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Discussion in 'Vendor Reviews' started by Slimwood Shady, Jan 3, 2013.

  1. Jan 3, 2013 at 4:43 PM
    Slimwood Shady

    Slimwood Shady [OP] I love your mom!

    Jul 12, 2009
    First Name:
    Hampton, VA
    '17 Tundra; '16 Odyssey; ;14 A4
    So I have had my XRC8 since about March 11, and the solenoid has finally died. I called Smittybilt to BUY a new one, and was then prompted with, "When did you but it?" After I informed them that I had bought it in March, the volunteered me the fact that there is a 12 month warranty on the winch. So long story short, all I had to do was email them a copy of my invoice, and they are shipping me a new solenoid, no questions asked! That is damn good customer service if you ask me :thumbsup:
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