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thank you DDM

Discussion in 'Lighting' started by Bellis, Apr 7, 2010.

  1. Apr 7, 2010 at 11:45 AM
    #1
    Bellis

    Bellis [OP] friggin rad

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    Ben
    mass southshore
    Vehicle:
    pyrite 6-speed 2012 offroad
    driver mod
    yesterday i went for a long drive with my newly installed hid fogs and head lights, that i like very much. Aparently i didnt press hard enuff on the drivers side ballest, causing it to fall down and drag until getting ripped of. now ths upset me very much, and what has me so pleased with ddm is that with one phone call and no real dispute they agreed to send me a new ballest at no charge to me. so THANK YOU DDM
     
  2. Apr 7, 2010 at 11:49 AM
    #2
    battlescars

    battlescars Professionull1

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    Alex
    Escondido, CA
    Vehicle:
    2003 5-lug Prerunner
    Couple shocks, some old tires, and a bad paint job
    I agree, DDM is definitely a great company, I too have their HID kits and use them off-road a lot. Not to mention their kits are so cheap with a lifetime warranty.
     
  3. Apr 7, 2010 at 11:53 AM
    #3
    Bellis

    Bellis [OP] friggin rad

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    mass southshore
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    pyrite 6-speed 2012 offroad
    driver mod
    i just couldnt believe it, i had a problem some what similar to this else where and it took months to get it taken care of.
     
  4. Apr 7, 2010 at 12:54 PM
    #4
    Viet2100

    Viet2100 Well-Known Member

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    Viet
    Delray Beach, FL
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    2007 Infiniti G35S
    Nice. I am glad they are taking care of their customers to balance out the bad customer service they gave out a couple months ago.
     
  5. Apr 7, 2010 at 2:48 PM
    #5
    GQJET

    GQJET Active Member

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    DTRL, BHLM, URD SS, URD TCAI
    I heard the same about there bad customer service. Maybe they have changed
     
  6. Apr 7, 2010 at 4:50 PM
    #6
    Viet2100

    Viet2100 Well-Known Member

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    Viet
    Delray Beach, FL
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    2007 Infiniti G35S
    Every company has their ups and downs. Why do people continue to bitch?
     
  7. Apr 7, 2010 at 4:53 PM
    #7
    MOT

    MOT Prez of @battleborntacomas and ASSHOLE!

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    Daniel
    las vegas
    Vehicle:
    08 MOT DB DC 4X4 Sr5
    Black Housing Head,H.I.D 10k headlights, 3k Foglights, T-Rex #2 Eyelids Lights, Blacked Out Tails Lights, 5% Tint all around, Tinted Windshield, Wet Okole's, WeatherTech Mats, Magnaflow Exhaust, Pro Comp 6 Inch Lift, K&N Intake,Avidoffroad Light Bar
    I Will Be Ordering My Fogs From Them Soon!DDM Seens To Be Great!
     
  8. Apr 7, 2010 at 5:09 PM
    #8
    Slimwood Shady

    Slimwood Shady I love your mom!

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    Linwood
    Hampton, VA
    Vehicle:
    Tough as woodpecker lips...
    Icon Ext Travel COs w/700lb King ID springs Icon VS 2.0 Rear Shocks All-Pro Expo Leaf Pack TC UCA Retrofit Headlights Wet Okles Weathertech Floor Mats TRD Exhaust ATO rear bumper w/swing out tire carrier ARB bumper Smittybilt XRC8 ATO IFS, Tranny, Transfer, and gas tanks skid 4x Innovation DOM sliders w/kickout
    I ordered mine this weekend. Got an invoice email on Monday, but still nothing indicating that they shipped:notsure:
     
  9. Apr 7, 2010 at 5:13 PM
    #9
    sethr21785

    sethr21785 Well-Known Member

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    Seth
    Windham Maine
    Vehicle:
    09 TRD SPORT
    TRD Short Throw, TRD Exhaust, 5100 1.5, Weathertech floor liners, AFE Filter, Projector Head and fogs, Weathertech vent visors
    took them about a week to ship mine.. be patient
     
  10. Apr 7, 2010 at 5:15 PM
    #10
    rmb_crew

    rmb_crew My other ride has 18,400HP!!!!!!

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    Ryan
    Jacksonville, FL 30.243103, -81.591007‎
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    2010 F150 XLT SuperCrew 4X4
    Access larado tonneau, magnaflow exhaust
    Yeah there shipping stuff needs a little work but its no biggy. My stuff arrived before i even got any kind of shipment notification. Oh well i got them no problem and it was about a week.
     
  11. Apr 7, 2010 at 5:22 PM
    #11
    Viet2100

    Viet2100 Well-Known Member

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    Viet
    Delray Beach, FL
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    When you pay extra for 2-day or express, don't expect it to get there in... 2 or 3 days. Remember that there is HANDLING and PROCESSING time.
     
  12. Apr 7, 2010 at 5:25 PM
    #12
    rmb_crew

    rmb_crew My other ride has 18,400HP!!!!!!

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    Jacksonville, FL 30.243103, -81.591007‎
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    2010 F150 XLT SuperCrew 4X4
    Access larado tonneau, magnaflow exhaust
    yeah always do the standard shipping.
     
  13. Apr 7, 2010 at 5:25 PM
    #13
    Slimwood Shady

    Slimwood Shady I love your mom!

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    Linwood
    Hampton, VA
    Vehicle:
    Tough as woodpecker lips...
    Icon Ext Travel COs w/700lb King ID springs Icon VS 2.0 Rear Shocks All-Pro Expo Leaf Pack TC UCA Retrofit Headlights Wet Okles Weathertech Floor Mats TRD Exhaust ATO rear bumper w/swing out tire carrier ARB bumper Smittybilt XRC8 ATO IFS, Tranny, Transfer, and gas tanks skid 4x Innovation DOM sliders w/kickout
    Very good point. Just figured it would only take 3 days to proccess. No worries...
     
  14. Apr 7, 2010 at 5:55 PM
    #14
    Slimwood Shady

    Slimwood Shady I love your mom!

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    #19585
    Messages:
    10,431
    Gender:
    Male
    First Name:
    Linwood
    Hampton, VA
    Vehicle:
    Tough as woodpecker lips...
    Icon Ext Travel COs w/700lb King ID springs Icon VS 2.0 Rear Shocks All-Pro Expo Leaf Pack TC UCA Retrofit Headlights Wet Okles Weathertech Floor Mats TRD Exhaust ATO rear bumper w/swing out tire carrier ARB bumper Smittybilt XRC8 ATO IFS, Tranny, Transfer, and gas tanks skid 4x Innovation DOM sliders w/kickout
    LOL, Holy Shit!!! As soon as I put that shit in there, I got an email...My lights have shipped!! Way to go DDM!!
     
  15. Apr 7, 2010 at 6:00 PM
    #15
    mxracer244

    mxracer244 Well-Known Member

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    Michael
    Quad Cities
    Vehicle:
    2007 TRD Sport
    For me DDM was great to work with. I wasn't real happy with the double sided tape that they ship with the units as it wasn't strong enough and both ballasts fell off within a few days. I had to purchase stronger tape and re-install. They shipped quickly and was great to work with when I had an installation issue with the bulbs being installed upside down. I can't blame them for my bad installation skills, can I?
     
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