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Switch Pros blocked me when I brought up their Android Bluetooth issues

Discussion in '3rd Gen. Tacomas (2016+)' started by burnshimself, Nov 6, 2019.

  1. Nov 6, 2019 at 4:26 PM
    #61
    computeruser6

    computeruser6 Nuclear Janitor

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    Itchyfeet likes this.
  2. Nov 6, 2019 at 4:33 PM
    #62
    auskip07

    auskip07 Well-Known Member

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    it will catch up with them.
     
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  3. Nov 6, 2019 at 4:34 PM
    #63
    Benson X

    Benson X My build thread sucks...

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    If you don't draw blood, you're doing it wrong!
    I don't have a dog in the race here - I don't even have a SwitchPro (I bought a cheap Chinese knock-off version for 1/4 the price).

    BUT.....here are the FACTS

    SwitchPros is falsely advertising their product's compatibility and misleading consumers....plain and simple.

    I realize that consumers needs to be diligent with their research beforehand and they are ultimately responsible for their own purchases, but SwitchPros has not made their consumers aware of the "Samsung Incompatibility" issues and continue to market their products as being compatible "using any device with the Android platform". Only by reading the (bad) reviews in the Play store from other consumers would one learn about potential issues with Samsung devices.

    They (SwitchPros) could save themselves some headaches and (additional) bad reviews by owning up to that fact and publicizing it on the website and app listings. Nothing on their website, app page(s), documentation, FAQs, or Installation instructions indicate anything about compatibility issues with Samsung Devices (or any device for that matter).

    SwitchPros.jpg
    SwitchPros2.jpg
     

    Attached Files:

    Last edited: Nov 6, 2019
  4. Nov 6, 2019 at 4:50 PM
    #64
    mrkabc

    mrkabc Well-Known Member

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    Morimoto XB LED Headlights & Fog Lights, OEM Roof Rack, Homelink Compass Mirror, Power Tailgate Lock, LED bed lights, MESO mirrors & Stage 2 tails, PRO grille. Where's the mall?
    People were adamantly defending Pelfrey and @mahaloTaco as well, how'd that work out for them... :anonymous:
     
  5. Nov 6, 2019 at 4:53 PM
    #65
    bot102

    bot102 The guy who ask a lot of questions

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    Hey OP, if you want to solve the issue, go spend $700+ on a iPhone just so you can use your $500+ Switch Pro to control the lights on your truck!
     
  6. Nov 6, 2019 at 4:56 PM
    #66
    bot102

    bot102 The guy who ask a lot of questions

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    Beat up armor and broken stuff
    Also if we want to get into the nitty-gritty of phone usage by manufacturer statistics...
    upload_2019-11-6_17-55-3.jpg
     
  7. Nov 6, 2019 at 4:58 PM
    #67
    GreyBaldTaco

    GreyBaldTaco Well-Known Member

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    What's the deal with the Mahalo taco?
     
  8. Nov 6, 2019 at 5:04 PM
    #68
    Pyrotech

    Pyrotech Well-Known Member

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    wait... So If I buy the product expecting it to work with my Android, a very common os for mobile phones, and it DOES NOT work.. I am an entitled weenie?

    I am not a switch pro user, I have considered it... just never dug into there site and products much yet as it was not a priorty item for the truck just yet. So I am unaware if they mention this flaw in there system not working with android, or is it just some flavors of android?

    what permission issue are they having, that needs worked out?
     
    deuceb and auskip07 like this.
  9. Nov 6, 2019 at 5:09 PM
    #69
    holyfield19

    holyfield19 GO TIGERS!

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    Busted CV boots and lots of squeaks.
    It’s not even Friday.

    :popcorn:
     
  10. Nov 6, 2019 at 5:10 PM
    #70
    burnshimself

    burnshimself [OP] High Sierra Yota

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    Check out the message they sent me, their words exactly "we have our developer working on hacking the Samsung security permissions"

    Screenshot_20191106-080702_Instagram.jpg
     
  11. Nov 6, 2019 at 5:12 PM
    #71
    Pyrotech

    Pyrotech Well-Known Member

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    years ago, I had a semi-successful business venture, it was doing well. just not well enough to support itself and pay my house bills yet. inside 3 years, the business was project to turn a profit. at the 2 year mark, my day job went away and I change career paths and had a 6 hour commute.

    my wife was going to ship the product, and handle the day to day aspect, I was going to spend my off days making a ton of product so it was in stock ready to go.

    well, my wife started to have issue shipping orders. Once I got wind of it from a several people. and realized I would have to handle everything related to the business even though that was impossible. I CLOSED the doors and shut it down. it was not yet at the point I could hire anyone to do it. and I was dam sure not going to get a bad reputation by not shipping.

    hard choice to make, but I do not regret it... to much. one day it may return, or it will just go back to friends and family only like before it became a business.
     
    NYCTaco52 likes this.
  12. Nov 6, 2019 at 5:26 PM
    #72
    whatstcp

    whatstcp Professional incoherent spammer

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    dude did a successful snorkel group buy, dudes got their stuff at a good price and were happy.

    dude holds a second group buy with 100 something members paying for snorkels, then disappears with money.

    Before my time but that's the gist of it.
     
  13. Nov 6, 2019 at 5:45 PM
    #73
    GreyBaldTaco

    GreyBaldTaco Well-Known Member

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    Damnnnn
     
  14. Nov 6, 2019 at 6:08 PM
    #74
    NYCTaco52

    NYCTaco52 The funniest member here!

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  15. Nov 6, 2019 at 6:46 PM
    #75
    SweetT

    SweetT Well-Known Member

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    I saw something similar on Judge Judy. Scumbag meets a girl, borrows 100.00 bucks from her till next Friday. He pays her back. Then he asks for a grand until he gets his check at the end of the month. Since he paid back the last loan, she trusts him and gives him the cash. Bye bye money.
     
  16. Nov 6, 2019 at 7:37 PM
    #76
    dlo13

    dlo13 Well-Known Member

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    Sorry but, Their product does work on Android. They can’t possibly test every single version of android out there. Also.... Apple has a much more thorough approval process for apps in their store, where as android is a free for all. Open source has its down sides, and Samsung software is trash.


    Additionally - what’s the actual issue with the Samsung devices?
     
  17. Nov 6, 2019 at 8:05 PM
    #77
    CAG Gonzo

    CAG Gonzo Ascendant Spaghetti

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    BLUF: something smells about this situation. Read on if you want some juicy ranting.

    Hot take from a computer scientist with no professional Android or iOS experience but professional experience in other languages and use cases. Take my words for what you will. Or with a grain of salt. Or whatever.

    Android is...weird with a wide spectrum of versions coupled with custom features from phone vendors. That said, I'm having a difficult time reconciling the fact that the fault lies exclusively with Samsung here. Properly developed applications should be robust, dynamic, responsive, intuitive, and a lot more things. But that takes time and money from whomever is hiring the developer. Also requires experience in the language, good specifications, and the desire to be a professional and ethical developer vs one that only does what's necessary to meet the bare minimums.

    All that said, vendors and API producers aren't in the clear, either. There's a lot to be said for very simple things those companies can do to make their product and code better. I could rant a lot about this stuff.

    Anywho, I'm inclined to think the developer of the switch pro app isn't being required (read: paid enough) to make some of the puzzle pieces fit together. Bluetooth is a standardized medium with specific and published rules for its utilization. How one goes about using that on a phone will change with the operating system, maybe the manufacturer, but it's not like Samsung phones are notorious for forcing developers to jump through hoops just to get at the Bluetooth turns out Samsung phones do have BT issues, could be relevant. Or forcing consumers to root their damn phone, a process that, worst case, bricks the phone. Something smells here. I'm not qualified to say for certain what that smell is or where it's coming from.

    Deleting a consumer criticism like that is poor form in my book. Far better to provide facts that correct/clarify or even simply acknowledge the criticism than try and bury it. I would've handled it differently than OP but I stand by my assertion that the vendor handled things from their end rather poorly. And if someone says their product does XYZ, I damn well expect it to do XYZ. If I don't read instructions or expect something beyond the capacity of XYZ, that's on me. But if I can't even do XYZ, that's on them. I don't care how trivial XYZ are, I paid for the ability to do XYZ and I want that ability even if I'll never use it. It's just unethical otherwise. Call it complaining if you want. It is.

    I'd rather make my own setup like this using a raspberry pi and custom PCB and write my own software.

    Edit: sorry for the essay and my lack of MLA citations.
     
    Last edited: Nov 6, 2019
  18. Nov 6, 2019 at 9:16 PM
    #78
    dlo13

    dlo13 Well-Known Member

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    Reasonable expectations.


    I was curious about what people are saying:
    https://play.google.com/store/apps/...itch_pros_sp8100&hl=en_US&showAllReviews=true


    Also - Samsung is notorious for Bluetooth issues related to apps. Take a look a Stackoverflow.... there is an extraordinarily long list of devs complaining that their programs work with every other device, except a samsung device.
     
  19. Nov 6, 2019 at 9:25 PM
    #79
    CAG Gonzo

    CAG Gonzo Ascendant Spaghetti

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    I did not know they actually are notorious. My assessment was based on personal experience which is rather limited. Wonder if the BT issues I have with getting it to auto-connect to Entune are related...
     
  20. Nov 6, 2019 at 9:32 PM
    #80
    dlo13

    dlo13 Well-Known Member

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    I really want to have a conversation and troubleshoot the issue with an android owner who has issues with a switchpro.
    I am sure there are a few things that we could try.
    I am also sure this is something switchpros SHOULD be doing... but we also don't know the background. Who knows how many of their customers have reported the issue.
    I am in the Technology field and issues are reported every day for many things - They need to be prioritized, and some stuff you let burn... this one item may be burning. IDK





    3750 results lol. It's a problem.


    upload_2019-11-6_21-27-51.jpg
     

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