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Top notch customer service

Discussion in 'Downsouth Motorsports' started by nfs257, Jul 18, 2012.

  1. Jul 18, 2012 at 7:54 AM
    #1
    nfs257

    nfs257 [OP] Well-Known Member

    Joined:
    Jun 22, 2011
    Member:
    #58691
    Messages:
    5,928
    Gender:
    Male
    First Name:
    Chris
    San Diego
    Vehicle:
    09 DCLB PreRunner MGM SR5 Debadged
    Trac Performance built Prerunner
    So I called up the guys at DownSouth yesterday and Sonny answered the phone I was asking about several things front and rear and we decided a re-valve for the rear with compression adjusters were in order... So I asked if I could drop buy take the shocks off in the parking lot and wait while they were rebuilt. Sonny says "well I hadnt planned on working on any shocks today but come on in" I drive over and I am there maybe 2 hours tops and he has both rear shocks re-valved compression adjusters installed and I am putting them back on the truck! :eek: I also picked up a set of King coilovers while I was there. After discussing the pros and cons he tells me that its a minimum 4 week lead time from King and the adjusters typically get used for a month and then not touched and that the extended travel version are also 4 week lead time and only yield around 1" at the wheel more travel... So I went with the regular Kings and the ride with the re-valve on the rear and the Kings on the front is like floating!

    I can not say enough good things about the guys at Downsouth! Sonny took the time while he was rebuilding the rears to explain what he was doing and show me as he went and tell me the differences!


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  2. Jul 20, 2012 at 12:54 AM
    #2
    THExBUSxDRIVER

    THExBUSxDRIVER Victory is reserved...

    Joined:
    Mar 19, 2010
    Member:
    #33508
    Messages:
    4,201
    First Name:
    GOO5E
    Central Valley Ca.
    Vehicle:
    Old Man Tan!
    Not enough.
    Freakin awesome, those guys never disappoint. Even when he had a hard time finding me what I needed he kept in contact with me making sure I was finding leads.
     
  3. Jul 20, 2012 at 1:25 AM
    #3
    zeekevin

    zeekevin Well-Known Member

    Joined:
    Jan 5, 2012
    Member:
    #70020
    Messages:
    1,196
    Gender:
    Male
    San Diego
    Vehicle:
    2012 mgm dcsb trd off road 4x4
    always changing
    I love downsouth motorsports!!! I never encountered better customer service from anywhere else but here. Most down to earth people to just talk to period. If more businesses were ran like dsm we wouldn't have an economic crisis. People would work harder and spend more money @ businesses like dsm.

    I still need to get a few more items haha
     
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