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Tacotunes Customer Service

Discussion in 'Audio & Video' started by Jako, Aug 2, 2011.

  1. Jako

    Jako [OP] Active Member

    Joined:
    Dec 26, 2010
    Member:
    #48213
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    35
    Gender:
    Male
    First Name:
    Jake
    Arizona
    Magnaflow Catback, ScanguageII, N-Fab Lightbar, Hella 500FF (x4)
    I'm having a bit of difficulty communicating with Tacotunes. Their phone contact is a Magic Jack # that does not work. Email traffic has been very sparse on their behalf. I don't want to bash on them by any means, I have had nothing but good business with them in the past. I'm just not having much luck this time around. Has anyone else had issues with them lately?
     
  2. LEX

    LEX --- --- --- - ----

    Joined:
    Oct 15, 2008
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    #9991
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    3,589
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    Male
    Houston, Texas
    Vehicle:
    100 Series LC
    Terrible customer service. I email them asking a question. They reply without answering my question and tell me to "like" them on Facebook. :rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes:
     
  3. Jako

    Jako [OP] Active Member

    Joined:
    Dec 26, 2010
    Member:
    #48213
    Messages:
    35
    Gender:
    Male
    First Name:
    Jake
    Arizona
    Magnaflow Catback, ScanguageII, N-Fab Lightbar, Hella 500FF (x4)
    I have attempted Email, Facebook, and Phone. I'm at the point now I think I'm out $110 on this one, along with $300 in speakers in dire need of a home.
     
  4. 808matt

    808matt Well-Known Member

    Joined:
    Jun 18, 2009
    Member:
    #18604
    Messages:
    563
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    Male
    hawaii
    Vehicle:
    o6 PreRunner SR5 TRD sport
    it took me 3 months to get my speaker adaptors from them. i patiently waited 2 months since i'm from hawaii and shit takes forever to get here. then it took the last month of non stop calling, emailing and then i told them to cancel my order and behold got my stuff in 3 days.
     
  5. Blackshirts

    Blackshirts Well-Known Member

    Joined:
    Feb 24, 2010
    Member:
    #32057
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    Male
    First Name:
    Mike
    TX
    Vehicle:
    09 PreRunner
    Headlight mod, sound system. MB Motor Sport Rims. Black Tails. 5100's, 885, grill craft, Fogs, N-Fab Step Sides. BFG TKO Tires, Wet Oks, LED map lights and dome, LED gauge mod
    yea there customer service is bad. its a one man operation from what I understand.

    Just keep hounding him and hopefully you will get your stuff. it took him two months to get me the 6X9 kit. good luck to ya
     
  6. Burns

    Burns Well-Known Member

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    Jun 19, 2007
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    #1871
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    NJ
    Vehicle:
    Truck is Sold
    I am shocked they are still in business. :eek:
     
  7. Burns

    Burns Well-Known Member

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    NJ
    Vehicle:
    Truck is Sold
    :rofl:

    WTF are doing wrong going to work everyday to make an honest living. Why not just start a company and steal from people.
     
  8. jhodge83

    jhodge83 Any dog under 50# is a cat and cats are useless... Staff Member

    Joined:
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    Jamie
    Moncks Corner, SC
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    09 Timberland Mica DC 4WD Sport
    wat?
    exactly...100% profit, minus the website registration fees. no one to answer emails/phones, no phone line to pay for, one the website was set up there's no need to have internet at all, no one to pay to make things b/c they dont have the product to make...i need to get into this!!! everyone send me $15 for TW stickers:D
     
  9. raswank

    raswank Well-Known Member

    Joined:
    Aug 1, 2010
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    #41087
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    First Name:
    Rick
    Auburn,Ma
    Vehicle:
    2010 Tacoma Double Cab 4x4 6 speed
    Grillcraft, Rear leaf TSB, 5100's at .85, with Eibachs, 265/70/17 BF Goodrich AT/S Tires, Hella 500's behind Grill, Kenwood KDC X995 H/U all Boston Acoustic speakers, JL Audio subs, Kenwood XR5 S amp, ATX Chrome 17x8 wheels
    I bought there speaker adapters for my front 6x9 speakers, and then couldn't get the door skins back on. Had to trim the shit out of them. They SUCK SUCK SUCK
     
  10. jrdbrn

    jrdbrn .

    Joined:
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    Jared
    Louisiana
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    11 TRD Off Road
    If you paid with Paypal, file a complaint. You can get your money back.
     
  11. Simon's Mom

    Simon's Mom Wag More Bark Less

    Joined:
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    First Name:
    Judy or Jude :)
    SBurl Vermont
    Vehicle:
    13 TRD OR DC MGM
    Stock for now
    I think topic has been discussed before & was even a poll of some sort.
    GL hope you get your stuff or your $$ back somehow.
     
  12. 478DblSport

    478DblSport Thermonuclear Protection

    Joined:
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    Byron, GA
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    07 Silver Streak Mica PreRunner DC TRD Sport
    | EXTERIOR | Access Roll-up Tonneau Cover, Tailgate Hose Clamp Mod, Shortened OEM Antenna, DeeZee Bed Mat ---------------------------- | INTERIOR | Flyzeye V2W (Amber/White/Amber) Audio: Alpine CDA-117, PDX-5 (119Wx4+410W), Polk Audio MM6501 (F) & MM651 (R), JL Audio CP108LG-W3v3 (Sub), w/Monster, Rockford, & Streetwire cabling, Metra Dash Kit.
  13. hookedontronics

    hookedontronics Well-Known Member

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    Jake
    Glenville, NY
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    Icon extended travel 3.5" front coilovers, DSM UCAs, TSB leaf pack w/ wheelers AAL, All Pro U-bolt flip kit, Walker Evans 2.0 rear shocks, 18" XD Monster rims, Nitto trail grappler 285/65R18 Tires, Color matched grill, Grillcraft, Kragen HIDs, Carling switches, my bed light mod, diff drop, Alpine IVA-W505, JL Audio C5 componets and coaxials, JL 300/4 and 250/1 amps and JL stealthbox, wheathertechs, avs vent visors, toyota bed x-tender, alcantara center console cover and door pocket covers, console vault, color matched mirrors, heated mirrors, etc etc etc
    I sell speaker rings :)

    sig
     
  14. Jako

    Jako [OP] Active Member

    Joined:
    Dec 26, 2010
    Member:
    #48213
    Messages:
    35
    Gender:
    Male
    First Name:
    Jake
    Arizona
    Magnaflow Catback, ScanguageII, N-Fab Lightbar, Hella 500FF (x4)
  15. UndefinedTaco

    UndefinedTaco I'll eat all your food.

    Joined:
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    Justin
    Tracy, CA
    Vehicle:
    Toyota
    It's an 89 Toyota Pickup. I got some stuff done to it.. FJ axles going under it soon.
    Bullshit.

    I've been through the process a few times and have gotten my money back.
    If their is legitimate proof, i.e. the seller doesn't respond within 5 days, ignores the claim yet still logs into paypal, etc)
     
  16. Jako

    Jako [OP] Active Member

    Joined:
    Dec 26, 2010
    Member:
    #48213
    Messages:
    35
    Gender:
    Male
    First Name:
    Jake
    Arizona
    Magnaflow Catback, ScanguageII, N-Fab Lightbar, Hella 500FF (x4)
    Attempted getting my money back through Paypals resolution center. Because the sale was over 45 days ago they can not help. So its a wrap, I have not heard a peep from TacoTunes, Rob the customer service manager/only employee doesn't even have the common decency to apologize let alone refund me my money. $110 down the drain, I will never do business with them again.
     
  17. Bozack

    Bozack Well-Known Member

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    First Name:
    Rube
    Dirty South
    Vehicle:
    2010 DC
    I cut my own. Bought a 4x8 sheet of MDF from Lowes that had a corner chipped off. They knocked half off the price, so I got it for $15. I made my own sub box, speaker and amp mounts with about 70% of the sheet. BTW. That grey stuff surrounding the mount is strip caulking.
    [​IMG]
     
  18. steviestyles

    steviestyles The "Search" tab is your friend!!

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    Steve
    Colorado Springs
    Vehicle:
    07 DC 4x4 TRD Off Road
    Bone Stock
    It's amazing people still attempt to buy stuff through TT with all the negative posts on TW. If you need speaker boxes or adapters go through Mr Marv.
     
  19. hogeyphenogey

    hogeyphenogey If only it would snow here in Mass...

    Joined:
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    Dave
    Chicopee, MA
    Vehicle:
    2006 TRD Sport Ext cab
    Truxedo tonneau cover, TRD skid plate, red calipers, Mesh grille, chrome door handles, Grid-It center console mod, debadged, Redline hood struts, Redline tailgate strut, LED dome, map, and plate lights
    Dammit... I was excited because they're the only place online I found textured double din surrounds to match my 06 interior. I popped on their site and they also carry the adapter to use the steering wheel controls with an aftermarket stereo. DAMMIT DAMMIT DAMMIT! Glad i stumbled onto this thread.
     
  20. paintdiddy

    paintdiddy Machine gun shits

    Joined:
    Oct 12, 2008
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    shithead
    nj and not from "the jersey shore"
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    silver bullet
    Where is taco tunes based out of?state? Some dude basement?
     
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