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Still waiting on my Wet Okole seat covers..

Discussion in '3rd Gen. Tacomas (2016+)' started by zooyorkajd, Oct 13, 2021.

  1. Oct 13, 2021 at 5:56 PM
    #1
    zooyorkajd

    zooyorkajd [OP] Well-Known Member

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    I ordered them back in mid August. It took a week for them to send out a P.O. and have been trying to wait patiently. It’s been 7 weeks since the money left my account and still haven’t got an update on my order or tracking since. Just be aware if you’re looking to order from them. I’m about to cancel the order because the lack of communication from them.
     
    CountofQ likes this.
  2. Oct 13, 2021 at 5:57 PM
    #2
    Stocklocker

    Stocklocker Well-Known Member

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    Are they made in China?
     
    Kolter45 likes this.
  3. Oct 13, 2021 at 5:58 PM
    #3
    zooyorkajd

    zooyorkajd [OP] Well-Known Member

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    California.
     
    Last edited: Oct 13, 2021
  4. Oct 13, 2021 at 5:59 PM
    #4
    Stocklocker

    Stocklocker Well-Known Member

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    I wonder if they source fabric from China? Or elsewhere in Asia? The whole supply chain problem is real right now.
     
    Chew likes this.
  5. Oct 13, 2021 at 6:00 PM
    #5
    zooyorkajd

    zooyorkajd [OP] Well-Known Member

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    If they update their customers about this I would understand and instead get them else where. But I haven’t gotten an email since they sent my P.O. back in August.
     
    Stocklocker likes this.
  6. Oct 13, 2021 at 6:26 PM
    #6
    OmahTako

    OmahTako Well-Known Member

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    Costa Mesa, Ca. My buddy owns it. Materials are offshore waiting to be unloaded. It’s gunna get worse for everything.:angrygirl:
     
    Kolter45 and Kev250R like this.
  7. Oct 13, 2021 at 6:46 PM
    #7
    cryptolyme

    cryptolyme Well-Known Member

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    took about 7 weeks for my saddleman seat covers. got an update every step of the process. cutting, sewing, test fitting, etc.
     
  8. Oct 13, 2021 at 6:47 PM
    #8
    zooyorkajd

    zooyorkajd [OP] Well-Known Member

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    Did you ever get a tracking #?
     
  9. Oct 13, 2021 at 6:51 PM
    #9
    Phlogiston

    Phlogiston There are no victims, only volunteers.

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    nun
    They're on one of those cargo ships in port of L.A
     
  10. Oct 13, 2021 at 6:52 PM
    #10
    cryptolyme

    cryptolyme Well-Known Member

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    yea, already got them installed. ordered them on august 6th and received them on september 23rd.
     
  11. Oct 13, 2021 at 6:55 PM
    #11
    CLT_Rick

    CLT_Rick Well-Known Member

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    Sep 7 order and was just told 2 more weeks. FYI this is my 4th set….just installed a set on my wife’s JK and the quality / fit has gone down significantly since my first set (2013).
     
    asuchemist likes this.
  12. Oct 13, 2021 at 6:58 PM
    #12
    zooyorkajd

    zooyorkajd [OP] Well-Known Member

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    I may cancel. Seems like they have forgotten about my order completely. I called and they had no update on my order accept to keep waiting. They didn’t even get me a tracking number.
     
  13. Oct 13, 2021 at 7:04 PM
    #13
    zooyorkajd

    zooyorkajd [OP] Well-Known Member

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    4th set since 2013? All on the same vehicle? Why do you continue to buy them?
     
  14. Oct 13, 2021 at 7:06 PM
    #14
    Amanelot

    Amanelot Member

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    I have ordered several sets over the years for various vehicles I have owned, I don't think I have ever waited less than a month and a half. And this was precovid.

    Have you tried calling them or reaching out in any way? I imagine lead times on these have a least doubled since covid. The entire world is on intergalactic back order.
     
    hrivera007 and OmahTako like this.
  15. Oct 13, 2021 at 7:11 PM
    #15
    zooyorkajd

    zooyorkajd [OP] Well-Known Member

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    I called them 2 weeks ago and they had no update on my order. There excuse was wait a few more weeks. And here I am still with no tracking info or update. I’m quite irritated with the lack of customer service. They took my money before I could blink but have forgotten about my order entirely.
     
  16. Oct 13, 2021 at 7:12 PM
    #16
    CLT_Rick

    CLT_Rick Well-Known Member

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    2010 Silverado…lasted 5 years, sold truck, no issues
    2013 JK….lasted 7 years, just replaced with Bartact
    2016 Tacoma….sold it after 5 months
    2017 JK….installed 2 weeks ago, shit quality, loose fitting, oversized headrest covers
    2021 Tacoma…on order
     
    OmahTako likes this.
  17. Oct 13, 2021 at 7:43 PM
    #17
    TRD2021SPORT

    TRD2021SPORT Well-Known Member

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    No tracking number means they have not shipped yet, all packages nowadays have tracking numbers assigned to them.

    I'd phone them every day asking for a tracking number until they provide it.

    Hopefully you'll love the covers when they arrive that might make the shipping delay a faded memory.
     
    Last edited: Oct 13, 2021
  18. Oct 13, 2021 at 8:06 PM
    #18
    zooyorkajd

    zooyorkajd [OP] Well-Known Member

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    How long after you order did you get tracking?
     
  19. Oct 13, 2021 at 8:29 PM
    #19
    OmahTako

    OmahTako Well-Known Member

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    Just cancel it and go another route. You’re not gonna be happy no matter what the outcome is so save yourself the additional pain.
     
    CountofQ, Kev250R and SpyGoat like this.
  20. Oct 13, 2021 at 8:30 PM
    #20
    OmahTako

    OmahTako Well-Known Member

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    The materials are but they’re made in Costa Mesa California
     
    Phlogiston likes this.

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