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Spring TSB problem

Discussion in '2nd Gen. Tacomas (2005-2015)' started by Bob Murphy, Oct 28, 2011.

  1. Oct 28, 2011 at 5:58 PM
    #1
    Bob Murphy

    Bob Murphy [OP] New Member

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    HELP-I just got my 2010 DC TRD Sport back from the local dealer after getting the harsh ride TSB #0359-10-They took off my Bilsteins and put on new shocks front and rear along with the 4 leaf springs. The TSB clearly states on page 6 NOT to replace the shocks. I will call in the AM to bitch but I do not want them to touch my truck again so my question is what are the shocks that they installed. They are just marked Toyota, I know the TRD Bilsteins are not great but I did pay extra for them in the TRD package-What do you guys think?
     
  2. Oct 28, 2011 at 7:53 PM
    #2
    sonocotaco

    sonocotaco Well-Known Member

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    I thought it was the other way around! They put the black base shocks on? They effed up and should put your Bilstiens back on.
     
  3. Oct 28, 2011 at 9:39 PM
    #3
    Tarik

    Tarik Well-Known Member

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    Spidertrax Wheel Spacers Monster Yakima Rack with Load Warrior Leer 100R Cap Bilstein 5100's, TSB 4 leaf pack PIAA 520 Aux Lights
    Bilsteins are supposed to be on there.
    I got the TSB. If I knew then what I know now I wouldn't have.
    Just get a good AAL.
     
  4. Oct 30, 2011 at 7:30 AM
    #4
    PSJ

    PSJ Prerunners Work

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    They installed the TRD Bilsteins when they did the TSB on my truck. I know there are other leaf spring options, but for free this is an upgrade to the stock springs. Go get the TRD shocks back, even if you do not want them, you can sell them on e-bay like I did. :D
     
  5. Oct 30, 2011 at 7:42 AM
    #5
    Toyota Tech31

    Toyota Tech31 Sometimes when I close my eyes, I can't see.

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    Debary, Florida
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    Air Raid air intake, 40 Series Flowmaster Muffler, Front Turn Signals Now Turn And Park, KENWOOD HEAD UNIT W/ ALL KENWOOD SPEAKER UPGRADES AND 2-10" KENWOOD SUBS BEHIND BACK SEAT, Bilstein 5125'S In Rear W/ 1.5 AAL'S, Bilstein 5100 W/ Eibachs Up Front, LR Upper control arms, NFAB steps, Bruteforce Fab Hybrid front bumper, LP10000 SuperWinch, 2 Rigid Industries SRM-2's, OKLedlightbars 6 CREE LED lights as fogs, AVID RBG, 2 4" red ring HIDs mounted behind the grille.
    Only way he could get them back is if they remove the others and put the correct ones back on the truck. Toyota won't give out replaced warranty parts, they have to be sent back to toyota for inspection or thrown away at the discretion of toyota. Either way, he def should go back and get his stuff fixed right, i just ordered a set of tsb springs for a local member with a 2010, and no shocks were needed, per tsb. Dont know why they would have replaced them at that shop.

    This is the only model that should get new shocks:
    2005 – 2008 model year Tacoma with Non-TRD Option Package Truck
     
  6. Oct 30, 2011 at 9:23 AM
    #6
    Tacoma Mike

    Tacoma Mike 42 Year Toyota Master/ASE Master Tech.

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    ^^^^^^^^^^^^^^^^^^^^^
    THIS

    Just to add to Jason's post.
    If they tell you that they don't have them then they owe you a NEW set of shocks.
    Also see if they do another alignment.....It's the right thing to do.
    They screwed up. Lets see if they can salvage the situation.
     
  7. Oct 30, 2011 at 9:24 AM
    #7
    dexterdog

    dexterdog My pee parts itch

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    Tokicos
     
  8. Oct 30, 2011 at 9:24 AM
    #8
    Toyota Tech31

    Toyota Tech31 Sometimes when I close my eyes, I can't see.

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    :popcorn::popcorn::popcorn:

    Yes, keep us posted!!!
     
  9. Oct 30, 2011 at 1:38 PM
    #9
    BigBiscuit

    BigBiscuit Well-Known Member

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    Many of the dealers mis-read the TSB. Mine did the same thing and put the non-TRD shocks on the truck. I made an issue to correct them and when we read the TSB together, they agreed they F'd up. I didn't take back the Bilsteins because I was swapping them out with Bilstein 5100's anyways. I just wanted to show them they were wrong for the next customer that might want to keep the original Bilsteins.
     
  10. Oct 30, 2011 at 5:18 PM
    #10
    Toyota Tech31

    Toyota Tech31 Sometimes when I close my eyes, I can't see.

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    Air Raid air intake, 40 Series Flowmaster Muffler, Front Turn Signals Now Turn And Park, KENWOOD HEAD UNIT W/ ALL KENWOOD SPEAKER UPGRADES AND 2-10" KENWOOD SUBS BEHIND BACK SEAT, Bilstein 5125'S In Rear W/ 1.5 AAL'S, Bilstein 5100 W/ Eibachs Up Front, LR Upper control arms, NFAB steps, Bruteforce Fab Hybrid front bumper, LP10000 SuperWinch, 2 Rigid Industries SRM-2's, OKLedlightbars 6 CREE LED lights as fogs, AVID RBG, 2 4" red ring HIDs mounted behind the grille.
    I dont think we need to generalize about all dealers out there, come to FL and see what ya get before you start talking bad about us.
    Not cool man, not cool! LOL Just kidding, I know there are some mighty shady shops out there.
    :smack:
     
  11. Oct 30, 2011 at 5:29 PM
    #11
    David K

    David K Well-Known Member

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    My service writer insists there is no TSB for the 2010s... I don't need it, but I printed all of it out in case I did, before I get to 36,000 miles.

    I got lucky with the springs they put on my truck! No harsh ride/ bottoming-out.
     
  12. Oct 30, 2011 at 5:47 PM
    #12
    babytruck

    babytruck Babytruck, babytruck...I've got a babytruck :)

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    When I brought mine in for inspection, he came out with an appt and a list of things that they ordered for my truck. I didn't look at it until I got home but I did see that they ordered new shocks for mine too. I immediately called them and told them WHERE on the TSB it said that mine were not to be replaced. He went over the TSB and thanked me for noticing that. I would feel funny if I got something I wasn't supposed to.
     
  13. Oct 30, 2011 at 5:52 PM
    #13
    David K

    David K Well-Known Member

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    AGREE!

    On my 2005:

    [​IMG]
     
  14. Oct 30, 2011 at 5:54 PM
    #14
    BigBiscuit

    BigBiscuit Well-Known Member

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    Yeah, as I said, many dealers. Not all and I was certainly not generalizing. It's just not the first time I heard this happening at different dealers around the country. Also, I don't consider my dealer shady at all. In fact, I'm very pleased with them. They just mis-read the TSB. That's all. They did offer to put the original Bilsteins back on, but as I said, I was going to replace them with 5100's anyways, so no big deal.
     
  15. Oct 30, 2011 at 6:07 PM
    #15
    1bad10tacoma

    1bad10tacoma Well-Known Member

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    They screwed mine up too, i didnt get the Bilstiens.But i am replacing with 5100s soon.
     
  16. Oct 31, 2011 at 9:46 AM
    #16
    thinkingman

    thinkingman Well-Known Member

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    Foglights are for fog, not oncoming traffic!
    Did you install your 5100's on a stock suspension or were there other changes?
     
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