your credit card.. the typical dispute period is 90 days from date of purchase. I worked for two different credit card companies in the past (the two largest) and they both had that same policy.

    You probably need to try to work it out with shrockworks
     
  7. Sep 14, 2010 at 10:03 AM
    #7
    Dark Knight

    Dark Knight Well-Known Member

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    ^^^ exactly why they make you pay up front now.

    Edit: Plus credit card laws, I believe, have changed so you cannot keep the card info any longer than 7 days
     
  8. Sep 14, 2010 at 10:11 AM
    #8
    JRW1223

    JRW1223 Well-Known Member

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    6 months is way to long IMO. You should get a discount or something. Good luck!
     
  9. Sep 14, 2010 at 10:23 AM
    #9
    Uncharted

    Uncharted Well-Known Member

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    It's a long wait, it took my bro about 6 months to get his bumper for his x-terra. I think they told him that they wait till they have a min of 5 orders than they make them all at the same time or something. Shrockworks def makes an outstanding product though just a long wait :(
     
  10. Sep 14, 2010 at 2:24 PM
    #10
    98_Mud_bug

    98_Mud_bug 98_mud_bug

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    its a long wait but it will be way worth it. they told me about a 7 to 8 month wait time on the bumper i was going to order. have you looked at the relentless fab bumpers? they look really good and i think have a faster turn around date.
     
  11. Sep 14, 2010 at 6:22 PM
    #11
    1welder

    1welder Well-Known Member

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    I called them and they told me at least 12 weeks. That was too much for me. Called Tim at relentless fab had it alot sooner then I would have from shrockworks. And I think Tim has a better product. I love mine.
     
  12. Sep 15, 2010 at 10:54 AM
    #12
    tallmand

    tallmand [OP] Member

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    Thanks for all the great ideas/advice. Next time I'll check out relentless fab. And yeah, I can only imagine that they have all the required constituents prefabbed and ready to go. I don't understand how it can take so long to make non-custom parts.

    I did find out that it shipped yesterday - so that's good. Hopefully it will be worth the wait.
     
  13. Sep 15, 2010 at 10:58 AM
    #13
    badguybuster

    badguybuster Well-Known Member

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    They are a vendor on here arent they? Perhaps they will see this thread and step up.
     
  14. Sep 15, 2010 at 10:58 AM
    #14
    rab89

    rab89 Well-Known Member

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    my brother ordered a bumper from them for his jeep, after 6 months of waiting he called them, got his money back and ordered from somewhere else.
     
  15. Sep 15, 2010 at 10:59 AM
    #15
    ttylerr

    ttylerr Well-Known Member

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    post pics when its on! and next time, go relentless ;)
     
  16. Sep 16, 2010 at 5:11 PM
    #16
    tallmand

    tallmand [OP] Member

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    I hope they lower their production time in the future so others don't have to wait so long.

    And I'll definitely post pictures when I get it. Might be here tomorrow if I'm lucky!
     
  17. Sep 17, 2010 at 6:46 PM
    #17
    Mr. Brown

    Mr. Brown Well-Known Member

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    I would have been pissed if I had to wIt that long for a part! I'm glad that you're more patient than I am and I hope you enjoy your bumper
     
  18. Sep 17, 2010 at 7:35 PM
    #18
    mattleegee

    mattleegee Well-Known Member

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    i barely made it 4 weeks on my custom bumper... started losing sleep at the end!
     
  19. Sep 21, 2010 at 6:39 PM
    #19
    MDBigRed

    MDBigRed Well-Known Member

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    I got my shrockworks bumper in 3 months. and they charged my card when it shipped. I've had it on my truck for 6 months and love it, it doesn't flex at all like the All-Poos
     
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