Sound from engine

Every time I press the gas I hear a strange sound from the engine. I brought it back to the dealers and they said it is the gas valve opening. He also told me that it is normal and might get louder in the summer. I can't imagine spending 32,000 on a new truck and having to listen to that noise. I am not sure what to do.

 

gurgly like.

 

Thats not normal.. Take it to diff dealer or have them test drive it with you in it.

Welcome to TW

 

They used the term, "gas valve"? Can't say I've read that anywhere before... sounds like they may have turn signal fluid and muffler bearings on stock at that particular service department.

X2 on taking it elsewhere.

 

I hope It's not anything real bad. Other than that I love my truck. I still need to get used to the size It's bigger than the 1998 Toyota tacoma ex cab that I just get rid of. Thanks for the advise.

 

whats a gas valve?

 

Is that normal for the injectors to click ?

 

Should it be that loud that I have to turn the radio on. I think if so I will have to get loud mud tires. I had them on my other truck but I could not put them on this one because of the size

 

Mine makes a rattling sound, but mainly when it's cold. It sounds like a bent pushrod (even though our engines don't have pushrods). The dealer said it's normal.

 

what you tell people on the other side of the counter when using anything more technical might make them feel stupid?

I'm guessing throttle butterfly.

As for gurgly. My exhaust makes a lot of noise at low rpms.. noticeable near walls, etc. Wonder if its suffering from leaky exhaust actually.
When I get my rear main fixed, plan on asking about it.

 

I can't imagine spending 32,000 on a new truck either....lol
I hope you solve your problem,as a technician,its more frustrating to tell a
service advisor that a customers complaint is a normal sound, or its the way it is
but a customer is always right and the squeeky wheel always gets the grease.keep
at it with your dealer,and don't give up.cause you can always go to another dealer and trade it in for another tacoma.

 

While it is frustrating for both sides, because as a tech theres nothing more that YOU want than to just find a problem, fix it and please the customer.

But if what the tech finds after following the customer's reproduction steps, is considered "normal", it is then their job to try and educate the customer the best they can that it is in fact "normal" and in the design. What's even better is if you sit with the customer as they reproduce it to make sure there's not another factor that is making the psedo-problem even worse (like, say, a concrete wall).

Doesn't hurt to try another garage that you'r comfortable with, and this time be sure to show the mechanic the noise you're experiencing, and how you get it to make that noise (if its complicated at all), so there's no ambiguity as to what's going on.

Best of luck to you.