Softopper group buy feeler

Not sure why you guys are having issues contacting them? I have been In contact with them getting replacement parts for mine. I called the number they have listed on the website. Probably called a total of 5 times over a two week period for different questions and got in contact all but once.

 

Same story here. Email response in less than 12 hours.

 

I emailed them a week ago and have not received a response from them. I guess they just don't like me or my questions.

 

They are very responsive to warranty/service requests. I have reached out twice and gotten responses within minutes.

My guess is they are not interested in the group buy.

 

I emailed them just asking questions about their product and received no response. I never even mentioned a group buy. I feel like it's a pretty decent chunk of change that they want me to spend and that I have the right to ask questions about the product beforehand.

 

So I messaged @TakeNoteS yesterday regarding this but he hasn't been online since Saturday.

I called Softopper yesterday with product questions and received a call back within an hour or so. I spoke with the owner who was helpful and even sent me specific pictures showing fit and finish and changes from previous models. I didn't however get the feeling that bringing up the group buy would have been productive or helpful (to be honest I felt bad trying to bait and switch the conversation and I didn't have a good opportunity either, without going into specifics). I did ask if they had any third party vendors and he confirmed what someone above said - they pulled that back a few years ago and they don't do third party (no one actually stocked the product when they did; they would order online like anyone else and markup as needed). They do offer free shipping to military and gov't; he said to just contact him after placing the order (shipping isn't much to phone home about to be honest here).

Unless TakeNoteS has gotten communication confirming or shooting down the group buy, I'm thinking Softopper is out. It would be easy for them to say so and for everyone to move on, but for whatever reason that communication hasn't occurred to my knowledge. Screening emails or calls based on the group buy isn't a great way to handle things - that said I firmly believe they offer the better product. This isn't my group buy to manage but I'm politely asking @TakeNoteS to make a call on everyone's behalf.

OA

 

Guys, hold off for now on contacting Softopper concerning the group buy. I was able to get in touch with them yesterday and we had a very good conversation in which they expressed a number of concerns. I am working to address those concerns and hopefully we can move forward with this group buy however I will advise once Softopper has reached a decision. If approved, I will provide all of the details.

While initially I had some reservations based on the lack of communication from this company, I feel much better after having talked with Bob. It sounds like they may have been quite a bit behind with him being gone on vacation. Even if the group buy doesn't happen, I would have no problem purchasing from these guys.

Here is the list as it stands today;
01.TakeNoteS
02. Nobody
03. Virvak2
04. namad33m0
05. Oldschoolczar
06. captain.cardinal1
07. elduder
08. rdlmac
09. eon_blue
10. rickyconcarne
11. Nessmuk
12. oh crap its him
13. J0hnny
14. Mariotaco
15. Omar RVA
16. Bvita
17. blendedfamily
18. DirtyD510
19. Zappafan
20. Jjwotton
21. Urineovrurhead
22. Captain Magma
23. Nimble9
24. 90yota
25. Ruadhrigh
26. NYCO
27. Madsand
28. TacoMobr16
29. WAZZU12
30. CC7242
31. Jngkim
32. silver.surfer
33. Link6
34. sect0r
35. Slamson00
36. Datpurp
37. Bchang2001
38. Jareds Toyota
39. Tymebandit951
40. GHOST SHIP
41. Keith521
42. Potstech
43. rottenpixies
44. rcsteele
45. Robbytaco
46. Neoogeoo
47. RNapolis
48. KCKStreetTaco
49. Road_Soda
50. ZiaTaco
51. Rynodyno
52. tstergin
53. Southwest Taco Man
54. Bski22
55. W.Ross
56. morri89
57. randomnumbers18
58. be_unscared
59. MrFaisal
60.
61.
62.
63.
64.
65.

 

something more than free shipping too....they're local'ish, so i'd pick up if thats an option

 

Due to being busy on the
Homefront I can not look into this any further for now @oh crap its him and @Omar RVA are still trying to set something up and i believe they are close @ramonortiz55 or @Bennett707 one of you could help this a lot with your knowledge on gbs the issue was softopper got burned in the past on a gb and lost a lot of money. Oh crap may need one of you to help him out with the process

 

I'm so happy with my softopper, to all those interested I say hold out and hope this goes through. They're awesome.

 

Mine will be showing up tomorrow.

 

How long did it take you to get it?

 

I placed my order on Friday, and it's arriving at my house today, the following Wednesday. 5 days from order to doorstep is lightning fast in my opinion. It shipped the same day I placed my order. If the group buy goes though I don't know that I would expect that kind of time frame though.

 

Thanks for the info. Need to make a decision sometime soon for an upcoming event.

 

I can confirm that the second gen Softopper now comes with the rear bar to keep the flap down in the back. Install wasn't terribly difficult, haven't driven around any yet to see if it's flappy or not, but so far I'm happy with it.

 

looks really, really great! thanks for confirming the rear bar.

 

Along the top of your unit it looks like some sort of clip or tie down point. Can you tell me what they are and their use. Again thanks for the info.

 

I believe those are to used to hold the side walls when they're rolled up.

 

Those are plastic buckle clips that are used to hold up the sides when you roll them up.

 

Thanks for the info. Could not see them on the pictures with the black toppers.