Since toyteclifts has no clue do you? How to adjust the 5100's...

Just to chime in I have found every dealing with Toytec to be awesome. If you don't think you are talking to a person that knows how to install a part that is most likely why they are on the phone and not out in a shop working on it. Derrek has been great when I have had a question I always call and just hold for him. As for giving limited information on installs and such, from what I gathered Toytec does not send out lifts and parts with instruction because they feel that suspension parts should only be installed by persons that know what they are doing. Therefor if they tell you how to do it and your UCA comes off going 70MPH they could be held liable. I know the adjustment of a shock is not as severe however policy is just that. My .2

 

It's all good.

 

lol...I'm not going to pick sides on this one because I am "third generation don't give a f*ck". (Ron White)

But I don't think this thread is going anywhere, anymore lol. Nothing is getting accomplished in my opinion. I think this thread should just stop or get locked again. Can we just talk about something else?

 

Shall we all move to another thread and start this all over again - just a new topic?

 

Sure whatever you want and makes you happy.

 

"Next time you have a thought... let it go" Gotta love Ron White

 

X2

 

While not getting a reply after pm-ing toytec lifts, (with a question) I called, and was told i would get a call back, but never did. Next day i called again, and finally recieved the info i was looking for. Point is, I didnt go on TW to bash toytec, i dealt with it and moved on. Cant we all get along!
Besides, with all the members who seem very knowledgable about our trucks, ive had all my questions answered for me. Especially thanks to Chris 4x4, who ive bugged with many questions, and hes answered all of them!

 

Amen! "Toytec Lifts" tried to singlehandedly dismantle the company he represents tonight with horrific customer service.

 

x2.

 

Nobody knows how to put shocks on from birth. I ordered a OME lift kit from Toytech last week with no prior knowledge or experience with shocks. I read a few writeups, and asked a few members questions, and the install went smoothly. There is nothing wrong with asking questions or for intructions, you have to learn sometime. My order from Toytech went smoothly and was shipped reasonably quickly, but after seeing the comments and lack of customer service on here by Toytech Lifts I will be going with wheelers if I need anything in the future.

 

do you need coilovers to run 5100's( front and rear shock set)

 

Wow, just when I was about to buy some stuff.

 

Well said Tiger. +1

 

I worked for a large company that shipped over a thousand packages per day so I can explain restocking fees!

To explain any return policy we need to cover several simple common practices concerning charge and credit transactions concerning businesses.
1: When you ordered your card was charged and Toytec was charged a non refundable percentage for the transaction of your entire order including shipping. In addition Toytec has paid someone to process your card, and invoice the order.
2: When your return credit is processed none of the original fees from the transaction are refunded to Toytec.
3: Toytec also pays employees ( I am assuming with this no one there is a volunteer!) to inspect, process, and package your order for accuracy when it was shipped.
4: Returns are received, again someone is paid to inspect, process, and credit the return; which Toytec is charged a fee for, in addition all packaging cannot be reused and is not free.
Hope this clears up the rip off statement concerning this. There is a great misunderstanding with this.
On a side note I searched other websites selling suspension parts and found that Toytec’s 15% restocking fee to offset these expenses is below the off road industry standard. I found most sites charging 20 to 25% restocking..

 

That's fine. Like I said it's a rip off (all that stuff you mentioned costs nowhere near 15%) but I can live with that. Business is business. Otherwise, just as I posted, I was quite pleased with the company. I would have done future business with the company.

The comments made by Mr. "Toytec Lifts" on behalf of Toytec Lifts were fiercely unprofessional. To make those comments as a representative to a company on a public forum is absurd. Many businesses would fire an employee for speaking like that to a customer one on one, much less on a forum with thousands of witnesses. I can not support a company that stands behind an employee that runs his mouth. My business will be taken elsewhere.

 

about as absurd as the OP coming on here bashing a company without taking 10 seconds to search for himself, to find the answer
what gets me, and its NOT just the OP here, but people in general, people will take the time and effort to get on a forum (not just here) and bash a company and/or a vendor for a "mistake" WITHOUT even trying to contact to the company or doing thier OWN research, some people just expect companies to kiss thier a$$ everyday, and when that doesnt happen, they are soo quick to post up on forums, again this isnt just about the OP here or this thread, just forums in general.

So you think its a "ripoff" that people want to get paid for doing a job ????