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Taco Garage experience (TLDR; great.)

Discussion in '3rd Gen. Tacomas (2016-2023)' started by a_king, Dec 10, 2020.

  1. Dec 10, 2020 at 5:36 PM
    #1
    a_king

    a_king [OP] Well-Known Member

    Joined:
    Oct 26, 2020
    Member:
    #344905
    Messages:
    64
    Felt worthwhile to take the 5 mins to post.

    Order the DMM kit and some ditch lights + mounts from the folks at Taco Garage. Great Turkey day deals. Box came today and it looked like UPS ran over it with the truck. Whole top corner of box was ripped of & taped. Turns out some of the mounting parts & a lighting harness fell out.

    Spoke to Andy at TG, he patiently listened as I ranted about the box. Said he would make it right & I got a shipping confirmation an hour later.

    Will update to install, but build quality looks great.
     
    eurowner and NJCementaco like this.
  2. Dec 10, 2020 at 7:27 PM
    #2
    bmxtaco

    bmxtaco Well-Known Member

    Joined:
    May 16, 2015
    Member:
    #155410
    Messages:
    178
    Planet Florida
    Vehicle:
    2021 TRD OR 6MT
    Also just had a great experience with them replacing a part no questions asked, response in moments with a tracking number.
     
  3. Dec 10, 2020 at 7:41 PM
    #3
    GeorgiaTacoJM

    GeorgiaTacoJM @beardedtacoma

    Joined:
    May 13, 2020
    Member:
    #327911
    Messages:
    108
    Gender:
    Male
    First Name:
    Brian
    Vehicle:
    2019 TRD OR
    KD MAX Tune, Westcott Lift, Method Wheels, Nittos, RCI Bed Rack, Sumo Springs
    I am a huge fan of theirs. Always great experiences.
     
  4. Dec 10, 2020 at 9:24 PM
    #4
    Goatfrog

    Goatfrog Well-Known Member

    Joined:
    Jul 7, 2020
    Member:
    #333710
    Messages:
    879
    Gender:
    Male
    First Name:
    Bill
    Pittsburgh, PA
    Vehicle:
    2020 Red DCLB TRD Off Road
    They did right by me when I received a malfunctioning product. Honestly the only complaint I could possibly have had is they were a bit slow at responding to emails and texts, but I attributed that to the fact that we were in the height of the pandemic. They are a great company in my opinion.
     
  5. Feb 8, 2021 at 7:06 PM
    #5
    a_king

    a_king [OP] Well-Known Member

    Joined:
    Oct 26, 2020
    Member:
    #344905
    Messages:
    64
    Yep. Them dealing with the shipping issue was great.
     

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