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Tacotunes Customer Service

Discussion in 'Audio & Video' started by Jako, Aug 2, 2011.

  1. Aug 2, 2011 at 9:32 AM
    #1
    Jako

    Jako [OP] Active Member

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    Jake
    Arizona
    Magnaflow Catback, ScanguageII, N-Fab Lightbar, Hella 500FF (x4)
    I'm having a bit of difficulty communicating with Tacotunes. Their phone contact is a Magic Jack # that does not work. Email traffic has been very sparse on their behalf. I don't want to bash on them by any means, I have had nothing but good business with them in the past. I'm just not having much luck this time around. Has anyone else had issues with them lately?
     
  2. Aug 2, 2011 at 1:20 PM
    #2
    LEX

    LEX --- --- --- - ----

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    Houston, Texas
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    Terrible customer service. I email them asking a question. They reply without answering my question and tell me to "like" them on Facebook. :rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes:
     
  3. Aug 4, 2011 at 9:07 AM
    #3
    Jako

    Jako [OP] Active Member

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    Jake
    Arizona
    Magnaflow Catback, ScanguageII, N-Fab Lightbar, Hella 500FF (x4)
    I have attempted Email, Facebook, and Phone. I'm at the point now I think I'm out $110 on this one, along with $300 in speakers in dire need of a home.
     
  4. Aug 4, 2011 at 9:12 AM
    #4
    808matt

    808matt Well-Known Member

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    hawaii
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    it took me 3 months to get my speaker adaptors from them. i patiently waited 2 months since i'm from hawaii and shit takes forever to get here. then it took the last month of non stop calling, emailing and then i told them to cancel my order and behold got my stuff in 3 days.
     
  5. Aug 4, 2011 at 9:19 AM
    #5
    Blackshirts

    Blackshirts Well-Known Member

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    TX
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    Headlight mod, sound system. MB Motor Sport Rims. Black Tails. 5100's, 885, grill craft, Fogs, N-Fab Step Sides. BFG TKO Tires, Wet Oks, LED map lights and dome, LED gauge mod
    yea there customer service is bad. its a one man operation from what I understand.

    Just keep hounding him and hopefully you will get your stuff. it took him two months to get me the 6X9 kit. good luck to ya
     
  6. Aug 4, 2011 at 9:40 AM
    #6
    Burns

    Burns Well-Known Member

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    Truck is Sold
    I am shocked they are still in business. :eek:
     
  7. Aug 4, 2011 at 9:50 AM
    #7
    Burns

    Burns Well-Known Member

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    NJ
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    :rofl:

    WTF are doing wrong going to work everyday to make an honest living. Why not just start a company and steal from people.
     
  8. Aug 4, 2011 at 9:52 AM
    #8
    jhodge83

    jhodge83 Any dog under 50# is a cat and cats are useless... Staff Member

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    Moncks Corner, SC
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    wat?
    exactly...100% profit, minus the website registration fees. no one to answer emails/phones, no phone line to pay for, one the website was set up there's no need to have internet at all, no one to pay to make things b/c they dont have the product to make...i need to get into this!!! everyone send me $15 for TW stickers:D
     
  9. Aug 4, 2011 at 9:53 AM
    #9
    raswank

    raswank Well-Known Member

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    Rick
    Auburn,Ma
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    Grillcraft, Rear leaf TSB, 5100's at .85, with Eibachs, 265/70/17 BF Goodrich AT/S Tires, Hella 500's behind Grill, Kenwood KDC X995 H/U all Boston Acoustic speakers, JL Audio subs, Kenwood XR5 S amp, ATX Chrome 17x8 wheels
    I bought there speaker adapters for my front 6x9 speakers, and then couldn't get the door skins back on. Had to trim the shit out of them. They SUCK SUCK SUCK
     
  10. Aug 4, 2011 at 9:56 AM
    #10
    jrdbrn

    jrdbrn .

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    If you paid with Paypal, file a complaint. You can get your money back.
     
  11. Aug 4, 2011 at 10:09 AM
    #11
    Simon's Mom

    Simon's Mom Wag More Bark Less

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    SBurl Vermont
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    Stock for now
    I think topic has been discussed before & was even a poll of some sort.
    GL hope you get your stuff or your $$ back somehow.
     
  12. Aug 4, 2011 at 10:23 AM
    #12
    478DblSport

    478DblSport Thermonuclear Protection

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    | EXTERIOR | Access Roll-up Tonneau Cover, Tailgate Hose Clamp Mod, Shortened OEM Antenna, DeeZee Bed Mat ---------------------------- | INTERIOR | Flyzeye V2W (Amber/White/Amber) Audio: Alpine CDA-117, PDX-5 (119Wx4+410W), Polk Audio MM6501 (F) & MM651 (R), JL Audio CP108LG-W3v3 (Sub), w/Monster, Rockford, & Streetwire cabling, Metra Dash Kit.
  13. Aug 4, 2011 at 11:48 AM
    #13
    hookedontronics

    hookedontronics Well-Known Member

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    I sell speaker rings :)

    sig
     
  14. Aug 4, 2011 at 11:55 PM
    #14
    Jako

    Jako [OP] Active Member

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    Arizona
    Magnaflow Catback, ScanguageII, N-Fab Lightbar, Hella 500FF (x4)
  15. Aug 5, 2011 at 3:42 AM
    #15
    UndefinedTaco

    UndefinedTaco I'll eat all your food.

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    It's an 89 Toyota Pickup. I got some stuff done to it.. FJ axles going under it soon.
    Bullshit.

    I've been through the process a few times and have gotten my money back.
    If their is legitimate proof, i.e. the seller doesn't respond within 5 days, ignores the claim yet still logs into paypal, etc)
     
  16. Aug 9, 2011 at 11:32 AM
    #16
    Jako

    Jako [OP] Active Member

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    Jake
    Arizona
    Magnaflow Catback, ScanguageII, N-Fab Lightbar, Hella 500FF (x4)
    Attempted getting my money back through Paypals resolution center. Because the sale was over 45 days ago they can not help. So its a wrap, I have not heard a peep from TacoTunes, Rob the customer service manager/only employee doesn't even have the common decency to apologize let alone refund me my money. $110 down the drain, I will never do business with them again.
     
  17. Aug 10, 2011 at 1:11 AM
    #17
    Bozack

    Bozack Well-Known Member

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    Rube
    Dirty South
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    I cut my own. Bought a 4x8 sheet of MDF from Lowes that had a corner chipped off. They knocked half off the price, so I got it for $15. I made my own sub box, speaker and amp mounts with about 70% of the sheet. BTW. That grey stuff surrounding the mount is strip caulking.
    [​IMG]
     
  18. Aug 10, 2011 at 2:40 AM
    #18
    steviestyles

    steviestyles The "Search" tab is your friend!!

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    Colorado Springs
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    Bone Stock
    It's amazing people still attempt to buy stuff through TT with all the negative posts on TW. If you need speaker boxes or adapters go through Mr Marv.
     
  19. Aug 10, 2011 at 3:11 AM
    #19
    hogeyphenogey

    hogeyphenogey Rotted frame = New Truck!

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    Chicopee, MA
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    new truck... No mods yet!
    Dammit... I was excited because they're the only place online I found textured double din surrounds to match my 06 interior. I popped on their site and they also carry the adapter to use the steering wheel controls with an aftermarket stereo. DAMMIT DAMMIT DAMMIT! Glad i stumbled onto this thread.
     
  20. Aug 10, 2011 at 5:13 AM
    #20
    paintdiddy

    paintdiddy Machine gun shits

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    shithead
    nj and not from "the jersey shore"
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    Where is taco tunes based out of?state? Some dude basement?
     
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