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The "TSB" about srings and my options.

Discussion in 'Suspension' started by JeffRock, Mar 22, 2009.

  1. Mar 22, 2009 at 8:01 AM
    #1
    JeffRock

    JeffRock [OP] Well-Known Member

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    Toyota all weather floor mats. Mag light that clunks around in the jack compartment. Dog hair. Dog drool on the windows.
    So does anyone have an idea about how to go after the dealer about the spring "TSB"?
    I have that silly sticker that says reduced by 390Lbs.
    My problem was I was hauling 720Lbs of plaster to the dump last week. the truck was bottoming out over everything.
    I told the dalesman that I would be hauling plaster, Sheetrock and other various housing supplies. at least half a dozen times while looking/ haggling.

    I just got my Toyota survey, in which the salesman asked me kindly to mark excellent or it hits him in the wallet.
    this sticker, or weight restriction was never mentioned to me.
    I am very ticked off! I bought a half ton pickup, not a 700lbs pickup!

    I have an appointment tomorrow to have y radio looked at, Should I attack the salesman, or the service guys?

    Any help is appreciated!

    Oh, I have only had this truck for three weeks now.
    09 access cab 4x4 four banger.
     
  2. Mar 22, 2009 at 8:36 AM
    #2
    neontrail

    neontrail ✈ ✈ ✈ ✈ ✈ ✈ ✈

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  3. Mar 24, 2009 at 6:32 AM
    #3
    JeffRock

    JeffRock [OP] Well-Known Member

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    Toyota all weather floor mats. Mag light that clunks around in the jack compartment. Dog hair. Dog drool on the windows.
    Thanks for the links! they helped!
    I went to the dealer I bought the truck from three weeks ago. Armed with a printed 08" TSB, A dump receipt, And my Toyota customer survey (Not filled out).
    I asked the service receptionist if the salesman was in, They don't come in till 9AM. So I bought up the Spring problem to her. Told her I had 720Lbs of plaster evenly distributed in the truck bed, And it bottomed out on every bump! I bought up the tsb, And started to pull out the 08" tsb report, and she said no need to do that. WE just did one. she said she would have the service guys check it out along with the radio.
    (this is one of those nice new buildings, where you drive in to the building for service)

    So a half hour later a guy comes out and says they are ordering a new radio, And they checked the springs out found no problem ,Called California and they said the truck was correceted at the factory. To of course my reply was "Well tell me why the half ton pickup I bought cant handle 720Lbs then". He aggred said it should be good for 1,500Lbs. And how the TSB calls for adding a fourth spring to the exsisting three spring pack. And lets go talk it over with the service manager.

    So I start calmly ranting about how I bought a truck to haul stuff with, And how my ford ranger had 1,200Lbs of laminate floor covering in it and had no bottoming out. thye were very agreable, And said they will call everyone they can think of to get this resolved. And would call me when the radio was in and let me know how they made out. I left thinking this was half Bs, and would continue this battle when the radio was in. (WE also agreed that since it tool till September 08' to add the 08" models to the 07" tsb it might just be a matter of time till Toyota adds the 09" models)

    So I go to work thinking I still have to fight with them, but about 4pm I get paged over the intercom, I am thinking "Great, Someone died!" (sarcasim) But it's the service guy saying that they called the right people, And the parts are on order And should be here in three days. So this makes me happy! But he said the bad news is the radio is on B/O for a month. I said not to big a deal.

    So we will see what they do when it comes time to install!

    thanks again!
     
  4. Mar 24, 2009 at 6:36 AM
    #4
    PatHLC128

    PatHLC128 College.

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    what dealer are you dealing with?
     
  5. Mar 24, 2009 at 9:16 AM
    #5
    JeffRock

    JeffRock [OP] Well-Known Member

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    Toyota all weather floor mats. Mag light that clunks around in the jack compartment. Dog hair. Dog drool on the windows.
    Lia Toyota. Big up here outside of Albany.
     
  6. Mar 24, 2009 at 1:26 PM
    #6
    BUK 0H5

    BUK 0H5 Still For Sale

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    Removed Mud Flaps, Suspension TSB, 5100's all around, JVC KW-AVX710 Head Unit with Metra surround.
  7. Mar 24, 2009 at 9:51 PM
    #7
    JeffRock

    JeffRock [OP] Well-Known Member

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    Toyota all weather floor mats. Mag light that clunks around in the jack compartment. Dog hair. Dog drool on the windows.
    Thanks, As i stated I thought it was weird, and wrong my toco was bottoming out with 720Lbs in it.
     
  8. Mar 25, 2009 at 1:16 AM
    #8
    dozer711

    dozer711 Well-Known Member

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    Hmm... I'll have to try them. Bought mine at Northway, 3k Cheaper and they had to get the truck I test drove at Lia.
     
  9. Mar 31, 2009 at 8:48 AM
    #9
    JeffRock

    JeffRock [OP] Well-Known Member

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    Toyota all weather floor mats. Mag light that clunks around in the jack compartment. Dog hair. Dog drool on the windows.
    REally? Northway was cheaper?
    That's a surprise. When I went looking before, They were more expensive. and harder to get to move on the prices.
     
  10. Mar 31, 2009 at 8:53 AM
    #10
    JeffRock

    JeffRock [OP] Well-Known Member

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    Toyota all weather floor mats. Mag light that clunks around in the jack compartment. Dog hair. Dog drool on the windows.
    TSB is done, Lia was great about the whole thing. loaner car and all.
    the rainy picture is before the tsb, the sunny one is after. all the rest are after as well.

    Seems stiffer, there is less body rol around corners. Bumps are harder (like you should expect from a truck) and seems the front end is lower now, While the ass end is the same. Could be the angle of the picture though.

    truck tsb under.jpg
    front trucktsb.jpg
    truckundertsb.jpg
    truckaftertsb.jpg
    truckb4tsb.jpg
     
  11. Mar 31, 2009 at 2:55 PM
    #11
    dozer711

    dozer711 Well-Known Member

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    That sounds great, I just got home from there, drove in greeter came out, told him why I was there. Sat down at one of the service desks, told him what was going on. He left for 3-4 min, came back, said Eric told him to order the parts. That was great!
    I think to it is the angle of your pic, not that it is lower. Looks great!
     
  12. Mar 31, 2009 at 8:10 PM
    #12
    JeffRock

    JeffRock [OP] Well-Known Member

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    Toyota all weather floor mats. Mag light that clunks around in the jack compartment. Dog hair. Dog drool on the windows.
    Yeah, they have to pay for that nice new building somehow!
    But Rick was really good about it.
     
  13. Apr 1, 2009 at 1:29 PM
    #13
    dozer711

    dozer711 Well-Known Member

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    Lia called @ 4:00pm today, parts are in, I am dropping it off this Friday morning.
    I guess we got really lucky here, hearing what some of '09 owners have been going thru.
     
  14. Apr 1, 2009 at 1:33 PM
    #14
    AFButters

    AFButters Rigger, Please

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    Lifted
    If I plan on lifting the truck.. do i need to worry about the TSB on the Springs
     
  15. Apr 3, 2009 at 11:52 AM
    #15
    dozer711

    dozer711 Well-Known Member

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    Just got home, TSB Done. What a Big difference. Now I can call My Toco A Truck! I even got a Toyota tote bag. I am planning on doing the lift next weekend.
     
  16. Apr 3, 2009 at 11:23 PM
    #16
    BUK 0H5

    BUK 0H5 Still For Sale

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    Removed Mud Flaps, Suspension TSB, 5100's all around, JVC KW-AVX710 Head Unit with Metra surround.
    Great to hear. And your front end only looks lower. the rear end is raised after the TSB. I parked next to my bros 08 who has not had the TSB but has an AAL and Revtec 3in spacers in the front and my back bumper is level with his while my front end is still stock height. My headlights seem to point at the ground now at night as well. I will agree with the less body roll, but the bumps are only a little firmer than stock, and still feel softer than just about any truck I can recall ever riding in.
     
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