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Tacoma @ Dealer getting rear TSB = 3 days (WTF) Question on AAL/Shock install qoute??

Discussion in '2nd Gen. Tacomas' started by VeNoMiZeD, Mar 4, 2010.

  1. Mar 4, 2010 at 12:39 PM
    #1
    VeNoMiZeD

    VeNoMiZeD [OP] Well-Known Member

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    Hey there,

    Well I dropped my truck off yesterday 3/3 for the rear TSB. Intially I went in the week before and spoke to the service writer to order the parts (so I thought) to get my truck in and out ASAP. Fast forward to yesterday, I get there and nothing was ordered. I then asked him how long will this take. He told me they would need to check it out and then it should be ready the following day, which is today 3/4. So I called today and asked when my truck will be ready and he now tells me that the parts never came and that it will be in tomorrow. So now it's a total of three days that they will have my truck and leaves me with no primary vehicle. To top it off I have a platinum coverage and he denied my rental car, saying that they are out of them because of the prius recall. WTF, all he had to do was look at my damn truck and notice that there were 3 leaves, order the damn parts, let me come in on the day we agreed on and put them on. But no......I didn't want to press the issue because I don't want to be denied the rear TSB. Especially since my truck has under 1k miles. So I'm letting it slide this time.


    To my next rant: I bought a set of wheels and tires from 4WP and my set came in today. But they are so booked that they have an appointment until Monday? Are you serious, to mount and balance and throw them on my truck takes that long that they can't squeeze me in?

    So I ordered some 5100/5125 rears and Toytec AAL. I asked 4WP for install price. He said $275 + 125 for alignment. Forget the alignment part. Im heading to firestone for the lifetime alignment $150. So is $275 a fair price for the shock/aal install? How much should I get it for if not? Unfortunately I have no other options of installing them myself or friends. No tools, no space are my problems. I live in Condo that does not allow working on vehicles and have no friends with experience with things like this. Thanks for the help!
     
  2. Mar 4, 2010 at 12:50 PM
    #2
    BassPilot

    BassPilot Well-Known Member

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    Bennett
    Bay Area, California
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    2010 DC 4X4 TRD Offroad manual
    TRD Cold Air Intake, TRD Cat Back, 5100's, TSB
    What dealer are you having the TSB performed at?
     
  3. Mar 4, 2010 at 5:40 PM
    #3
    skistoy

    skistoy Make mine a Double!

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    Western New York
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    Rear Spring TSB,Billy 5100@.85,Bull bar,Nerfbar,Painted Grill,Painted Rims,Bed D-rings,Compustar Starter,Goodyear Duratrac's,Transmission TSB,Brake Overide
    you should be having the dealer install the billy's for delaying your truck, they will have it apart anyways.

    Your having the TSB and a AAL??
     
  4. Mar 4, 2010 at 5:49 PM
    #4
    Redfox1

    Redfox1 'Stralia! Riding Roo's and wrangling koalas

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    Santa Paula, CA and SLO
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    Browning Floor Mats, 275/70/17 BFG All-Terrain T/A's, Procomp 7089 wheels,Rear Spring TSB, Bilstein 5100's, LED roof light, seatbelt chime disabled, CB, UWS Toolbox,
    You shouldnt leave your truck with them until they actually get the parts. I dont know about the install of the shocks part, but im in the same boat. I got the TSB done and ordered the shocks and am now looking for a place to put them on. Hopefully it wont be too expensive.
     
  5. Mar 4, 2010 at 5:49 PM
    #5
    VeNoMiZeD

    VeNoMiZeD [OP] Well-Known Member

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    Yes, 5 leaves total with 5100 fronts and 5125 rears. My shocks are being delivered sometime tomorrow, whenever UPS gets here. By then the TSB should be done.
     
  6. Mar 4, 2010 at 5:56 PM
    #6
    Rocketball

    Rocketball If The World Didn't Suck, We'd All Fall Off

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    I had the exact same problem with my dealer. Didn't order any parts until the truck was at their doorstep, even though I called and scheduled an appointment and they knew EXACTLY what I was coming in for..... :mad:
     
  7. Mar 4, 2010 at 6:28 PM
    #7
    dexterdog

    dexterdog My pee parts itch

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    You kind of answered your own question. You stated that you have no other options so the answer is yes-$275 is a good price.

    I am also going to play a little devil's advocate here and say there probably is a little more to the story with the dealership. If the situation is really as convoluted as you describe I would either A) schedule with another dealership or B) Have a little patience with a free suspension upgrade and pray that everything works out. Sure, three days is a little extreme but I know a lot of service bays are unusually busy due to all this recall business and I would assume that recall work would take priority.
     
  8. Mar 4, 2010 at 6:28 PM
    #8
    aficianado

    aficianado Well-Known Member

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    bay area, california
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    2006 access cab. 4x4, TRD-OR
    OME lift. 884 coils, 1.5" AAL's installed on nonTSB leafs. front diff drop kit.
    save the parts, and go to the norcal section. there is a mod day coming up..we can converge on your truck and have those parts put in..one hour, two tops.

    let me add...i bet those toyo dealerships are slammed.
     
  9. Mar 4, 2010 at 6:31 PM
    #9
    VeNoMiZeD

    VeNoMiZeD [OP] Well-Known Member

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    Well I do have other options of shopping around for pricing. I just don't know what a fair price would be for a job like that. So I thought I would ask here and get a honest answer.
     
  10. Mar 4, 2010 at 6:34 PM
    #10
    aficianado

    aficianado Well-Known Member

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    OME lift. 884 coils, 1.5" AAL's installed on nonTSB leafs. front diff drop kit.
    $275 sounds like a decent price. i bet a pro could do it fast. so maybe they are giving themselves 2 hours?
     
  11. Mar 4, 2010 at 6:34 PM
    #11
    VeNoMiZeD

    VeNoMiZeD [OP] Well-Known Member

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    I understand there is a recall, but when I go to a dealer the week before to streamline the process. I just don't get why they couldn't have ordered the parts beforehand, instead of holding my truck there.
     
  12. Mar 4, 2010 at 10:33 PM
    #12
    DTacoms

    DTacoms Well-Known Member

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    I can't believe you left your truck while waiting for parts and without a loaner car. That dealership is stupid to tell you that they can not provide you one because of prius recall. They need to provide one from a rental company (like hertz or enterprise)!

    $275 is a resonable price.
     
  13. Mar 4, 2010 at 10:46 PM
    #13
    VeNoMiZeD

    VeNoMiZeD [OP] Well-Known Member

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    Yeah I know, if I didn't have my parts ordered and on it's way and parts were purchased with TSB in my mind. I would have complained more but I didn't want to ruin my chance and blow my whole setup.
     
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