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Switch Pros blocked me when I brought up their Android Bluetooth issues

Discussion in '3rd Gen. Tacomas (2016+)' started by burnshimself, Nov 6, 2019.

  1. Nov 6, 2019 at 9:53 PM
    #81
    GatorAintBoutDat

    GatorAintBoutDat Well-Known Member

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    I chose the Switch Pro over another option largely due to the Bluetooth connectivity. It works half the time as long as I restart my phone (iPhone X) and stand next to the front driver's side fender. FWIW my N2 remote start with cell connectivity cost me less and works throughout the U.S. Even when there were issues we could go to a thread and work with the guy to get the product to do what he said it would do when he sold it. The Switch Pro is currently in a box in my storage unit and for sale, right next to the #1 worst product I bought for my truck.
     
    NYCTaco52 likes this.
  2. Nov 6, 2019 at 10:05 PM
    #82
    whatstcp

    whatstcp Professional incoherent spammer

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    so how much for the switch pro? and what's the worse product you ever bought for your truck? Curiosity
     
  3. Nov 6, 2019 at 10:11 PM
    #83
    GatorAintBoutDat

    GatorAintBoutDat Well-Known Member

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    The switch pro is pending pickup, along with the power tray it was mounted on after they told us it couldn't be installed horizontally after the fact...….

    The #1 worst product was an HID kit that was useless with automatic headlights, even on a relay harness. Lessons learned.
     
    whatstcp likes this.
  4. Nov 6, 2019 at 11:05 PM
    #84
    CAG Gonzo

    CAG Gonzo Ascendant Spaghetti

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    I try to do my research before making claims but got complacent. Samsung can be a real butt head sometimes (says the guy who has had a Samsung phone for over a decade). Thanks for the fact check. I feel bad for all the developers who get shafted for issues like these.
     
    Gunshot-6A likes this.
  5. Nov 7, 2019 at 4:52 AM
    #85
    zippsub9

    zippsub9 Well-Known Member

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    Shit bolted onto other shit, and junk.
    Damn, been following this thread of litigious bitching for over 24 hours hoping to relieve someone of their pain. I was serious about buying one somebody isn’t happy with. If you want to send your pain to Jesus, as noted earlier, PM me for his shipping address.
     
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  6. Nov 7, 2019 at 5:43 AM
    #86
    MannyS

    MannyS Well-Known Member

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    thanks for the awareness on the switch-pro issues. That vendor will not get my cash.
     
    TimC likes this.
  7. Nov 7, 2019 at 5:53 AM
    #87
    Wengel21

    Wengel21 Well-Known Member

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    Sad thing is, like I said in a previous posts, the app is basically abandoned. The app crashes after opening or has a hard time connecting. Basically you hope to use the app to set it up once, and anytime after it's unreliable for it to connect especially after iOS updates. Yesterday I tried to connect the phone and it couldn't connect. It is what it is and I dont expect the company to give a crap. Just from my first interaction with the company when it was first having issues, I dont expect any help from them. If we want to compare companies for products that cost roughly the same, we could compare Blackvue to Switchpros. When the dashcams weren't connecting due to the new iOS update, they updated it a week later and fixed the issue, they also keep the firmware updated for the camera itself to keep it viable overtime. Switchpros just tells you to get a different phone (If you have android, they'll tell you to get Apple. If you have apple they tell you to get android. If you have both they'll probably tell you to get an older phone to have it dedicated just as a remote for your truck.)
     
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  8. Nov 7, 2019 at 9:03 AM
    #88
    CAG Gonzo

    CAG Gonzo Ascendant Spaghetti

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    That right there smells a lot like ignorance. Probably because they don't develop the app in-house and liaise between customers and the developer?
     
    GreyBaldTaco likes this.
  9. Nov 7, 2019 at 10:28 AM
    #89
    Wengel21

    Wengel21 Well-Known Member

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    From what it sounds you're right. They told the OP that he should use an iPhone, and they told me to use an android phone.
     
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  10. Nov 7, 2019 at 10:48 AM
    #90
    CAG Gonzo

    CAG Gonzo Ascendant Spaghetti

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    Man that's some BS. That just means they/their developer isn't doing usability tests, either out of ignorance, apathy, or idiocy. Unethical in my opinion regardless of the reason, and not just from a "I'm a consumer and you aren't doing something to make a good product for me". More from a standpoint of a developer who cares a lot about how people interact with his products and has a modicum of professionalism.
     
    GreyBaldTaco likes this.
  11. Nov 7, 2019 at 10:51 AM
    #91
    NYCTaco52

    NYCTaco52 The funniest member here!

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    Isnt the company on this forum? Coulda swore they were. If they are, maybe they should chime in
     
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  12. Nov 7, 2019 at 10:52 AM
    #92
    GreyBaldTaco

    GreyBaldTaco Well-Known Member

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    Sounds like they are using a crap dev, lots of them out there, and pushing it off on the customer. That's no good.
     
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  13. Nov 7, 2019 at 10:58 AM
    #93
    Gunshot-6A

    Gunshot-6A West Coast Randy

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    Their customer service for a recurring issue I have had is top notch, but I def haven't brought up the BT thing. I have the same issue on my older 8100 model. I'm willing to bet the root cause if the dev.
     
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  14. Nov 7, 2019 at 11:01 AM
    #94
    NYCTaco52

    NYCTaco52 The funniest member here!

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    You decide if you're putting money in for that CWIS? C'mon man!!
     
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  15. Nov 7, 2019 at 11:04 AM
    #95
    Gunshot-6A

    Gunshot-6A West Coast Randy

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    So I actually worked for OshKosh for a while which makes the Centurion C-RAM. It's...loud. Pretty sure a switchpro couldn't operate it though.

    [​IMG]
     
    Last edited: Nov 7, 2019
  16. Nov 7, 2019 at 11:23 AM
    #96
    wheeliest

    wheeliest ///////////////////

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    NO SWAYBAR, Spacer lift with dirty4's
    The BT app work for that thing?
     
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  17. Nov 7, 2019 at 11:23 AM
    #97
    fiftyxp

    fiftyxp Well-Known Member

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    well which phone do you have?
     
  18. Nov 7, 2019 at 11:24 AM
    #98
    wheeliest

    wheeliest ///////////////////

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    NO SWAYBAR, Spacer lift with dirty4's
    fxtec pro1
     
  19. Nov 7, 2019 at 11:24 AM
    #99
    fiftyxp

    fiftyxp Well-Known Member

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    no wont work you need the other one
     
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  20. Nov 7, 2019 at 11:24 AM
    #100
    wheeliest

    wheeliest ///////////////////

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    NO SWAYBAR, Spacer lift with dirty4's
    can i manually pull the trigger?
     
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