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So warranty is up. Still going to toyota for service?

Discussion in '3rd Gen. Tacomas (2016+)' started by cruxx, Nov 23, 2019.

  1. Nov 24, 2019 at 11:54 AM
    #41
    hec.brz

    hec.brz Active Member

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    all stock :P No money!
    I stop after it expired but my truck needs alignment now should I take it Toyota? I took it too les schwab tires and they left worse then when I took it in wtf lmao
     
  2. Nov 24, 2019 at 3:16 PM
    #42
    oconnor

    oconnor Where am I?

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    I have an indie shop I use if it's something I can't handle myself.
     
  3. Nov 24, 2019 at 4:56 PM
    #43
    DanoT

    DanoT Well-Known Member

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    Victoria, B.C in summer. Sun Peaks, B.C. in winter
    Vehicle:
    2019 TRD 4X4 AC OR 6M/T
    I had the 6 month service done recently on my 2019 and my local dealership bent over backwards giving me discounts and cash some intentional, some not.

    I purchased the truck in June but it was built in Sept. 2018 (MT kept it on the lot, I guess) so because it was over a year old I went for a oil change as well.

    The Toyota dealer quoted $80Cdn for an oil change, same as a quote from Midas.

    I was told the 6 month service also be $80.

    When I arrived for my appointment I was told that there was a recall for the collision avoidance system so instead of me waiting for my truck, they were going to need the truck for 3 hours. They normally offer a $10 taxi voucher (it is about a $10.50 taxi ride to my condo) and I would just walk my dog home, take the cab back when the work is done. But it was pouring rain so the service rep offered a second $10 taxi voucher. The service rep then up sold me to the Premium Oil Change which included an oil additive for $25.

    While waiting for the taxi, I go get a complimentary coffee and then I go over to my service rep and I ask him if he would write down the name of the oil additive so I can research it. Instead he hands me a brochure and a free 11oz can of BG MOA.

    I then go over to where you pay your bill and hand the guy $20, asking for change so I can tip the taxi driver. He pulls out a 10 and two 5s but I say I would like $5 in coin (we have $1 and $2 coins in Canada). So he then hands me the $10 and two $5s AND the $5 in coins....thanks Toyota for paying for the taxi and the tip.

    When I go to pick up my truck I am expecting a bill of $80+$80+$25+tax but instead the bill comes to $173. including tax. It turns out that instead of charging $80 for the oil change plus $25 for oil additive, they bill me $44 for the oil, $25 for additive, $7.80 oil filter, $2 gasket, some eco fee and shop supplies. It also turns out that the Premium Oil Change also includes 180 days of roadside assistance.

    So I guess I will continue with Jim Pattison Toyota in Victoria, B.C.
     
  4. Nov 24, 2019 at 5:00 PM
    #44
    Dragracer_Art

    Dragracer_Art Well-Armed Member

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    Every time I went in to my dealer for the free oil changes... (or anything else for that matter) I sat there for fucking hours.

    Last time oil changes were due of my Taco and wifes 4runner.. I did them myself.

    Lo and behold... I found skid plate bolts were loose or missing on both vehicles.

    Never again.
    I will never go back to the dealer for ANYTHING unless absolutely necessary.

    They cant even perform a simple fucking oil change in a timely manner or without fucking something up.
     
    hfjeff and shakerhood like this.
  5. Nov 24, 2019 at 5:00 PM
    #45
    daddy_o

    daddy_o Well-Known Member

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    Bossier City, La
    Vehicle:
    2018 TRD Sport, Inferno, w/tech package
    Factory Blackout package, Soft roll up bed cover, Cheap seat covers, Front and rear dash cam, AVS in channel vent visors
    Do you not get Toyotacare for the first 2 years in Canada?
     
  6. Nov 24, 2019 at 5:11 PM
    #46
    DanoT

    DanoT Well-Known Member

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    Victoria, B.C in summer. Sun Peaks, B.C. in winter
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    2019 TRD 4X4 AC OR 6M/T
    When I was buying the truck, the first thing the paperwork guy said was that some people incorrectly think that oil changes are free. He then went on to try and sell me a $2,500Cdn 7 year warranty which may have included some free maintenance but I don't know because I wasn't really listening to the guy as I had absolutely no intention of buying what he was selling.

    $80Cdn(about $60-$65 US) for an annual oil change on my low mileage truck works fine for me.
     
  7. Nov 24, 2019 at 5:12 PM
    #47
    Boss hoss

    Boss hoss Well-Known Member

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    Black chrome tailpipe tip. Black hood decal OEM. Fuel wheels and BFG K02 tires seal riser 1 1/4 in frt and 3/4 in rear
    That should be Toyota don’t care service.
     
  8. Nov 24, 2019 at 5:16 PM
    #48
    DRansom

    DRansom Well-Known Member

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    Newark, CA
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    If I'm still alive when the package I bought runs out, I'll take it to the shop where my daughters work in the office.
     
  9. Nov 24, 2019 at 5:17 PM
    #49
    daddy_o

    daddy_o Well-Known Member

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    Bossier City, La
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    2018 TRD Sport, Inferno, w/tech package
    Factory Blackout package, Soft roll up bed cover, Cheap seat covers, Front and rear dash cam, AVS in channel vent visors
    The oil changes are free for us in the states. We get 2 free oil changes and all the 6 month checks for free, for the first 2 years or 25k miles, whichever comes first. It must be different there.
     
    shakerhood likes this.
  10. Nov 25, 2019 at 12:31 PM
    #50
    skierd

    skierd Well-Known Member

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    David
    Fairbanks, AK
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    I still use my dealer for most service, which in reality is just oil changes, greasing the drivetrain, and tire rotations. Mine does good work reliably and are same cost or cheaper then the local independent shops. Someone else can do it whether it’s -20F or when the mosquitos are out in force since it only needs 2-3 changes a year.

    I replace the cabin and air filters myself, and changed the diff oils myself.
     
  11. Nov 25, 2019 at 2:10 PM
    #51
    GreyBaldTaco

    GreyBaldTaco Well-Known Member

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    Why are they putting in an oil additive?
     
    shakerhood likes this.
  12. Nov 25, 2019 at 2:17 PM
    #52
    LivinOnEdge

    LivinOnEdge ¯\_(ツ)_/¯

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    For this reason I am letting them handle all of my included services. However when those services are done I will be performing my own. But if the job is one of those that are better suited for someone more capable and insured, Ill go to the dealer and let them take the risk.
     
    The hammer likes this.
  13. Nov 25, 2019 at 2:26 PM
    #53
    RLMoody

    RLMoody Well-Known Member

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    Find a good mechanic you can trust. Stay away from dealerships after the warranty expires. I worked at dealerships previously. Dont get me started at what I saw.
     
    GreyBaldTaco likes this.
  14. Nov 25, 2019 at 2:54 PM
    #54
    Tocamo

    Tocamo Not to be confused with Camel Toe

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    Rick
    Ottawa, Ontario. Capital of Canada
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    My CRV once needed a new oil pan since the bolt hole was stripped. Honda wanted $400 for the job, and I pointed out that all my oil changes were done there during & after the warranty. They refused, I moved on. My buddy @ Midas threaded in an oversize bolt and it held forever after that.

    I usually avoid dealerships due to that one incident.
     
  15. Nov 25, 2019 at 2:57 PM
    #55
    RCOTaco

    RCOTaco Long Time Lurker

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    Hamlet, NC
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    Bilstein 5100s on Stock Coils, Light Racing UCA's, Pro Comp Wheels, 265/75 Baja MTZ's, Cobra 18 WXST, 4' Firestik, UWS Toolbox
    If you have something happen after warranty, and you continue your services with the dealership, you're more likely to get goodwill assistance. Otherwise Toyota and the dealership will look at it as you not scratching their back so why should they scratch yours.
     
  16. Nov 25, 2019 at 7:23 PM
    #56
    DanoT

    DanoT Well-Known Member

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    Victoria, B.C in summer. Sun Peaks, B.C. in winter
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    I think the oil additive is like Lucas Oil Stabilizer. It's just a money making Premium Oil Change up sell but since they also gave me a free can of the BG MOA, next oil change I'll just add the stuff myself.
     
  17. Nov 25, 2019 at 7:30 PM
    #57
    GreyBaldTaco

    GreyBaldTaco Well-Known Member

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    That stuff thickens your oil up and dilutes the additives in the motor oil, I'd stay away from it, but that's just me.
     
    shakerhood likes this.
  18. Nov 25, 2019 at 8:30 PM
    #58
    DanoT

    DanoT Well-Known Member

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    Victoria, B.C in summer. Sun Peaks, B.C. in winter
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    2019 TRD 4X4 AC OR 6M/T
    Ya, the additive will probably work better in my '93 MR2 with 216k kms (134k miles) and 10w30 syn.oil.
     
  19. Nov 27, 2019 at 6:20 AM
    #59
    Bryanccfshr

    Bryanccfshr Well-Known Member

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    I have had good and bad dealership service experience.

    the good ones had a service area waiting area with a window view to the service area. There I could see them installing oil pulling skid plates , greasing my driveshaft as I requested, using torque wrench on the tires.

    the bad ones don’t seem to want you to see the truck serviced.
    The good one was a combo toyota /Ford dealer and it was serviced in a Ford “ fast lane”
    Also had water bowls and dog biscuits for my dog, a soda machine and popcorn for me and good wifi. They always included a vacuum and a car wash.

    unfortunately I have moved from that area (Durango Colorado) and the service in Texas are not as thorough or transparent,no vacuum, no car wash. They don’t seem to care if we come back or not. Now that toyota care has passed I will perform and record my own services unless it is something beyond my capabilities.
    If I ever find a dealer or shop with the service I was used to getting I would probably use them and bring my own oil.
     
    Rrowdy and GreyBaldTaco like this.
  20. Dec 3, 2019 at 11:30 AM
    #60
    hec.brz

    hec.brz Active Member

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    2016 DC TRD OFF ROAD
    all stock :P No money!
    Update when Toyota did everything for 150 and everyone else was charging me over 200 WTFFFFF lol
     

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